Reviews
Really great service. Very quick. Very knowledgeable....
Really great service. Very quick. Very knowledgeable. Highly recommend. @Jess Jones for being very patient with me. She was great. Best Service in Virginia Beach!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tia, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag Toyota's Service Department. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Robert Cameron was Great!! Best experience I’ve ever had...
Robert Cameron was Great!! Best experience I’ve ever had for a car purchase honest , professional, knowledgeable about the products and came in on his day off to handle the delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this wonderful review and congratulations on your new car! We are glad that you are happy with your experience at our dealership. We appreciate your business and look forward to seeing you again soon. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Fredie Santos was great to work with
Fredie Santos was honest and got me exactly what I wanted at a fair price. He took the time to explain the different options and I would recomment Mr. Santos to anyone looking to purchase a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Fredie was able to provide an efficient and overall positive experience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Fredie Santos was great
Fredie Santos was so honest and a pleasure to work with. He got me what I wanted at a fair price and I would recomment Fredie to anyone. He is an asset to Checkered Flag.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We're glad to have Fredie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Excellent Service!
Freddy Santos was great to work with! Very upfront with the price and gave us a fantastic deal on a new TRD off-road 4Runner. Our next Toyota purchase will without a doubt be with Freddy at Checkered Flag.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this marvelous review and congratulations on your new car! We are so pleased that Freddy was able to provide you with such exceptional service. Enjoy your new TRD off-road 4Runner ! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great customer service!
Freddy Santos was great to work with! Very upfront with the price and gave us a fantastic deal on a new TRD off-road 4Runner. Our next Toyota purchase will without a doubt be with Freddy at Checkered Flag!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Freddie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Had a great experience with Checkered Flag. Freddie was...
Had a great experience with Checkered Flag. Freddie was great! He gave me all the options I needed to make my choice. I love my new car 💓
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this marvelous review and congratulations on your new car! We are so pleased that Freddy was able to provide you with such exceptional service. Enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great Experience
The purchasing experience was streamlined and efficient. Everyone was very professional and respectful of our time. The facilities are great. Clean, neat, and very professional. I especially enjoyed working with Fredie Santos.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Freddie was able to provide an efficient and overall positive experience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
First Car
Anyone pursuing their first car have a lot of questions - a whole lot. Robert Cameron, Product Specialist really helped us go through the process by answering our queries. Overall great experience with him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Taya and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robert was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Ordered part offline and was sent wrong parts
Un believable ordered some parts from checkerflag toyota and no one seems to care that they are sending the wrong parts to customers How can you get the wrong parts when you order by the VIN number and then they will not do anything about it. Will reconsider on my next vehicle purchase , checker flag Toyota is going down hill. Where they bought out? Is there a different Manager?? No customer service at all . They messed up and all they did was send me a shipping label.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020