Reviews
Everyone was super helpful, and I got an amazing deal on...
Everyone was super helpful, and I got an amazing deal on a new car! They were very patient and helped through the whole process. Great dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and congratulations on your new car! Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great experience!
This was my first experience buying from a dealership and Robert Cameron made it very easy. He was very friendly and made the entire experience quick and easy. I highly recommend him and Checkered Flag Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Outstanding customer service. Patient and no rush.came in...
Outstanding customer service. Patient and no rush.came in with an idea of what I wanted and got what I wanted. No hassle and overall great staff. Robert Cameron was the one who helped with the final deal but there were more employees that played factors with my purchase. Appreciate it and would come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great customer service
Overall a smooth sailing with our purchase!!! Robert took time and patience to meet our expectations. Will definitely see him again for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Excellent
Mr. Fredie Santos is the best salesman we ever talk to we been to so many dealers and Mr Santos from checkered flag Toyota was the best one honest and straightforward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Fredie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
My experience with Robert Cameron was awesome. He made...
My experience with Robert Cameron was awesome. He made my car buying experience stress free and easy. I would recommend him to others. I would give him 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Bought the most beautiful Toyota at Checkered Flag on...
Bought the most beautiful Toyota at Checkered Flag on Sunday. Robert Cameron was who I had the pleasure of doing business with. Wonderful experience from the first time we chatted until I bought the car. I live out of town and needed a lot of questions answered before I arrived to see the cars. He walked me through the whole process and made it a nice experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Robert Cameron kicked xxx!
We had the best car buying/leasing experience for one reason - Robert Cameron. He was experienced, knowledgeable about the Toyota inventory, and did not try to xx anything. I unequivocally recommend Robert to anyone who wants to avoid the typical mind numbing experience of car buying.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello J Strat and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Checkered Flag Toyota was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Service Repair Customer
I was told by an auto service department (not Toyota) that I needed new rear brakes and drums and I had to get them replaced right away! I had driven down from DE to VA Beach for the Labor Day weekend, and decided to go to Checkered Flag Toyota. It was my first visit. Well... to make a long story short. I did not need brakes! Thanks to Checkered Flag Toyota I did not pay for any unnecessary repairs. Billy Smith the service advisor was great! I will bring my vehicle back for future repairs. Thanks for your service Mae
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello and thank you for your kind words! Billy is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Billy is awesome!
I went to have my annual state inspection taken care of just a day prior to expiration. While they do not schedule appointments and it’s a first come, first served basis and the approximate wait time on that particular date was 3 hours it did not take that long. Billy made sure that all discrepancies noted that would cause me to not pass my state inspection were squared away and kept me updated on the process by text. I appreciate the great customer service I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheray, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020