Reviews
Mr Bowman was a pleasure to work with. Would highly...
Mr Bowman was a pleasure to work with. Would highly recommend him to friends and family in the market for a new vehicle. Look forward to purchasing our next vehicle from him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a new car
Jim joins us in thanking you for your sincere compliments and for this awesome five-star review! At Checkered Flag, we are driven by customer’s satisfaction. Jim earned your repeat business through his friendly and professional nature and this pleases us immensely! If you have any questions/comments, please don’t hesitate to let us know. Come back and see us again when you’re in the market to purchase another vehicle. Meanwhile, we encourage you to follow us on Facebook and Twitter to gain exclusive access to monthly deals and service specials. Take care, Christine Knowles – Customer Care Director – info@checkeredflag.com
Terrece was awesome. He was very helpful and willing to...
Terrece was awesome. He was very helpful and willing to stay late to help me find and get the truck I wanted even if it wasn't from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrence joins us in thanking you for your sincere compliments and for this awesome five-star review! At Checkered Flag, we are driven by customer’s satisfaction. Terrence went out of his way to find the right truck for you – this pleases us immensely! If you have any questions/comments, please don’t hesitate to let us know. We also encourage you to follow us on Facebook and Twitter to gain exclusive access to service specials. Take care, Christine Knowles – Customer Care Director – info@checkeredflag.com
James House is a professional and courteous salesperson...
James House is a professional and courteous salesperson who conducted the purchasing transaction without any pressure techniques common to other car purchases I have made. He is an excellent representative of Checkered Flag Toyota and is to be commended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James joins us in thanking you for the kind words and this excellent 5-star review! It’s his attention to detail and care for customers that make him an exceptional employee. He was able to exceed your expectations and earned your business through professionalism – this pleases us immensely! Welcome to the Checkered Flag family, and if there’s anything else that we can do for you please don’t hesitate to let us know. Congratulations on your new vehicle, and we look forward to seeing you again. Be sure to check out our Facebook and Twitter for maintenance specials and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
My husband and I just bought a Toyota Prius V from...
My husband and I just bought a Toyota Prius V from Checkered Flag Toyota. Mr. Michael Morales was our sales agent. My husband and I couldn't be happier with our experience. Our sales agent (Michael Morales) was fantastic. We loved his personality and his commitment to excellence. He we friendly, outgoing, and very easy to work with. We also appreciated the fact that he didn't make us feel pressured to make a decision. If we bought another Toyota, we would definitely go back to see Michael Morales again to purchase another car. Head to Checkered Flag Toyota and ask for Michael Morales, you won't be sorry you did. The best service we have had in ages.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear of your satisfaction while purchasing your new Prius V from us, and thank you for this fabulous five-star review! At Checkered Flag Toyota, we have created a hassle-free dealership environment that focuses on your needs and ensuring you know we care about your car-buying experience. That’s why our professional, friendly staff takes the time to listen to your needs, and I am pleased to know that Michael lived up to our high standards. Michael is a valued member of our team, and he will be very happy to hear about your high remarks. We look forward to building a long-term business relationship with you to ensure you enjoy your new Toyota for many years to come. Meanwhile, “like” us on Facebook and “follow” us on Twitter to gain exclusive access to service special to use in time for your vehicle’s first checkup. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
My experience with Mr. Dorival and Checkered Flag Toyota...
My experience with Mr. Dorival and Checkered Flag Toyota was very pleasing. I came in interested in a 2013 FJ Cruiser and Mr. Dorival was very helpful throughout the day. Unfortunately, all FJ Cruisers were unavailable due to a factory recall. However, Mr. Dorvial allowed me to test drive a Toyota Forerunner explaining that the engine was the same and I could at least get a feel for how the motor runs. In addition, he obtained the keys and allowed me to see the interior of the FJ Cruiser I was interested in and allowed me to adjust the seat to assure it was a comfortable fit. Mr. Dorvial was very knowledgeable and when asked a question he was unsure of, he asked his manager instead of making something up. I was impressed with his honesty and professionalism. I can't wait to pick up my FJ Cruiser later this week. My brother was with me for my purchase and was also impressed with the service I received. He will be returning with me to pick my vehicle up and wants to look at a lifted Toyota PreRunner. I hope Mr. Dorvial will be available when we return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Scott, on your new FJ Cruiser, and thank you so much for taking the time to let everyone know of your positive experience with us. At Checkered Flag Toyota, customers are our top priority and our dedicated staff will go the extra mile to find the right vehicle for you. It appears as Douglas treated you with honesty and respect– that’s just how we like it! He’ll be thrilled to hear of your encouraging review. Now that you’re part of our family, we look forward to ensuring you enjoy your new Toyota for many years to come. Thanks again for your business, and we appreciate your recommendation. Be sure to follow us on Facebook and Twitter for monthly news, deals, and service specials. Best regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
I purchased my first new car, a 2013 Tacoma, from...
I purchased my first new car, a 2013 Tacoma, from Checkered Flag, and I have nothing but good things to say about my experience. I prepared for months before I started the process of finding the make and model from a number of dealerships I researched. After I decided on the Tacoma, I visited dealerships and got comfortable with the idea of making a major purchase at only one of them. Mr. James House was the main, but not only, reason I chose to start the negotiation process at Checkered Flag. I had heard about buyer's remorse before, but I know I got a great deal, and I am extremely satisfied with my purchase. At no point did I talk to any other salesman or manager, other than Mr. House. He went above and beyond and made sure I got the best deal I could get.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler, you review was a pleasure to read, and congratulations on your new Tacoma! We are thrilled to hear that you enjoyed purchasing your new truck with us and that you’re happy with the deal you received. At Checkered Flag Toyota, customers’ satisfaction is our top priority and that’s why our staff willingly goes the extra mile to make sure you drive off the lot feeling confident with your choice. James was able to achieve this with you and it makes us very proud. We appreciate your business, and our team looks forward to working with you in the future. Be sure to follow us on Facebook and Twitter to take advantage of exclusive maintenance specials. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com
The people at Checkered Flag Toyota were extremely...
The people at Checkered Flag Toyota were extremely informative and friendly. They listened well and explained things very well. They were not pushy at all. Various extras were explained, and if we wanted them or not, our decision was accepted. The maintenance of our Prius will be taken care of for 7 years and Lifetime inspections is a nice plus. I would definitely go back again if needed and recommend Checkered Flag Toyota to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Prius, and thank you so much for sharing your superb experience with us! At Checkered Flag, our dedicated staff is driven by customer satisfaction and that’s why we take the time to listen to your needs to find the right vehicle for you. Bill and the rest of our dealership gave you the attention you deserved and this pleases us immensely. Welcome to the Checkered Flag family, and if there’s anything else that we may assist you with, don’t hesitate to let us know. Enjoy your new Toyota, and be sure to follow us on Facebook and Twitter to gain exclusive access to monthly service specials to use in time for your car’s first checkup. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
Not only would I recommend Checkered Flag Toyota I did....
Not only would I recommend Checkered Flag Toyota I did. Since my purchase of a new Tacoma on Wednesday two of my friends have purchased new Tacoma's from them this week. Great prices and great people! Tom W.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, we are truly grateful for your five-star review, and it appears that we have impressed you well to have earned your recommendations! Buying a car is a big responsibility, and our employees take pride in helping our customers make the right decision for their lifestyle. Congratulations on your new Tacoma, and we look forward to doing business with you in the future. Make sure to check out our Facebook and Twitter for maintenance specials and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com
The best car buying experience even though I went to...
The best car buying experience even though I went to "just look." Bill is a true professional in every sense of the word; no pressure on me to buy. He was honest with me and showed me around the car lot as well as showed me a tour of the maintenance facilities. I don't remember the General Manager's name, but he too was great to work with; again, no pressure to buy. The visit was all about "me" which is why even though I just went to look, I walked out that day with the vehicle I wanted at a price that was affordable to me and my family. I will recommend Checkered Flag Toyota 100 times over to my friends in the Hampton Roads area! Thank you very much for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, what a great review to read! Thank you so much for taking the time to share such high remarks for our dealership and staff. It’s always terrific to get feedback from our customers, but reviews such as yours truly makes our day! Bill will appreciate your compliments as well. He is a valuable member of our dedicated team, and it’s his professionalism and friendly nature that impresses all. Bill was able to create an incredible car-buying experience for you and this pleases us immensely. We look forward to building a long-term business with you to ensure your satisfaction for many years to come. If you have any questions, please don’t hesitate to let us know. Be sure to check out our Facebook and Twitter for specials and promotions. Best regards, Christine Knowles – Customer Care Director – info@checkeredflag.com
Mr. Webber was totally professional, friendly and very...
Mr. Webber was totally professional, friendly and very knowlagable in providing customer service/satisfaction. I will highly recommend his and your dealership to all my friends and coworkers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to let everyone know how great your experience at Checkered Flag was! Our well-informed and friendly staff works hard to earn full customer satisfaction, to help you find the vehicle you want with at the best deal that fits your lifestyle. I am pleased to know that Russ exceeded your expectations and that you are happy with the quality care he provided. We appreciate your recommendation and look forward to seeing you again when it's time for your vehicle's first checkup. Remember to “like” us on Facebook and “follow” us on Twitter for online specials and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com