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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Was out looking at a 2012 Toyota Tacoma that day and had...

Was out looking at a 2012 Toyota Tacoma that day and had been to two other dealerships before visiting Checkered Flag. The overall customer service I received was top notch. Terrence and everyone I talked to that day was extremely knowledgeable, friendly and easy to deal with. If it came down to a matter of price between Checkered Flag and another dealership, Checkered Flag would have been my choice just due to the ease and welcoming feeling I got there. Definitely not what I expected in a car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We love hearing when customers are happy with our service. We strive to make everyone feel comfortable and make the process and simple and stress free as possible. We look forward to working with you in the future! Like us on Facebook and Twitter for maintenance specials! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Got what I wanted, how I wanted and when I wanted. Jun...

Got what I wanted, how I wanted and when I wanted. Jun Garvida met and superseded all my expectations I would definitely recommend Mr. Garvida to anyone looking for a used or new car. Mr. Garvida did not only sell a car to me, he took the time to help me find the “right” car for me by listening and granting all my requests on the best possible manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for these kind words. Jun will be pleased to hear that you were so happy with the service he provided. Our dealership and team are always looking to help our customers find exactly what they are looking for. We hope to see you again soon and welcome to the Checkered Flag family! Check out our Facebook and Twitter for new and offers. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Never had a salesman like Mr. Alex Suarez throughout my...

Never had a salesman like Mr. Alex Suarez throughout my car buying experience before. He's an outstanding staff and an asset to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for complimenting one of our team members. We also believe that Alex is a valuable member of our team and are pleased to hear that your had such superb service with him. Please let us know if there is anything else we can help you with. Like us on Facebook and Twitter for special offers and promotions! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

I liked the way Karen took care of the sales when I...

I liked the way Karen took care of the sales when I leased my first vehicle in June. She was very helpful. That is why I went to see her to find my 2nd vehicle. She answered my questions with detail explanation, which helped me make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for sharing your experience with us. Karen and the rest of the team will be pleased to hear you were satisfied with your service. She is a very knowledgeable employee and we are happy she is a part of our team. We look forward to your continued business. Check out our Facebook and Twitter for industry news! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Michael was very friendly, knowledgable and patient. Jim...

Michael was very friendly, knowledgable and patient. Jim was quick and efficient with the paper work end. I would highly recommend both to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

John, thank you so much for sharing your positive experience. We are proud to hear that our team took such great care of you. We are lucky to have Michael and Jim on our team and we will be sure to pass along the compliments. We look forward to working with you again soon! Check out our Facebook and Twitter for coupons and news! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

I feel as if Mr.Bernard went out his way to satisfy me...

I feel as if Mr.Bernard went out his way to satisfy me (the customer). Very helpful and would recommend to anyone ! Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the nice compliment. Bernard will be happy to hear that you were satisfied with the service he provided. We look forward to working with you again. Check out our Facebook and Twitter for maintenance coupons! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Al wasa so helpful in every way. I came in 2 weeks prior...

Al wasa so helpful in every way. I came in 2 weeks prior to purchasing the vehicle and he was vvery helpful in finding something in my price range that would work for what we wanted. We will def. be coming back for our future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank your for sharing your positive experience with us. We are pleased to hear that Al provided you with such a great experience and we look forward to working with you again in the future. Please let us know if we can help you with anything else. Check out our Twitter and Facebook for special coupons and offers. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Very friendly employees who worked quickly and...

Very friendly employees who worked quickly and efficiently. I tell people time and time again that at a toyota dealership they treat you like they value your time. That is the best compliment I could give a business and you all earned it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your kind words. We strive to provide the best experience for each customer and make sure their time is used efficiently and they feel comfortable and informed. We are so happy to hear that your service was great. Let us know if we can help you with anything else. Follow us on witter and Facebook for industry news and offers! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Bill was easy to work with and very friendly. I got my...

Bill was easy to work with and very friendly. I got my 2012 camry hybrid for a very reasonable price and would reccommend him and the dealership to a friend:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kate, thank you so much for sharing your positive experience with us. Bill will be happy to hear that you are so excited about your new Camry. We look forward to working with you and anyone you send our way again in the future. Don't forget to check out our Twitter and Facebook for coupons and specials! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

Awesome experience, the dealer ship made buying a vehicle...

Awesome experience, the dealer ship made buying a vehicle easy, and no hassle. The salesman was not pushy or demanding. He understand what I wanted and made it happen. The prices were right on the money. I will definitely return in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Congrats on your new car! Our staff will be pleased to hear that you thought so highly of them. They always strive to create a simple and easy car buying experience for each customer. Please don't hesitate to let us know if there is anything else we do for you. Take a look at our Twitter and Facebook to stay updated on industry news! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com