Reviews
Alex Suarez I will recommend for promotion nothing else...
Alex Suarez I will recommend for promotion nothing else the reason why I deal with him I should get the 0% on july 9, 2012 Mr. J.Hamilton suppose to call in 10 minutes but no one called me until I called the following day july 10, 2012 but I missed the 0% on that day I connect to Alex Suarez, have no power to give the 0% instead 1.9% for 60 months also i will recommend this dealership for alex suarez only.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a new car
Alex, thanks for taking the time to share your feedback with us. I'm sorry to hear that you had a mixed experience with us. I'm glad Alex was able to help you with everything that you needed. I'd like to hear more about your experience with us and the phone call you didn't receive. Please don't hesitate to contact me if you would like to further express any of your concerns. Thanks again and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Terrence was great to work with. His product knowledge...
Terrence was great to work with. His product knowledge was impressive as he guided us towards the right car for our needs. We have a 9 month old baby and we were looking for a safe SUV that met our economic requirements and was large enough to tote all of the things that we need for our new addition. The process was quick and easy. It is comforting that customer service is still alive and well in the automotive industry. Terrence and Checkered Flag exceeded all of our expectations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Medell, thank you so much for taking the time to share your feedback with us. It's so great to know that Terrance did such a good job for you. I'm happy to know that he was able to help you find a safe vehicle that was right for your family and your budget. If there is anything else that we can do for you at all, don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Mr. Morales was personable, informative, helpful and not...
Mr. Morales was personable, informative, helpful and not too pushy. He provided details about the cars that really sold us on the purchase. He was professional as well friendly which helped close the deal. I would commend him as a salesperson to my friends. Jeff Waechter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback with us. I'm so glad to hear that Michael was able to create a positive experience for you and help you find everything that you needed. If we can do anything else for you at all, don't hesitate to let us know. Thanks again, and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Jason was very attentive to me and my family. He was...
Jason was very attentive to me and my family. He was patient with my little kids and he helped me understand the differences between the variety of Toyota Siennas. He understood I had a budget and he was able to work within that budget. Any concerns I had about buying a new Sienna was quickly addressed by both Jason and Juliet. Juliet explained the importance of protecting my purchase so that it will last longer. I really appreciated the expertise Checkered Flag employee showed on the knowledge of Toyota vehicles. I'm definitely looking forward to sharing my experience with my friends and family. I would definitely recommend Jason Rayner and Juliet Parkman to any of my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share this amazing review with us! I'm so happy to hear that Jason, Juliet and the rest of our staff were able to provide you with such a positive experience. It's good to know we were able to find you exactly what you needed. We're so thankful to have your recommendation, and if we can do anything else for you at all, please don't hesitate to let us know. Thanks again, congratulations on your new Toyota, and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Yes, has always had a good reputation in general and with...
Yes, has always had a good reputation in general and with my family personally. Whether I buy new or used, Checkered flag is up at the top. Mike at the dealership was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, thank you so much for taking the time to share this review with us. I'm so glad to hear that Mike was able to provide you with a very positive experience. He really is a great employee. If we can do anything else for you at all, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
I am satisfied with the service provided by the Bill M. I...
I am satisfied with the service provided by the Bill M. I love the car though the mirror adjustment key doesnt work right now. And it's a safety issue to me. I know the car is at wholesale price and given to us below the book value. But it would be nice if Bill exerted more effort to have it fix by checkered flag technician and address the concern. That to me is a great way of showing good care to customer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to share this review with us. I'm sorry that we weren't able to take care of all your needs during your visit with us. We take these issues very seriously, and we would love the opportunity fix this issue for you. Please get into contact me so we can make arrangements to get this issue solved. Thanks again for taking the time to share this review with us, and we hope to hear from you soon! Christine Knowles – Customer Care Director – info@checkeredflag.com
Before I entered Checkered Flag, I had already spoken...
Before I entered Checkered Flag, I had already spoken with Terrence Blake by telephone and was very impressed with his welcoming and informative attitude about my upcoming visit. As soon as I arrived to the dealership, I received a friendly greeting from Terrence before I even had a chance to inform the receptionist that I was there to see him. He was a great listener and took the time to hear all I had to say about what I was looking for during my visit. Terrence was extremely knowledgeable and thoroughly explained the details of my new Toyota Camry with ease. My family always jokes that I ask "a million and one" questions, but Terrence was so detailed, that I had very few questions to ask. I would definitely recommend that my friends and family go and see Terrence Blake at Checkered Flag Toyota because of the great experience I had there. Terrence is extremely professional and knowledgeable about the cars he sells. My overall experience was excellent. Thank you Terrence!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us. It sounds like Terrence was able to create a very positive experience for you and assisted you in finding everything you needed. He really is a great employee and we're honored to have him. If there is anything else that we can do for you at all, please don't hesitate to let us know! We hope you and your family enjoy your new vehicle. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Terrance did an excellent job getting me the vehicle I...
Terrance did an excellent job getting me the vehicle I wanted for the price that I wanted. I would recommend him and the dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your review with us. I'm glad that Terrance was able to help you find everything you needed. Please let us know if we can do anything else for you at all. Thanks for the recommendation, congratulations on your new Toyota and welcome to the Checkered flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Alex was of tremendous help to us. Thank you for making...
Alex was of tremendous help to us. Thank you for making our car purchase a pleasant experience. We look forward to working with the Toyota family in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your experience with us. I'm glad to hear that Alex was able to help you find everything you needed. If we can do anything else at all for you, please don't hesitate to let us know. Thanks again, congratulations on your new Toyota and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
James was very helpful and friendly. My only concerns...
James was very helpful and friendly. My only concerns were the detailing performed on the vehicle. It was not up to my standards and asked for it to be re-cleaned. This was taken care of promptly while I was finishing my paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to share your feedback with us. I'm glad to hear that James was able to help you find everything you needed. It sounds like he did a great job for you. I'm sorry to hear that your detail was not performed correctly the first time. I'm happy that we were eventually able to get it done for you. If you have any further comments or concerns, please don't hesitate to to let me know. Thanks again, congratulations on your new Toyota and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com