Reviews
Great experience! I consider myself a difficult customer...
Great experience! I consider myself a difficult customer with specific wants and Shea went above and beyond what I expected. My vehicle was not available in our area and she located one almost 300 miles away and got her sales manager to throw in some extras. She also kept me updated throughout the entire process. I would definitely buy from her again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'd like to thank you for taking the time to share your great review with us. I'm glad to hear that Shea was able to help you find everything you needed. We always want to make sure our customers are completely comfortable with their experience, no matter how difficult it might be! If we can do anything else for you at all, please don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
My experience was exceptional. Alex Suarez was a...
My experience was exceptional. Alex Suarez was a wonderful salesperson. His knowledgeable of the Toyota Camry was vast. He was able to answer most of my questions which were few because he explained so many features without my having to ask. When it came to pricing, he went to bat for me and I purchased my vehicle below the price I wanted. How often will that happen? He's a great salesman to have on your side when purchasing a car from Checkered Flag Toyota in VaBch. My whole experience was seamless-from purchase to financing to delivery. The customer service I received made me feel welcomed. Everyone was very friendly. If you're looking for an easy, seamless car purchasing experience, I recommend the Checkered Flag Toyota dealership and specifically Alex Suarez to assist in purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share this great review with us. I'm so glad to hear that Alex was able to provide you with such a positive experience! It sounds like he really did a great job for you. I'm glad to know that he was able to help you find everything you needed. We're also very thankful to have your recommendation. If there is anything else we can do for you at all, don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
The entire staff was extremely helpful, especially my...
The entire staff was extremely helpful, especially my salesmen Terrence Blake. They didn't try to jerk me around at all. Terrence was available whenever I needed him for a question and was able to get me in and out as quickly and painlessly as possible. I would recommend him and anyone at Checkered Flag Toyota to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're ecstatic to hear that you had such a positive experience at our dealership! We take customer reviews very seriously, and feedback like yours helps us make sure that we are doing all we can to provide the best service possible. Terrence will be very proud to hear that you were so pleased with him. Thanks again, congratulations on your new car, and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Michael was fantastic - knowledgeable, friendly and...
Michael was fantastic - knowledgeable, friendly and straightforward. He's the first person I'd go back to in shopping for a car, and I've already recommended him to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback with us. I'm glad to hear that Michale was able to help you find everything you needed and created a positive experience for you. We're so thankful to have your recommendation. If there is anything else that we can do for you at all, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle, and welcome to the Checkered flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Jason was an outstanding salesperson to work with. Not...
Jason was an outstanding salesperson to work with. Not only was he friendly and honest, but very thorough and knowledgeable about the product I was interested in. I did not feel pressured but very comfortable as we went through the tedious task of car shopping. I would highly recommend Jason and Checkered Flag to friends and family in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate the great feedback! Jason will be thrilled to hear that you had such a positive experience working with him. Feel free to reach out to us any time that we can further assist you. Thanks again, congratulations on your new vehicle, and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Mr. Blake was great he knew the cars and he was very...
Mr. Blake was great he knew the cars and he was very helpful and the price of the car was great we walked out of the dealership very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! Customer satisfaction is our top priority and we're ecstatic to hear that you were so happy with our team. If you ever have any additional questions or concerns about your new car then please don't hesitate to contact us. We look forward to working with you in the future. Thanks again, congratulations on your new car, and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
This was my first time buying a car and I had a wonderful...
This was my first time buying a car and I had a wonderful experience. I felt like Alex gave me all of the information and help I needed to make sure I chose the right car for me. Ed was also really helpful and informative. Once I bought the car, Juliet came over to talk to us about all of the wonderful features we could get. She was very nice and full of energy! Then came the paperwork... I expected this to be awful and time consuming, but Richard made that experience pleasant and fun also. He was very peronable and was great at making us feel comfortable during the paperwork process. Overall my visit was spectacular!!! I love my new car and I will refer everyone I know, who is looking to buy a car, to your dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback with us! I'm so glad to hear that you had a positive experience with us. It sounds like Alex, Juliet, Richard and Ed were able to help you find everything you needed. You got the full experience! If there is anything else that we can do to improve your Toyota ownership experience, please don't hesitate to let us know. Thanks again for your recommendation, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
James was very personable as well as knowledgable about...
James was very personable as well as knowledgable about the vehicle we were interested in. It was felt that he was truely working on our behalf in trying to negotitate for the vehicle. He helped us acheive the price point needed which sealed the deal. I would definately recommend him to anyone interested in purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share this review with us. I'm glad to hear that James was able to provide you with such a positive experience. He really is a great employee. If there is anything else that we can do for you at all please don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
Mr. Freddie Santos is an excellent salesman very helpful,...
Mr. Freddie Santos is an excellent salesman very helpful, honest and knowledgeable in all aspects of company products. Finally I got a truck that I want, just purchased Toyota Tacoma 2012.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us. I'm so glad to hear that you had a positive experience with us at Checkered Flag. I'm also glad Freddie was able to get you taken care of. If we can do anything else for you at all, please don't hesitate to let us know. Thanks again, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com
I had a great car buying experience at Checkered Flag. ...
I had a great car buying experience at Checkered Flag. As my first new car purchase, I was a little wary, but Bill Mulligan and the other folks at Checkered Flag were very friendly and welcoming. Bill in particular was very honest and up front with everything the whole time he was dealing with us. He was very concerned with making sure we found the exact right car that met all our needs, and we never felt pressured by Bill to buy something that wasn't quite what we wanted. He kept his word on everything and gave us a great price on our new Prius. We really appreciate everything he did for us, and we would definitely return to Checkered Flag the next time we need to buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback with us. I'm so glad to hear you had a positive experience with us. It sounds like Bill was able to do a great job helping you find exactly what you needed. He's a great employee and always a pleasure to work with. If there is anything else that we can do for you at all, please don't hesitate to let us know. Thanks again for your review, congratulations on your new vehicle and welcome to the Checkered Flag family! Christine Knowles – Customer Care Director – info@checkeredflag.com