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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Customer service: Very personable.**** Quality of Work:...

Customer service: Very personable.**** Quality of Work: top notch.**** Friendliness: very**** Overall experience: good **** Price: for the features I got, reasonable. **** Michael Yuan was a true professional. And I am very pleased with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Most of my relations with Checkered Flag were with one...

Most of my relations with Checkered Flag were with one person, Michael Yuan. I was completely satisfied with Michael because he is honest, straightforward, friendly polite and courteous, very knowledgeable of the automobile and the process of acquiring a new one, very professional in his work, and completely trustworthy. My purchase of a new Toyota Prius through his efforts has been totally satisfactory. I have worked with many salesmen in the past, and he is the best. He deserves to be the "Salesman of the Year." I will recommend him and his dealership to other buyers at every opportunity. Floyd Friesen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was referred to your dealership by my girlfriend. I had...

I was referred to your dealership by my girlfriend. I had never previously owned a imported vehicle; however, I was very impressed with your delearship. I would definately recommend your delearship to family and friends. I look forward to doing business with your delearship in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

THE BEST SALESMAN I EVER DELT WITH !!!!! HE IS A TRUE...

THE BEST SALESMAN I EVER DELT WITH !!!!! HE IS A TRUE PRO!!! I WILL SENT EVERYONE I KNOW TO MICHAEL CERRONE ITS GREAT TO KNOW THAT THERE ARE GOOD FAIR SALESPEOPLE OUT THERE TO TELL U THE TRUTH I COULD HAVE GOTTEN A LOWER PRICE SOMEWHERE ELSE BUT MICHAEL BLEW US AWAY HE IS WORTH THAT 400.00 WE COULD HAVE SAVED SOMEWHERE ELSE I KNOW WITH MICHAEL HE WILL ALWAYS BE THERE FOR US IF WE NEED HIM THANK YOU MICHAEL CERRONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was looking for a used certified vehicle and test-drove...

I was looking for a used certified vehicle and test-drove 7 different SUVs from 4 different dealerships. Bernard understood what I was looking for and called me as soon as the 4Runner I purchased arrived at their store. At no time did he pressure me but he obviously listened when I explained what I wanted (more than I can say for the salespeople from the other dealers.) I am extremely satisfied with the vehicle I purchased and everyone I dealt with at Checkered Flag. I would highly recommend Bernard and Checkered Flag to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This experience has been a great one. My sale person Ray...

This experience has been a great one. My sale person Ray Aiden has been very honest with me from the time I walk walked in the door. He explain my new Venza to me very well and I would refer people to this dealer ship because all the people were nice, repectful and very welcoming. I never worked with a great team like Checker Flag Toyota. I would like to say thank Ray and the Toyota Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael was a great dealer to work with. He didn't push...

Michael was a great dealer to work with. He didn't push you unlike most dealers. He worked fast and was very friendly. He made us feel very comfortable. I will use him again for our next car purchase. I wish i could say the same for other parts of the staff at Checkard Flag Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jim Bowman was an extremely experienced salesman, and was...

Jim Bowman was an extremely experienced salesman, and was very friendly. If we were to buy another Toyota in the future we would definately return to him for a saleman, as well as Checkered Flag. I recommend him to anyone who is in need of a new car. The Checkered Flag staff as a whole was friendly and we were in and out of financing without the long waiting that has came with the past at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our second Corolla bought from this dealer. Our...

This is our second Corolla bought from this dealer. Our salesman, Mr. House, was wonderfully patient and helpful in explaining the features of the XLE. This was no easy task since we have not purchased a new car for eight years and were not knowledgeable on all the updates and bells and whistles. He guided us through the buying process expertly. My only criticsm was that the financial process took too long considering that this was a cash deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people that I worked with were very helpful in...

The people that I worked with were very helpful in answering my questions about the car that I wanted to purchase. They were very pateint and helpful while I was designing and picking out the parts for my Scion. They took their time to insure that I got the color car I wanted, they even went as far as ordering one from a different dealer for me. They gave me a point of contact for the leather for my seats, and provided prompt service in installing all my extra parts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.