Reviews
David Lee and Brian Cossack were great
I went to look at a 2015 4 Runner and David Lee worked with me and was very knowledgeable about the product and was very nice. I forgot to get a signed buyers order that night and had to come back and Brian Cossack helped me out in David's place. Brian got me the order and showed me the service and rental areas. Overall I would consider doing business here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
David Lee was excellent in every aspect
David Lee was excellent in every aspect and I would definitely have him work with me in the future. Next time I need a toyota I will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. I am happy to hear David was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Review Product Specialist
Bethany Summey was incredible to work with. Very helpful. She is an asset to your organization. We had wonderful experience working with her today. We hope to work with her in future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bethany and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great 1st Toyota Experience
This is my first Toyota purchase EVER! I was looking for a new/used vehicle but decided to purchase a NEW vehicle. It wasn't a difficult decision because Bethany Summey and other team mates help me with the comparison. In the end I was qualified to buy a new car and she worked hard to get the pricing and financing to where I was comfortable in making this big decision. My new car had to be ordered but it was worth the wait! Bethany took the time to keep me posted on the status of the car via text, emails, and phone calls. She even returned my call on her day off and that to me speaks volumes! I am really overall pleased with my purchase of a 2018 Toyota Camry XLE and feel like a million dollars driving it!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback Brooke. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Checkered Flag Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
" All around great experience at this dealership!"
This is my first Toyota purchase EVER! I was looking for a new/used vehicle but decided to purchase a NEW vehicle. It wasn't a difficult decision because Bethany Summey and other team mates help me with the comparison. In the end I was qualified to buy a new car and she worked hard to get the pricing and financing to where I was comfortable in making this big decision. My new car had to be ordered but it was worth the wait! Bethany took the time to keep me posted on the status of the car via text, emails, and phone calls. She even returned my call on her day off and that to me speaks volumes! I am really overall pleased with my purchase of a 2018 Toyota Camry XLE and feel like a million dollars driving it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback Brooke. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Checkered Flag Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Awesome Truck buying experience
From the time I pulled in until the time I left with my new Tacoma David Lee was on his game. Polite, courteous, and knowledge in all aspects of the process. Not sure what his currently salary is but he deserves a promotion today! Easiest car buying experience I have had in my 35 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” I will be sure to share the kind words with David. We’re eager to assist you with every aspect of your automotive inquiries in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Thanks for an easy buying process!
This is the second vehicle I have purchased from this dealer. Robert Cameron was extremely friendly and patient in answering my questions and completing the process. Highly recommended!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Robert's efforts have made the difference in your car buying experience! Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Amazing!
My experience at CFT was amazing. I went in knowing which car(s) I wanted to look at and Robert Cameron and his team helped me narrow down the perfect car. I highly recommend this place as well as other CF dealerships. The prices are really affordable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for giving us this incredible review Tyler. I am happy to hear that everything went well for you. I will pass your feedback along to our team! Drive safely. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
5 Star Experience
Great personable experience, David Lee was very professional as well as accommodating. Great with my 3 yr old and made our experience as smooth as possible. Very happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with David and our team and we look forward to seeing you at our dealership in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
5 Star Experience
Great experience. David Lee was very professional and personable. He made sure our experience went as smoothly as possible. My 3 year old also loved him. We are very happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Davis and our team and we look forward to seeing you at our dealership in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020