Reviews
GREAT experience
I had a small accident with my car and needed a new car fast. John Moll helped me get in an out with an incredible new Toyota RAV-4 with all the features I wanted. He worked with my family to make sure the financing plan was the one that fit my lifestyle and was responsive on text and phone calls (even on his days off!) I highly recommend taking your business to this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us John! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Buying experience
Robert Cameron was a great Product Specialist! He loves people and wants to please the customers by giving them what they request!!! Also very knowledgeable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Bought the perfect truck!
Bethany Summey was my sales rep. and she was super sweet and extremely helpful. As was the entire management staff. Managers Ryan and Michael took time to personally handle questions and involve themselves in the process. Bethany's help made this a very fun and streamline process. Thank you Checkered Flag!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review David! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
GREAT experience!
I had a small accident with my car and needed a new car fast. John Moll helped me get in an out with an incredible new Toyota RAV-4 with all the features I wanted. He worked with my family to make sure the financing plan was the one that fit my lifestyle and was responsive on text and phone calls (even on his days off!) I highly recommend taking your business to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that John was there to provide you with such exceptional service! Thank you again and congratulations on your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
2017 Tacoma
Don’t hesitate to call Freddie for any questions about a new or used vehicle. He helped me out with my new Tacoma and even came back to the dealer after he was gone for the day to help me close my deal. Everything went smooth and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Freddie was able to meet your needs! We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Vick Webb, Great Service, Real People
Vick was 100 percent polite, professional, and real from the moment my wife and I walked through the doors. He was extremely patient over what turned out to be a 3 day back and forth eventually finding TWO perfect vehicles for my family and I. We are now in two affordable, phenomenal vehicles that have enhanced our quality of life. I would recommend Vick to anyone looking for a professional, hassle free car buying experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle John, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Vick and we look forward to seeing you at our dealership in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great car buying experience
Jaclyn did an amazing job helping us with our truck purchase today. She is knowledgeable, personable, professional, and friendly! We enjoyed meeting her today. She went over and beyond the call of duty to make the vehicle purchase process as easy as possible! She provided us with all the information and knowledge we needed to operate all the features on our Tacoma! Thank you, Jaclyn!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear Jaclyn was able to serve you and demonstrate how we do business here! If there is anything we can assist you with in the future, please let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Bethany Summey if you need help
I recently entered to chekecker flag Virgina Beach to get a Toyota Corolla and she took care with me and everything was good and we took a test drive she showed me everything that I need to know and was very impressive .Also she showed me around of checkered flag how they working how is they service department and I finally got my Toyota Corolla I belive she will take care with me any time that I need help .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear of your positive experience at our dealership, Bethany. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Vick Webb Great Service, Real People
Vick was 100 percent polite, professional and real from the moment my wife and I walked in the door. He was incredibly patient with the back and forth over a three day period to get my family into TWO vehicles that have enhanced our quality of life. I would recommend him to anyone looking for a hassle free car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle John, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Vick and we look forward to seeing you at our dealership in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Fredie Santos , You ROCK!
My dealer was super nice, kind,and friendly! Gave me all the infos I need about my car! So happy with my car thanks to Fredie Santos !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We love hearing about customers that have a terrific experience at Checkered Flag. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020