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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Vick Webb -- the best Salesperson by far

Vick Webb made my RAV4 buying experience a very pleasant one. I was so impressed with his professionalism and kindness. I explained that I haven't been well, and he did everything he could to shorted the time I had to spend in the dealership. He even installed my tags on my car while I was finishing up the financial details so I wouldn't have to wait any longer than necessary. He explained every aspect of the trade-in details and bottom-line deal numbers. I HIGHLY recommend him to anyone who wants a salesperson that won't play games. We definitely will be seeking him out in the near future for a truck for my husband.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this lovely review Terry! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Vick and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Best experience ever!

Thank you thank you thank you Christina W for making this buying experience so much easier, you were super professional and kind to us and help us with your professionalism to purchase our new 2018 4Runner premium, you went beyond searching for the exact model we wanted and made it happened, brought us our 4Runner all the way from Richmond now that?s what we call a true seller, thank you again ??? Va

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us Mr. Castillo! We work hard to make sure our guests have an awesome experience and I am happy to know Christina made this possible. We will share your comments with our team and we look forward to working with you again down the road. Congratulations on your new 4Runner! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

The Most Wonderful Time of the Year

My family was lucky enough to get Robby as our salesman. He is exceptional and was able to find my family the perfect truck. He displayed professionalism, made the experience pleasant, and was very helpful throughout the entire process. What a guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Susie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robby was there to provide you with such exceptional service! Thank you again and congratulations on the new truck! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Best experience ever!

Thank you thank you thank you Christina W for making this buying experience so much easier, you were super professional and kind to us and help us with your professionalism to purchase our new 2018 4Runner premium, you went beyond searching for the exact model we wanted and made it happened, brought us our 4Runner all the way from Richmond now that’s what we call a true seller, thank you again 😊👍🏼

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Rav4 buying experience thanks to Vick Webb

Vick Webb made my RAV4 buying experience a very pleasant one. I was so impressed with his professionalism and kindness. I explained that I haven't been well, and he did everything he could to shorted the time I had to spend in the dealership. He even installed my tags on my car while I was finishing up the financial details so I wouldn't have to wait any longer than necessary. He explained every aspect of the trade-in details and bottom-line deal numbers. I HIGHLY recommend him to anyone who wants a salesperson that won't play games. We definitely will be seeking him out in the near future for a truck for my husband.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sons first car

Robbie Cade was very helpful in getting our son his first car. Robbie is very polite and respectful. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bill, this is an incredible review to read. It is our goal to ensure a memorable experience and I am happy to know Robbie could provide this. Congratulations on your purchase! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Experience

Great service from Mr. Armstrong, product knowledge, very willing to help and coming up with great information. I would totally recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mr. Armstrong! Please let us know if we can ever help you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

TALK TO CHRIS ROBINSON!!!!!

The dealership is super clean and everyone is so friendly. Chris Robinson spent so much time answering my questions and was never pushy about getting the sale. He legitimately just wanted me to get the best truck at the best price for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! I will be sure to share this review with Chris. Please let us know if we can help you with anything else, thanks! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Talk to Chris Robinson!!!!!!

I went to CF first, but wanted to check out other dealerships- CB and PT. I ended up going back to CF because of Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

Worked with Robby. The best car salesman I ever had. No pressure and I am already going to buy a car from my for my wife next year!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.