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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Checkered Flag Toyota

Recently traded in my car and decided to lease a Toyota Tacoma. Jaclyn was extremely helpful providing us with all the options that were available to us. She listened to our needs and suggested and explained multiple options in great detail so we were able to make the right decision for us. We will definitely seek advice from Jaclyn in the future and recommend her to anyone in search of a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

CL, we want to thank you for sharing this great rating with us. We thank you again and hope you will return to visit us again very soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Chrysler 200

Going to buy a new car was a great experience due to Vick Webb and Dave Lee giving me a great price and making sure I left in a nice looking car. My old car was basically broken down and it was time for something new and those guys guided me to a fresh new car so now I'm back on the road safe and sound. Look no further when your looking to by a new car this is the dealership for you. These guys will have you set and on your way in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review Michael. We strive to provide courteous service to all our guests and are glad to hear that Vick and Dave helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Purchasing a vehicle

Dan Yoon was the dealer that helped my buy and trade when I went to Checkered Flag Toyota. He was very professional and very knowledgeable regarding the vehicle that I was purchasing. He answered all of my questions with a kind and caring attitude. All the paperwork was explained to me prior to my signing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this review Linda. I am happy to hear Dan was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent service

Mr. Armstrong went above and beyond to find the perfect deal for me, excelente service, great attention, product knowledge so I would totally recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Helpful, efficient service; buying experience was

Dan Yoon helped me to search through a variety of used vehicles for a company car (which ended up being a 2008 Nissan XTerra), that fell within my company's price range and project needs. Dan was easy to work with, wasn't pushy, was very informative, very helpful - in every single step of the process - from working with me on the selection of the vehicle, to being responsive through phone calls and texts throughout the payment and titling process. He was there to answer all my questions over the course of days and set me up with the services department to address a few small vehicle maintenance concerns days after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mark and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Used minivan purchase

I was happy with my time at Checkered Flag Toyota. Mr. Armstrong made my buying experience an enjoyable one. I am very pleased with my buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful, efficient service; buying experience was made easy

Dan Yoon helped me to search through a variety of used vehicles for a company car (which ended up being a 2008 Nissan XTerra), that fell within my company's price range and project needs. Dan was easy to work with, wasn't pushy, was very informative, very helpful - in every single step of the process - from working with me on the selection of the vehicle, to being responsive through phone calls and texts throughout the payment and titling process. He was there to answer all my questions over the course of days and set me up with the services department to address a few small vehicle maintenance concerns days after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used minivan

I enjoyed my time at Checkered Flag Toyota. The buying process was made so much easier with the help of Mr. Armstrong. He was helpful, polite and friendly. Checkered Flag Toyota filled the gas tank of my minivan before I left. I really appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for leaving this awesome review of our dealership, Ron. Mr.Armstrong truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We'll be sure to share this feedback, and if you ever need anything else from us, don't hesitate to let us know. Until then, we hope you're enjoying your new Minivan! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

simple and fun!

Big shout out and thanks to Bobby Frost for making my car buying experience simple. Love the "no haggle" with Checkered Flag. Bobby made me feel at ease through the whole process, really listened to me and had a great time through the whole thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car purchase

checkered flag Va Bch treated me as a person and not like just another buyer, Mr Armstrong gave me the facts straight up and was pleased with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.