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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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great product specialist Tatsiana

Tatsiana Aliaksakhina is a great product specialist, dealership is very nice, inventory good and GM very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the great feedback, Jeanette. We're absolutely thrilled to hear you are so happy with your experience here at Checkered Flag Toyota. Until we get the opportunity to assist you again, please drive safe and come back again soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

My New Camry

Dan Yoon made my purchase of my brand new Toyota Camry and overall Experience the best I have ever had. From start to finish they have the set up to make your search, test drive and purchase totally pain free. I have never been in and out with a new car and everything I that I was looking for and wanted in the time it took. They totally have it together here I with the answers to your questions and engage you to find out what you the customer really wants. When I am ready for another vehicle this will be my first stop with out hesitation. Thanks again Dan Yoon for you knowledge and on the ball answers. I am loving this new Camry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us with this great review. If there is ever anything we can do to help you with your automotive needs, please don't hesitate to reach out to us anytime. Thank you again and we hope you'll visit us again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

I can't say enough about my new Camry

Dan Yoon made my purchase of my brand new Toyota Camry and overall Experience the best I have ever had. From start to finish they have the set up to make your search, test drive and purchase totally pain free. I have never been in and out with a new car and everything I that I was looking for and wanted in the time it took. They totally have it together here I with the answers to your questions and engage you to find out what you the customer really wants. When I am ready for another vehicle this will be my first stop with out hesitation. Thanks again Dan Yoon for you knowledge and on the ball answers. I am loving this new Camry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us with this great review. If there is ever anything we can do to help you with your automotive needs, please don’t hesitate to reach out to us anytime. Thank you again and we hope you’ll visit us again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New car

Great service. They actually help so much from the first time I went to the dealership. Friendly environment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your wonderful review. We strive to provide the highest level of customer service and we're very glad that this was the case for you. Don't hesitate to let us know if there's anything else we can do for you at any time! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Painless experience

I was not ready to give up my so loved black Highlander but with the potential future repairs, age and wear and tear, it was time. It was hard to drive away without it. Working with Christopher (and Eddie) was pretty painless. They were patient with me and after testing a few new cars, I found the "perfect" new love. It was comforting to see some familiar faces as well since I purchased my last car here and have all maintenance here as well. Christopher put 150% and I thank him for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to share this review of your recent experience with us! We aim to provide exceptional service for every one of our guests and we're thrilled that Christopher was able to give you this impression during your time here. If you have any questions, or anything else that we can help you with, please don't hesitate to reach out to us directly. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Driver's World

Chris Thompson made this process smooth and easy as can be. I never felt pressure from buying a car through the whole process. I was just happy that I could afford it and be able to have a reliable vehicle. I am proud of my purchase, and thank Chris for his awesome service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Richard, thank you for taking the time to write this fantastic review of your recent car-buying experience here at Checkered Flag Toyota. I am extremely pleased that Chris and the rest of our team could provide you with an excellent visit and we hope to work with you again in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great car buying experience

Highly recommended! The upfront no haggle philosophy is Great! The prices are difficult to beat. Dan Yoon took care of us and sold myself and my father in law a vehicle. I will be coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffrey, we want to thank you for sharing such an incredible review. We are thrilled to hear that Dan provided you with such an incredible car buying experience! Thank you again for sharing and we hope to see you back again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Professional Dealers

Having a very helpful and friendly dealers made my transactions easy and smooth. I got my new Tacoma with the help of Lavon Armstrong and Cris Robinson. They really did a good job of processing all the papers and other requirements. I will definitely recommend them to anyone who wants to get a car... Excellent!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing such kind words with us! We hope you won't hesitate to reach out at any time and let us know if there's ever anything we can do to be of any service. And, of course, come back to see us again very soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New Car Purchase Checkered Flag Toyota

Great experience at Checkered Flag Toyota. Dan Toon made car buying easy and enjoyable. He answered all of my questions and put my needs first. I highly re8Dan and the Checkered Flag staff. Tha hs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the great feedback, Chris. I'm thrilled to learn of your wonderful experience here at Checkered Flag Toyota. Until we get the opportunity to assist you again, please drive safe and come back again soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Toyota Tundra purchase

Second time purchasing from Checkered flag. I was looking for a certain Blazing Blue Tundra and Dan Yoon and Ryan Gardner came through for me. Went above and beyond to get me into a vehicle I wanted and didn't feel like I had to settle for what they had on the lot. Dan requested all my information and everything I needed ahead of time and on the day of pick up was in and out with in an hour and a half and that was completing everything. Other car purchases have taken hours for me so this was great! Thanks Dan for the great job! 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We want to thank you for taking the time to share this wonderful review of your recent experience within our service department. I am thrilled to hear that Dan provided you with such a thorough and memorable car-buying experience. Thank you for choosing Checkered Flag Toyota and we hope to work with you again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020