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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Best dealers...

Lavon Armstrong was an Awesome salesman to deal. He made sure that were stress free while waiting for all the processing papers. He took the time to assist us until all the buying process were ok... highly recommended salesman... Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Above and Beyond on my Tundra

Second time purchasing from Checkered flag. I was looking for a certain Blazing Blue Tundra and Dan Yoon and Ryan Gardner came through for me. Went above and beyond to get me into a vehicle I wanted and didn't feel like I had to settle for what they had on the lot. Dan requested all my information and everything I needed ahead of time and on the day of pick up was in and out with in an hour and a half and that was completing everything. Other car purchases have taken hours for me so this was great! Thanks Dan for the great job! 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us with this great review. If there is ever anything we can do to help you with your automotive needs, please don’t hesitate to reach out to us anytime! Thank you again and we hope you’ll visit us again in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Best car buying experience ever!

Gave me what I wanted and needed in a friendly and professional manner. Dan. Yoon was very knowledgeable and helpful. I highly recommend him and Checkered Flag to anyone looking to buy or sell a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! I am very happy that Dan and our staff could provide you with the customer service that we know you deserve! Thank you for visiting and we look forward to seeing you again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Satisfied Customer

market for a preowned vehicle but Checkered Flag was able to get us into a new vehicle for about the same price! They made the process easy and smooth for us. Virginia BeachThe staff stayed past closing to ensure everything was to our satisfaction and we took the car home that evening

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing such kind words with us, Jennifer. Please don't hesitate to let us know if we can ever be of any service and come back to see us again very soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Robby Cade was a true professional

Robby Cade was a true professional, wasn't in it for the sale just wanted me to have a good experience. Highly recommend to anyone looking for a Toyota Vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jake, we believe our customers deserve only the best when it comes to caring for them and their vehicles which is why we are so pleased to learn you had such a pleasant experience here. Thank you and we hope to see you again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Checkered Flag

Garrett was great to work with. He helped me make this purchase with as little to no stress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your kind words mean a lot to us, Sara. We appreciate your feedback and are happy to hear that Garrett was able to meet your needs. At Checkered Flag Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Smooth buying experience courtesy of Robbie

Robbie walked us through the car buying process. We went in knowing what we wanted but had a few questions between two models and Robbie answered the questions and showed us the differences. Robbie also explained the different financing options available. Plus he was super accommodating to the fact we had a squirmy 17 month old. Really enjoyed this experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dave and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robbie was there to provide you with such exceptional service! Congratulations on your new car! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Easy and worth it

Garrett Clark was a great help as I went to look at the 2017 Rav 4's. He was helpful and knowledgable. And he was patient. There were lots of models for me to look at and he was open about what else he could do if I didn't like what was on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review! We are glad to hear Garrett was able to help you get into a new 2017 RAV4 and offer a great experience! We look forward to helping you again in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great experience

Robby Gabe made the car buying experience great and stress free. Thanks for you help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us! At Checkered Flag Toyota, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Robbie was able to meet your needs. Don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Overall great experience

Great customer service and great overall experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Adrienne and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020