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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Great overall car buying experience

Robby cabe made the car buying experience great and stress free. Thanks for you help, we really appreciate it. Highly recommended and we will return for future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! At Checkered Flag Toyota, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Robbie was able to meet your needs. Don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Robbie Cade is the man!

Robbie Cade is the man! He is very professional and knowledgeable. I would recommend him and Checkered Flag Toyota to anybody interested in purchasing an affordable reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this fantastic feedback! I am very happy to hear that Robbie gave you a wonderful experience; he is a consummate professional and an amazing member of our team here at Checkered Flag Toyota. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Robbie Cade is the man!

Robbie Cade is the man! He is very professional and knowledgeable. I would recommend him and Checkered Flag Toyota to anybody interested in purchasing an affordable reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for leaving us this fantastic feedback! I am very happy to hear that Robbie gave you a wonderful experience; he is a consummate professional and an amazing member of our team here at Checkered Flag Toyota. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent honest customer service

Demario Street, our salesman was honest, efficient, very knowledgeable and seemed to be looking out for our best interests. These sales people are not on commission which I believe makes a huge difference in the buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Barbara, thank you for stopping by to leave this incredible review. Our staff prides itself on providing knowledgeable and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Demario assisted you in such a detailed and customized manner. We look forward to working with you again and we hope that you enjoy your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Fredie Santos Rocks

Easiest and most pleasurable experience I have ever had while purchasing a new vehicle. Fredie Santos was an awesome salesman to deal with. Pamela in finance was also an all star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Checkered Flag Toyota with us. I am very glad to hear that Fredie and Pamela were able to show you our trademark customer service and make buying a car easy for you. Please don't hesitate to give us a call if you ever need anything! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christopher Robinson

The service was great! He helped both me and my wife find a car as well as get us the best price possible for our trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Checkered Flag Toyota. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Very honest and helpful.

Great prices, like the haggle free environment, timely and efficient. We purchased a car from the dealership last year and it's been another great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Allison, we appreciate you for letting others know about your positive experience at Checkered Flag Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent!

My experience with checkered flag was phenomenal. They helped me by answering all my questions and making the car buying process quick and easy. Also they gave me a great deal and didn't try to yank me around like some dealerships do. Hats off to Dan Yoon and the entire checkered flag staff !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your amazing feedback, Cody. It's fantastic to know that Dan and the entire staff were able to make your car purchase incredibly easy and quick. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christopher Robinson. Great service

The service was great! He helped both me and my wife find a car as well as get us the best price possible for our trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recognizing your experience at our store, Ben. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christopher Robinson/checkered flag toyota

Chris was great. I do not enjoy the car buying process and Chris was wonderful with me. I highly recommend Chris to anyone buying a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gale, thank you so much for your review and 5-star rating! Chris is a vital team member and he will enjoy your kind words. We appreciate your business and hope to see you back here again for your next visit! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020