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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Great

I'm currently only in the research stage of buying a new vehicle but Joey lloyd was more than helpful and went the extra mile to keep me informed about the process. He was very professional and knowledgeable about features. Undoubtedly five star service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bobby, for leaving us this fantastic feedback! I am very happy to hear that Joey gave you a wonderful experience; he is a consummate professional and an amazing member of our team here at Checkered Flag Toyota. Feel free to contact us if you ever need anything in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Robby Cade is the guy you need to see at Checkered Flag!

I gave Robby Cade the highest rating I can as he was wonderful in helping us buy a replacement vehicle after a terrible accident. I was a tough customer coming in and didn't make it easy for him but he handled himself with poise, confidence and composure. My husband and I were completely satisfied with his service. Robby, you're the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Melissa, thank you for writing about your visit with us, and congratulations on your new car! Robby is an asset to Checkered Flag Toyota, and it is encouraging to hear he impressed you by delivering our trademark service. Until we have the opportunity to work with you and your husband again, take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

100% Truly Exceptional

Jordan Weekly as our Salesman we were very satisfied with his enthusiasm and aim to please. We found our truck quickly and the paperwork went smoothly. Everyone was wonderful and friendly to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words. We're excited to hear that Jordan and our sales team took care of you and that everything went very smoothly. We look forward to working with you again and hope that you enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Attentive!!!

I visited Robby Cade at Checkerd Flag Toyota yesterday and was impressed by his attentiveness and non aggressive approach to assist me in searching for the right vehicle. Thanks Robby, you're a class act!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are truly grateful for this awesome review! We are thrilled that Robby was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you for your business and I hope that we can be of great assistance to you again in the future. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Experience

Great Experience at checkered flag. My salesman Chris Robinson was very knowledgeable, very straightup nice guy. I would recommend that anybody who comes here just ask for Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback and recommendation. We pride ourselves on offering high quality customer service, and we're glad to hear that Chris was able to take care of you. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Experience

I loved the atmosphere at Checkered Flag. My dealer Chris Robinson was very knowledgeable, he was fun but also very straight up. I would recommend anyone to this dealership. But most of all, I would recommend they ask for Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great feedback and recommendation. We pride ourselves on offering high quality customer service, and we're glad to hear that Chris was able to take care of you. Congratulations and enjoy your new car! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent Customer Service

Mr. Jordan Weekley provides excellent customer service. He is very professional. He is very attentive to your needs, and aims to guarantee customer satisfaction. Mr. Weekley is a perfect gentleman, who is concerned about you and your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write such great feedback, Wakita. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jordan was able to satisfy that. Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Tacoma truck purchase

Our salesman, Garrett Clark, was responsive and prepared for our visits. He answered messages promptly and made sure that all of our questions were answered. He directed us to the vehicle we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, thank you so much for this amazing review! We are glad to hear that Garrett was able to help you get into a new Tacoma and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Chris Robinson Makes Buying a New Vehicle a Joy!

Chris Robinson made buying a new car a pleasure! I did not feel as if I were being "sold" a car. I felt I was working with a person who was making it his job to get me everything I wanted and with ZERO pressure. Thank you so much for a wonderful experience and we will return when we are once again in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to write about your excellent experience at our dealership! Chris is a fantastic member of our team, so it is no surprise that he gave you a pleasurable and pressure free car-buying experience. Congratulations on your new vehicle! Take care, and we hope to assist you again soon. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Chris Robinson is the BEST!

Chris Robinson made buying a new car a pleasure! I did not feel as if I were being "sold" a car. I felt I was working with a person who was making it his job to get me everything I wanted and with ZERO pressure. Thank you so much for a wonderful experience and we will return when we are once again in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking a moment to write about your excellent experience at our dealership! Chris is a fantastic member of our team, so it is no surprise that he gave you a pleasurable and pressure free car-buying experience. Congratulations on your new vehicle! Take care, and we hope to assist you again soon. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020