Reviews
Excellent
I gave an excellent rating because I had quick and awesome price & accomodation when I bought my 2015 and 2017 RAV4 in twice a row.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this great review, Maria. I'm very happy to hear about your positive experience at Checkered Flag Toyota. Congratulations on your new purchases! If you have any further needs, do not hesitate to come back in for a visit. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great experience
This was the best car buying experience I have had. Joe Ross was great to deal with he made it very simple and easy. Would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Holly, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Joe and our staff provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back and see us again. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Extremely satisfied
Christina was extremely helpful and we loved our car buying experience with her she really went out of her way to make sure that we had all of the facts before making a purchase that day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback!Christina is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come back and see us again Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Very easy and smooth transaction
Chris Robinson was great to deal with. He asked us what we were looking for and then went and found it. The car we wanted wasn't on the front lot, but after telling him our specifics, he went and found one in the new arrivals and matched perfectly with what we wanted. Great job, Chris! Now the only problem I have is getting my wife out of the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. I am pleased to hear about your positive experience with Chris and the rest of our team. We strive to provide exceptional service to all our guests and are glad to hear that we helped you find the car you were looking for. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Love Checkered Flag
Back in September of 2016 I needed to upgrade to a family car. I visited Checkered Flag Hyundai and purchased a 2017 Hyundai Sonanta. The staff was great and I could not be any happier with my purchase. Almost 1 year later, I was interested in purchasing a pick up truck so I turned to the auto family that knows how to do it best.... Checkered Flag. This time I went to Checkered Flag Toyota and was greeted by Joey Lloyd. He not only met my expectations, he surpassed them. He was very friendly and great to work with.I highly recommend Checkered Flag if your looking for your next vehicle and if your at Toyota, definitely ask for Joey Lloyd!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, Marc. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. It's great to hear Joey was able to exceed your expectations. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Smooth purchase
We already had a car in mind and Tatsiana had it out beside comparable models immediately. We made our choice and the rest went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words, Jenny. We're excited to hear that Tatsiana and our team took care of you and that everything went very smoothly. We look forward to working with you again and hope that you enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Christina Woodard is AWESOME
Christina Woodard was the best. She was so professional and instrumental helping myself and husband Mike in picking the right Toyota for us. She did not pressure us, but was so knowledgeable and directed us in the right way without being overbearing. I think if we didn't have her as our sales representative we would of not purchased a car that day. We were very indecisive. The last time we purchased a new vehicle was 2002.. The whole experience at Checker flag was awesome. She let us test drive different cars to really feel the one we wanted and based on our needs we purchased the perfect car, color and interior. It was a long day at toyota because we tested drive a lot of cars. But we love the car we chose. Christina is the best, she is a great asset to your dealership and we were really fortunate having her on our team. We know that next time we are in the market to purchase a new car it will be with Checkered Flag thanks to Christina Woodard. She doesn't lead you wrong, she is the BEST......... Mike and Mary U.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mike and Mary! All of us at Checkered Flag Toyota congratulate you on your new car and appreciate the opportunity you presented to earn your business! Christina is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, take care and happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great Experience
Tatsiana was the sales associate who helped me through the buying process. She was the best sales person I have run into. She knew the vehicles on the lot and she was very patient as I weighed my options. I wish more associates were like her
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback, Ben. Tatsiana is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new vehicle! It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Car Buying made Easy
Walked into Checkered Flag with very specific requirements for a hard to find Tacoma variant. Jordan Weekly found the one vehicle on the lot that met all my requirements. I got good trade in offer for my 10 year old Tacoma and a quote below MSRP for the new truck. They let me take the new truck home overnight for spousa approval and I'm back this afternoon closing the deal within 24 hrs of first entering the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this amazing review! We are glad to hear that Jordan and our staff were able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. Enjoy driving your new Tacoma, and have a great day! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
New happy Sienna Swagga Wagon momma
Joey Lloyd and his sidekick, Mike (aka Jersey Boy) delivered big time! Joey was very attentive and throrough from the start. He was knowledgeable, professional and personable. Michael from finance went above and beyond as well! Our experience was much better than anticipated thanks to the team at Checkered Flay Toyota! Joey treating us to lunch was quite a generous bonus too! ;) New happy Sienna Swagga Wagon momma! ???
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that Joey, Mike and the rest of our team went above and beyond your expectations to help out with your vehicle needs. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020