Reviews
AJ Wallace and Joey Lloyd
AJ Wallace and Joey Lloyd helped us shop for the 2017 Corolla. We ended up buying the 2017 Corolla SE. Both sale associates were super helpful and showed us all the features and worked to get us all the rebates and discounts possible. We've bought 2 cars here and highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alexus, thank you so much for this amazing review! We are glad to hear that AJ and Joey were able to help you get into a new 2017 Corolla and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great experience, minimal pressure
We were pleasantly surprised shopping for a used van. Christina Woodward with Checkered Flag Toyota provided excellent advise with minimal pressure. Unfortunately, we bought elsewhere our purchase offered improved safety features over the 2014 model The price from Christina was fair and I was sorry we didn't find what we needed. I can recommend the dealership without reservations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for writing about your visit with us, Martha! Christina is an asset to Checkered Flag Toyota, and it is encouraging to hear she impressed you by delivering our trademark service. I'm sorry we weren't able to work out a deal for you. Please keep us in mind for any future purchases. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Pleasant, no pressure
We were pleasantly surprised shopping for a used van 2 weeks ago. Christina Woodward with Checkered Flag Toyota provided excellent advise with minimal pressure. I called about 15 minutes ahead of time to ask if it were still available after going to Priority Toyota of Chesapeake for a scheduled appointment to drive another vehicle. Even with my emailing confirmation and my calling that day to confirm, we got to Priority to find they sold it at auction! Christina made sure we didn't waste our time and checked for the van. No pressure applied, unfortunately, we bought elsewhere as the 2015 van offered improved safety features over the 2014 model. The price from Christina was fair and I was sorry we didn't find what we needed. I can highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us, Martha! Christina is an asset to Checkered Flag Toyota, and it is encouraging to hear she impressed you by delivering our trademark service. I'm sorry we weren't able to work out a deal for you. Please keep us in mind for any future purchases. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
CHRIS ROBINSON, the best
CHRIS ROBINSON helped us last week with a 2017 Toyota Highlander. My husband took me to test drive one while we were vacationing at Virginia Beach and I was a little anxious driving a car I'd never been in. Chris was so much help and so patient with me. I felt right at ease. He has such a pleasant personality, I never felt hurried or nervous...my husband sat in the back seat and asked 1,000 questions about the Highlander...Chris knew all the answers! We're still trying to decide when to buy our Highlander but we'll be definitely driving back down to Virginia Beach to see Chris when we do decide. If you go by Checkered Toyota, tell Chris Susan and Kerry said "hello"!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Susan! Our team works incredibly hard to exemplify the Checkered Flag Toyota's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to give our customer care department or Chris, your salesman, a call if you have any more questions! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
CHRIS ROBINSON, the best
CHRIS ROBINSON helped us last week with a 2017 Toyota Highlander. My husband took me to test drive one while we were vacationing at Virginia Beach and I was a little anxious driving a car I'd never been in. Chris was so much help and so patient with me. I felt right at ease. He has such a pleasant personality, I never felt hurried or nervous...my husband sat in the back seat and asked 1,000 questions about the Highlander...Chris knew all the answers! We're still trying to decide when to buy our Highlander but we'll be definitely driving back down to Virginia Beach to see Chris when we do decide. If you go by Checkered Toyota, tell Chris Susan and Kerry said "hello"!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Susan! Our team works incredibly hard to exemplify the Checkered Flag Toyota's commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to give our customer care department or Chris, your salesman, a call if you have any more questions! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Excellent service from Christina woodward at checkered flag
Excellent service.attention to my needs and of my time I am always running. But I new what I wanted and Christina respected that fact and worked around my schedule . Friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your great review! We really appreciate this feedback and I'll be certain to share your compliments to Christina and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We look forward to working with you again and we hope that you enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great service. Excellent service friendly people.
Christina woodward excellent associate. She answered my questions from on line than when I called she responded she was respectful of my time and ensure that I had the truck that I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sherrygail, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Christina was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great service
Tatsiana was very helpful and very knowledgeable. I would defiantly buy from here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the opportunity to earn your trust as well as your business! We appreciate you more than we can say! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Tatsiana or myself. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great experience
This was the best car buying experience I have had. Didn't take to long. Joe Ross was awesome to deal with. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holly, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Joe and our staff provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back and see us again. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Awesome
Joey was very nice !!! Everyone was great! Love Toyota . Joey made us feel at home and like family thank for everything the whole staff was so helpful to me and my husband
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review of your experience at our dealership and especially with Joey. We are so happy to hear that we could make you feel like a part of the Checkered Flag Toyota family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020