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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Tatsiana WAS great .

My experience with checkered flag was great everyone seemed eager to help and ensure I was happy with the decision I was making in purchasing a new car . Tatsiana was very patience and took her time making sure I understood everything and was aware of the various safety features my car offered .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for writing about your visit with us, and congratulations on your new purchase! Tatsiana is an asset to Checkered Flag Toyota, and it is encouraging to hear she impressed you by delivering our trademark service. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great service from salesperson, Christina Woodward

Great service from outstanding salesperson, Christina Woodward. Friendly, competent, and willing to go the extra mile. I have never felt so comfortable buying a new car. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this awesome review! We are glad to hear that Christina was able to help you get into a new vehicle and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christina W is the ?.com

Not only is Checkered Flag Toyota the best, but specifically Christina is the person you want to do business with. She is honest, loyal, busts her tail to make your dreams come true, and will make you feel like you are family. She will give you a jacket if you are cold, give you water if you are thirsty, a tissue if you are crying, and even be a friend if you need one; she caters to YOU because that is the kind of person she is. She not only loves her job, but she loves to make people feel welcome and at home, and that is exactly the experience you will receive when you see her. God bless. ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

All of us at Checkered Flag Toyota congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Christina is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, take care and happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christina W is the 💣.com!

Not only is Checkered Flag Toyota the best, but specifically Christina Woodward is the person you want to do business with. She is honest, loyal, busts her tail to make your dreams come true, and will make you feel like you are family. She will give you a jacket if you are cold, give you water if you are thirsty, a tissue if you are crying, and even be a friend if you need one; she caters to YOU because that is the kind of person she is. She not only loves her job, but she loves to make people feel welcome and at home, and that is exactly the experience you will receive when you see her. God bless. 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

All of us at Checkered Flag Toyota congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Christina is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, take care and happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Stress Free purchase

Dan Yoon did a great job helping us purchase our vehicle. He was very personable and not pushy. Most importantly, he was honest. He was a welcomed breath of fresh air after 2 horrible encounters at 2 other dealerships that day. Thanks Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us, Felicia! At Checkered Flag Toyota, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Dan was able to meet your needs. Don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Stress Free Purchase

Dan Yoon did a great job helping us purchase our vehicle. He was very personable and not pushy. Most importantly, he was honest. He was a welcomed breath of fresh air after 2 horrible encounters at 2 other dealerships that day. Thanks Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Felicia! At Checkered Flag Toyota, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Dan was able to meet your needs. Don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Helped me find the SUV for me and my son.

Crysania went above and beyond to put me in the right SUV for my son and I without breaking my budget. I am very satisfied. She didnt give up helping me until I was satisfied and was very professional and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Crysania was able to go above and beyond your expectations and provide you with a memorable car buying experience. We always do our best to make sure all of our customers leave with the right vehicle and we hope you're enjoying yours. Until we have the opportunity to work with you and your son again, take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Corey and Crysania did a wonderful job

I came in from Richmond to see this car -- Talk to Corey over the phone and he met me when I arrive and assigned me to Crysania -- They had the car ready up front for me to test drive. We did the paperwork and I left with a 2014 Toyota Avalon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Arshina, for giving us this great 5-star review. I appreciate Corey, Crysania and the rest of the team for showing you our trademark customer service and for helping you drive home in a really awesome Toyota Avalon! Please come back soon or give us a call if you have any questions. Have a great day! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

# 1 in my book

This is my second perches from this dealer ship and a great experience the seal people are friendly the I wrote them about a quote and they got me a great deal no beat and switch, The sales man Mr Joseph Ross and Business Manger Miss/Mrs Sandra Krose Mad shore that every thing was up to date They even Call me to make shore I was happy with my perches . Thank You. Winston Forte

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your second car-buying experience at Checkered Flag Toyota. Congratulations on your purchase!  It's delightful to know Joseph and Sandra provided you with a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Pleasant experience

Purchased a new Highlander. Salesman Alex Suarez was very pleasant and professional throughout the purchase process. He patiently answered my many questions. I will look for Alex when it comes time to buy again. I have been a Checkered Flag customer for several years and have relied on two people in particular, Bonnie (service advisor) and Mike (parts), to help keep my vehicles running great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You have been doing business with Bonnie, Mike and Checkered Flag Toyota for years and your review about us is truly appreciated. Enjoy your new Highlander that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020