Reviews
Fantastic! The staff is so friendly and accomodating.
As soon as we walked into your dealership, there was someone there to greet us. We had an appointment with Corey, but he was busy with another client so he asked John Spensieri to help us. We couldn't have been happier. John was so helpful and accommodating! We came back on July 4, 2017 and asked for John again. He was so busy that day, but he ended up helping us. We ended up buying a Camry that day and John helped us through the process, while helping others as well. He is an amazing guy, and is a wonderful asset to your dealership. I will definitely recommend him and your dealership to others. It was the best car buying experience I have ever had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. John is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Camry! We look forward to working with your future recommendations. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Best car buying experience ever
Garrett Clark made the purchase of my RAV4 stress less. He is extremely knowledgeable of the features and gave a tutorial when I picked up my car. Everyone I interacted with at the dealership was friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us! At Checkered Flag Toyota, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Garrett was able to meet your needs. We look forward to working with you again and hope that you enjoy your new RAV4! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
An excellent experience ! The best ever !!
I purchased a 2015 vehicle from Chris Grandison. He is by far the best car salesman I have ever encountered. He was courteous, not pushy, dedicated and very knowledgeable. He was extremely patient as I asked so many questions about the vehicle. I have recommended others, who were interested in purchasing a BMW, to him. They have all been more than pleased with Mr. Grandison.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sandra, thank you for stopping by to leave this incredible review. Our staff prides itself on providing courteous, pressure-free and knowledgeable service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chris assisted you in such a detailed and customized manner. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Wonderful!
Christina Woodward-Product Specialist is nice employee. She helped us a lot with her experience. She persuaded me of RAV4 Limited. Finally I got it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dien, thank you so much for this amazing review! I'm glad to hear that Christina was able to help you get into a new RAV4 and offer a wonderful experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Wonderful
Chase Renshaw and Sandra Krouse really made getting a car an incredible experience! They were extremely helpful and kind. They looked through many options to get me approved for the one that worked. I defiantly would recommend going there. I'm very happy and thankful with my purchase that couldn't have been done without the wonderful team at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the excellent review, Jay. We really appreciate this feedback and I'll be certain to share your compliments to Chase, Sandra and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Toyota RAV 4.
Had a great experience dealing with Garrett Clark,he went out of his way to answer questions and nothing was too much trouble for him. If you're looking for a Toyota, Checkered Flag and Garrett Clark are a great combination!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello David, thank you so much for this awesome review! We are glad to hear that Garrett was able to help you get into a new RAV4 and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Excellent Sales & Service
I have purchased three new cars from this dealer in the past two years. They understand and deliver quality customer service. I trust both the sales and service staff. Christina Woodward didn't waste any of my time. She determined what I wanted and delivered without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You have been doing business with Christina and Checkered Flag Toyota for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Minivan purchase
I was in a position where I had to buy a car. We have bought here before and were happy then. This was no different. Christina Woodward helped us find the minivan we wanted with no headaches. Loved my experience. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with feedback regarding your recent visit, Stacy! Our team works hard to keep our customers coming back to Checkered Flag Toyota and it’s great to hear of your continued business. Christina is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Excellent service
Was greeted with a smile and great customer service they did everything they could to get me the best deal possible keep up the good work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your great feedback. I am pleased to hear that our team was able to provide an efficient and overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Friendly and courteous
Had a great experience with my new car purchase. No pressure, just friendly and courteous atmosphere. Both Tatsiana and Demario were professional and pleasant, happy to answer any questions I had and show me difference scenarios for the purchase to find the best deal for me. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for stopping by to leave this incredible review. Our staff prides itself on providing courteous, friendly and pressure-free service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tatsiana and Demario assisted you in such a detailed and customized manner. Enjoy driving your new vehicle, and have a great day! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020