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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Super Friendly Staff

Tatsiana greeted me at the door and made the whole buying process simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great feedback, Patrick! It's fantastic to know Tatsiana was able to make your car purchase incredibly easy and simple. We look forward to working with you again and hope that you enjoy your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

First New Car

Checkered Flag came highly recommended and they exceeded the expectations. I came in expecting to test drive a 2018 Toyota Camry and ended up buying one right off the showroom floor. Thank you to the wonderful staff, especially my sales representative Joe Ross. He did an exceptional job. If you are looking to buy a car, they should definitely be your first choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Congratulations on your brand new 2018 Camry, Justin. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. It's great to hear Joe and our staff were able to exceed your expectations. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

First New Car

Checkered Flag came highly recommended and they exceeded the expectations. I came in expecting to test drive a 2018 Toyota Camry and ended up buying one right off the showroom floor. Thank you to the wonderful staff, especially my sales representative Joe Ross. He did an exceptional job. If you are looking to buy a car, they should definitely be your first choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new 2018 Camry, Justin. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. It's great to hear Joe and our staff were able to exceed your expectations. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Helpfull, informative,

Joey was very assertive in finding the vehicle I wanted and informative through the entire process. I would recommend him and the checkered flag team to anyone searching for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your great feedback and recommendation, Quentin. We pride ourselves on offering high quality customer service, and we're glad to hear that Joey was able to take care of you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New happy Sienna Swagga Wagon momma

Joey Lloyd and his sidekick, Mike (aka Jersey Boy) delivered big time! Joey was very attentive and throrough from the start. He was knowledgeable, professional and personable. Michael from finance went above and beyond as well! Our experience was much better than anticipated thanks to the team at Checkered Flay Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Tiffany, we really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that Joey, Mike and the rest of our team went above and beyond your expectations to help out with your vehicle needs. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

WOW! Outstanding

Best experience ever! Super friendly sales staff and very knowledgeable. Would definitely recommend this dealer to anyone in the market for a new Toyota. Ask for Tatsiana she will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback and recommendation, Patrick. We pride ourselves on offering high quality customer service, and we're glad to hear that Tatsiana was able to take care of you. Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Made my first car buying experience great!

Being a first time car buyer I was so nervous and had little to no idea abou the process. I was there 5 hours but Dan helped make the best of it. He even came in on his day off and that says a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Anna, thank you so much for this awesome review! I am glad to hear Dan was able to help you get into a new vehicle and offer a great experience! We look forward to helping you again in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

" Tatsiana Aliaksakhina!!!!!!!

Tatsiana Iv'e never bought a car before. My experience was very professional. Thank you for your time in finding me a car! My choice was a good one Tatsiana Aliaksakhina, Thank you, Joshua

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Joshua, for leaving us this fantastic feedback! I am very happy to hear that Tatsiana gave you a wonderful experience; she is a consummate professional and an amazing member of our team here at Checkered Flag Toyota. Feel free to contact us if you ever need anything in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Christina Woodward

My sales person, Christina Woodward, was awesome. Personable and efficient, she helped me through the process and made it an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Christina was there to provide you with such exceptional service! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Tatsiana Aliaksakhina!!!!!!!

Tatsiana was very professional with greeting and showing the cars of my preference. In my mind I can see the car I wanted. It wasn't enough until Tatsiana showed me 4 SUV's the 1st she had suggested was the car I actually fell in love with. Its like she new exactly what I wanted. I think that she has a natural sales eye. Tatsiana Aliaksakhina thank you so much for your time in finding me the right car. You went above and beyond to deliver my ideal car! Joshua Daniels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to write this 5-star review, Joshua. We are glad to hear that Tatsiana was able to help you find the car that you wanted. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020