Jim Norton Toyota

As a first time truck buyer and a repeat customer to Jim Norton I appreciate the willingness of the sales team/financing manager to work with me on the pricing and providing knowledgeable product information. I would definitely consider another vehicle purchase from this dealership in the future, this was my third Toyota from Jim Norton. Thank you so much for making the process so easy!

Very personable and professional service is what I expected and received from Robert Blocker, the sales rep who made my purchase of a 2017 Camry a pleasurable experience. Never felt any pressure and all my questions were answered. Let's face it, purchasing a car is not very high up on our list of favorite things to do, but this experience was a breeze. Sincere thanks to all that were involved!!!

I had a very good experience. Was met promptly by a friendly young lady who showed me to my service agent. He and I discussed the work that was to be done and then I was off to the nice waiting area where I ate a couple of complementary cookies. In no time at all I received a phone call from my service agent informing me my vehicle was ready to go. Couldn't have went better.

Thank you all for helping me with my purchase. There is a reason this is my 3rd vehicle to purchase from JNT, you all are great!!

This was our fifth vehicle purchase from Jim Norton Toyota over a period of seventeen years. We also have our vehicles serviced at Jim Norton Toyota. The entire staff is first class and they make the car buying experience a pleasant one. To be honest, we no longer even consider buying or maintaining our vehicles anywhere else.

I received excellent, professional, no-hassle care when I purchased my Toyota Camry from them a few days ago. And the price for the car was unbelievable!

I wasn't the easiest customer to deal with I'm sure. Thanks to great staff at Jim Norton Toyota they found me the perfect truck exactly how I wanted it! I would definitely recommend to anyone.

I very much enjoyed my experience with Jim Norton Toyota. Their sales staff member was friendly and extremely knowledgeable about the car -- much more so than another dealership I visited during my car search. It felt like a real conversation and not like she was reading from a script entitled "How to sell a car" like it does with many sales folks. It was a much more pleasant sales experience than usual. The folks on the business side were also great to deal with, but I did feel the dealership puts too much emphasis on not letting people leave without purchasing a warranty. Quite frankly, they were so insistent (while remaining polite and friendly -- it was clear that convincing me to get the warranty was a big part of their training) that that part of the process made me a bit uncomfortable. I did appreciate their willingness to be flexible on the price of a warranty, but I felt the pressure put on me to purchase it was slightly excessive. I did appreciate the particular approach they took, appealing to me with the results of research rather than just relying on consumers' fear of surprise expenses or the thought of going carless.

Great service experience. Friendly, professional and work completed on time. The facility is modern and clean This is how it should be done Kudo's to Jim Norton Toyota

Brad made buying this car relaxed and easy. He was prepared and had answers for all of my questions. Everyone was very helpful and I never felt pressured. Joel went the extra mile in finance.