Reviews
All went well and the mechanics were honest about what services I actually needed an did not need
All went well and the mechanics were honest about what services I actually needed an did not need
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful. Very nice work was quickly. Service was excellent. The place were very pleasant to be there and had routine work done on my car
Everyone was very helpful. Very nice work was quickly. Service was excellent. The place were very pleasant to be there and had routine work done on my car
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service Excellent customer service Stephanie knew exactly what she was doing Excellent customer service Stephanie knew exactly what she was doing and explained everything to me about the vehicle
Excellent customer service Excellent customer service Stephanie knew exactly what she was doing Excellent customer service Stephanie knew exactly what she was doing and explained everything to me about the vehicle
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Few issues with getting maintenance scheduled but the problem is solved now. Thanks! Overall great!
Few issues with getting maintenance scheduled but the problem is solved now. Thanks! Overall great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Victor was great. Worked through issues with title and wife's name. Price negotiation was at expected level and without tricks
Victor was great. Worked through issues with title and wife's name. Price negotiation was at expected level and without tricks
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
RaShawn was my salesman. He was very professional and friendly. Everything was great. He truly cares about his customers
RaShawn was my salesman. He was very professional and friendly. Everything was great. He truly cares about his customers
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pedro was awesome. It was easy and fast. He knew exactly what vehicle I wanted. Had it ready for me and cleaned when I got there. Albert finance manager was great. Had all the paperwork ready I was in and out in no time at all.
Pedro was awesome. It was easy and fast. He knew exactly what vehicle I wanted. Had it ready for me and cleaned when I got there. Albert finance manager was great. Had all the paperwork ready I was in and out in no time at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I do not recommend Graff Chevrolet. After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purchase, extra services and a service contract were added that were not clearly explained and were not needed. I felt pressured into accepting add-ons. I also requested cancellation, and I still have not received any cancellation notification or confirmation. Customers should be given clear, transparent pricing without unnecessary extras and timely confirmation when requesting cancellations. I’m sharing my experience so others review their paperwork carefully before signing.
I do not recommend Graff Chevrolet. After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purchase, extra services and a service contract were added that were not clearly explained and were not needed. I felt pressured into accepting add-ons. I also requested cancellation, and I still have not received any cancellation notification or confirmation. Customers should be given clear, transparent pricing without unnecessary extras and timely confirmation when requesting cancellations. I’m sharing my experience so others review their paperwork carefully before signing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Very respectful courteous helpful. Explained everything to me & answered all my questions I will call him if I have any more questions because I know he will be honest & truthful.
Very respectful courteous helpful. Explained everything to me & answered all my questions I will call him if I have any more questions because I know he will be honest & truthful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Too slow for the whole buying process the truck is nice and fit in my budget
Too slow for the whole buying process the truck is nice and fit in my budget
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car