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Graff Chevrolet

(1,116 reviews)
Visit Graff Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 848-7718 (888) 848-7718
Used (866) 981-1293 (866) 981-1293

Inventory

See all 228 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2015.
Graff Chevrolet is proud to be an automotive leader in our area. Since opening our doors Graff Chevrolet has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or a used car or truck we will provide assistance to help you find financing options that fits your needs!
The Heart Beat Of The Metroplex!

Service center

Phone number (972) 343-1200

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All went well and the mechanics were honest about what services I actually needed an did not need

All went well and the mechanics were honest about what services I actually needed an did not need

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very helpful. Very nice work was quickly. Service was excellent. The place were very pleasant to be there and had routine work done on my car

Everyone was very helpful. Very nice work was quickly. Service was excellent. The place were very pleasant to be there and had routine work done on my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service Excellent customer service Stephanie knew exactly what she was doing Excellent customer service Stephanie knew exactly what she was doing and explained everything to me about the vehicle

Excellent customer service Excellent customer service Stephanie knew exactly what she was doing Excellent customer service Stephanie knew exactly what she was doing and explained everything to me about the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Few issues with getting maintenance scheduled but the problem is solved now. Thanks! Overall great!

Few issues with getting maintenance scheduled but the problem is solved now. Thanks! Overall great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Victor was great. Worked through issues with title and wife's name. Price negotiation was at expected level and without tricks

Victor was great. Worked through issues with title and wife's name. Price negotiation was at expected level and without tricks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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RaShawn was my salesman. He was very professional and friendly. Everything was great. He truly cares about his customers

RaShawn was my salesman. He was very professional and friendly. Everything was great. He truly cares about his customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pedro was awesome. It was easy and fast. He knew exactly what vehicle I wanted. Had it ready for me and cleaned when I got there. Albert finance manager was great. Had all the paperwork ready I was in and out in no time at all.

Pedro was awesome. It was easy and fast. He knew exactly what vehicle I wanted. Had it ready for me and cleaned when I got there. Albert finance manager was great. Had all the paperwork ready I was in and out in no time at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I do not recommend Graff Chevrolet. After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purchase, extra services and a service contract were added that were not clearly explained and were not needed. I felt pressured into accepting add-ons. I also requested cancellation, and I still have not received any cancellation notification or confirmation. Customers should be given clear, transparent pricing without unnecessary extras and timely confirmation when requesting cancellations. I’m sharing my experience so others review their paperwork carefully before signing.

I do not recommend Graff Chevrolet. After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purchase, extra services and a service contract were added that were not clearly explained and were not needed. I felt pressured into accepting add-ons. I also requested cancellation, and I still have not received any cancellation notification or confirmation. Customers should be given clear, transparent pricing without unnecessary extras and timely confirmation when requesting cancellations. I’m sharing my experience so others review their paperwork carefully before signing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Very respectful courteous helpful. Explained everything to me & answered all my questions I will call him if I have any more questions because I know he will be honest & truthful.

Very respectful courteous helpful. Explained everything to me & answered all my questions I will call him if I have any more questions because I know he will be honest & truthful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Too slow for the whole buying process the truck is nice and fit in my budget

Too slow for the whole buying process the truck is nice and fit in my budget

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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