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Graff Chevrolet

(1,155 reviews)
Visit Graff Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 848-7718 (888) 848-7718
Used (866) 981-1293 (866) 981-1293

Inventory

See all 248 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2015.
Graff Chevrolet is proud to be an automotive leader in our area. Since opening our doors Graff Chevrolet has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or a used car or truck we will provide assistance to help you find financing options that fits your needs!
The Heart Beat Of The Metroplex!

Service center

Phone number (972) 343-1200

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My first 2025 Chevrolet Red Truck that Jenny G. , sold me back in 2025 , but I forgot too list it with Dealer Rater . It was a 5.3 V8 Silverado LT , 2WD. Short bed , Crew Cab . Wonder who has it now ? It was the cleanest loaner car I ever had . It was the Truck I drove after being in the Hospital , for almost 1 week. This truck was a good Winter truck.

My first 2025 Chevrolet Red Truck that Jenny G. , sold me back in 2025 , but I forgot too list it with Dealer Rater . It was a 5.3 V8 Silverado LT , 2WD. Short bed , Crew Cab . Wonder who has it now ? It was the cleanest loaner car I ever had . It was the Truck I drove after being in the Hospital , for almost 1 week. This truck was a good Winter truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wow the Best I know , there was in Grand Prairie, Texas...NO PLACE ELSE ROCKS LIKE GRAFF CHEVROLET

Wow the Best I know , there was in Grand Prairie, Texas...NO PLACE ELSE ROCKS LIKE GRAFF CHEVROLET

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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At first I was very impressed with the salesperson stephanie , i told her what my budget was. She found a truck and it kept going up and up and up in price.Even the one I negotiated down . We negotiated on a price. We made the deal. It got late at night. I was there all day, I laid out tons of cash and had to finance the rest. Of course, six-year-old vehicle. Again? We negotiated on a price and a final price. Did not make it on the contract. So when signing about 20 or 30 pages to initial for the contract, I didn't read everything. Everything was placed out in front of me within seconds. Just to sign when I got home to make my first payment about three weeks later. I realized that exact price up thirty seven hundred dollars, so I cannot give a review to this company

At first I was very impressed with the salesperson stephanie , i told her what my budget was. She found a truck and it kept going up and up and up in price.Even the one I negotiated down . We negotiated on a price. We made the deal. It got late at night. I was there all day, I laid out tons of cash and had to finance the rest. Of course, six-year-old vehicle. Again? We negotiated on a price and a final price. Did not make it on the contract. So when signing about 20 or 30 pages to initial for the contract, I didn't read everything. Everything was placed out in front of me within seconds. Just to sign when I got home to make my first payment about three weeks later. I realized that exact price up thirty seven hundred dollars, so I cannot give a review to this company

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very cool people and great people to work with on buying a car I would love to go there someday again for a car again 👍👍

Very cool people and great people to work with on buying a car I would love to go there someday again for a car again 👍👍

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They changed the air conditioning filter and forgot to put the cover back on. 3

They changed the air conditioning filter and forgot to put the cover back on. 3

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Pressure and rushed. Still feel cheated and no support when questions or issues arise. Didn’t hold to the contract agreed to, then said it was too late. I still have problems with the way it was handled in the used car department. They shouldn’t be allowed to say “certified” then not stand by it. Honda isn’t happy

Pressure and rushed. Still feel cheated and no support when questions or issues arise. Didn’t hold to the contract agreed to, then said it was too late. I still have problems with the way it was handled in the used car department. They shouldn’t be allowed to say “certified” then not stand by it. Honda isn’t happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Always professional excellent service! I would recommend to others. I appreciate the great service! Thank you!

Always professional excellent service! I would recommend to others. I appreciate the great service! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealership had vehicle for more than a week to diagnose and replace battery. Turn around time is too long. No loaner vehicles.

Dealership had vehicle for more than a week to diagnose and replace battery. Turn around time is too long. No loaner vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Had a great experience at Chevrolet thanks to Joe, Victor, and Marvin. Joe provided excellent customer service from start to finish — professional, patient, and genuinely helpful throughout the process. Victor and Marvin were also great to work with and made everything smooth and stress-free. They all went above and beyond to make sure I was taken care of. Highly recommend asking for them if you’re looking for a great dealership experience!

Had a great experience at Chevrolet thanks to Joe, Victor, and Marvin. Joe provided excellent customer service from start to finish — professional, patient, and genuinely helpful throughout the process. Victor and Marvin were also great to work with and made everything smooth and stress-free. They all went above and beyond to make sure I was taken care of. Highly recommend asking for them if you’re looking for a great dealership experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service and an easy buying experience. Everyone was friendly especially Jennifer, she was very helpful and made sure I left satisfied with my purchase.

Excellent customer service and an easy buying experience. Everyone was friendly especially Jennifer, she was very helpful and made sure I left satisfied with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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