Graff Chevrolet

Very convenient, got right in without an appointment and they took care of all my car needs.

Diego was great to deal with from the start. One of the most pleasant car buying experiences I've had.

Very professional team that was willing to take the time to answer all my questions. This dealership was different than most places I have been during the car buying places. Small location but big car lot feel without the overwhelming feeling.

I needed my oil changed and it was done quickly and with great care. The service tech kept me up to date on the process.

Customer service in the service department is bad they won’t return calls and make unneeded repairs

No communication from service advisor. No response to emails. 2 weeks to be offered a loaner. Asked to speak with manager, still waiting on a call. Overall poor communication.

The dealership do a great job with accommodating my needs and fixing my vehicle within a reasonable timeframe.

Process was simple with no pushing or harassing to make a purchase which was less stressful..

THIS IS TRUCK # 1 STERLING SILVER FROM 4 MONTHS AGO , WAS A 4 X 4 , AND TURBO MAX , PRIOR TOO THE MATCHING WHITE V8 WORK TRUCKS , ONE W/T HAD 1301 MILES WHEN TRADED IN ON A USED GREY 2024 FORD STX 2WD . THE OTHER WHITE ONE WAS ALSO A W/T , BOUGHT FROM LADY SALESPERSON JENNY.....IT WAS A GOOD TRUCK AND ALSO A V8 . INBETWEEN ALL THESE TRUCKS , WAS A LEASED ORANGE 2WD COLORADO.......I AM SOLD ON COLORADOS...THEY ARE SUPER CHEAP ON GAS AND NEVER FEAR A SERVICE LOANER...THEY ARE KEPT UP...I HAD GONE TRUCK KRAZY AT ONE POINT AND IM SURE I MISSED MY FIRST RED SERVICE LOANER , A CREW 2WD LLT/////// IT HAD A COOL RADIO IN IT . I HAVE NEVER HAD ANY SERVICE ISSUES ON MY TRUCKS

Underfilled oil quantity, mechanic didn't speak a lick of English, spilled oil on the engine bay, didn't reset oil life indicator, another employee used a possibly contaminated empty coolent container to fill oil.