Reviews
Fantastic experience - bought 2 cars in 3 months!
After an unremarkable experience with another local Acura dealer, we bought our MDX in February 2015. The purchase experience with Von Moore was awesome. No high pressure tactics, no relentless attempts to upsell. Sales managers and finance managers are often the worst part of the car buying experience for me, but Amir and Paul were easy to work with. I've also used the service department on a few occasions now and Kabrin and Erica have been great as well. We were so happy with our MDX and so enjoyed working with Goodson, we also bought an ILX 3 months later. Not trying to oversell this place. My experience was honestly that good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your MDX! Now that you've had it for a few months, we hope you're enjoying all the technology and features more than ever! If you have any questions about the Acura ownership experience, please don't hesitate to reach out. We appreciate your business and mention of many employees including Von Moore, Amir Eskandar, Domonique Harmon, Paul Robert, Darlene Lincoln, Kabrin Dibling, Erica Lamkin, and Moises Lopez. We look forward to serving you again soon! Have a great week!
Received Excellent Service From Brian Smith.Thanks
Just wanted to express my thanks and appreciation to Brian Smith for the excellent service I received when I approached him about buying a car for my son. Brian really made my experience hassle free. I needed to purchase a car by Christmas and Brian made this happen. I was in and out of the dealership in no time. Brian is an awesome and very professional salesperson. I received the best customer service ever when I purchased my car. Brian is #1.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheryl, we love seeing 5 star reviews! Thanks for taking the time to stop by an note your experience with Brian. We'll make sure Brian and our management team sees your kind review. We hope you're enjoying your new car and we look forward to an opportunity to serve you again in the future! Thanks again.
Great customer service!!
Johnathan is an incredible Service advisor. He stepped out the minute I arrived, greeted me with a smile, listened and portraited problem solving assurance. Johnathan, paid full attention to the car problems, offered great suggestions and explored all options available for minimizing costs while making sure the company still makes enough profit. Going a step further regarding clarifications, different opinions and service suggestions from a professional standpoint, Johnathan was able to arrange a meeting with the actual Mechanic who worked on my car. To sum-up, " Johnathan was a class act".
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the mention of Johnathan! We really appreciate you taking time out of your day to note the experience. We know Johnathan looks forward to seeing you back in store for service. We'll make sure Johnathan and management sees your kind note. Thanks again and have a great week!
Thank you for the mention of Johnathan! We really appreciate you taking time out of your day to note the experience. We know Johnathan looks forward to seeing you back in store for service. We'll make sure Johnathan and management sees your kind note. Thanks again and have a great week!
CeeCee
CeeCee is a great sales lady. She goes out of her way to help even after she has sold u a car. She's really good
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the note on your experience with CeCe! We're so thankful your experience was positive. Stop back and see us again soon. Thanks again. Have a great week!
Help when you need it!
Love my dealer CeCe. Always listening to what you need and finding the perfect option that fits that need. Life customer when CeCe is there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind note about your experience with CeCe! We greatly appreciate you taking the time to do so! Let us know how we can be of assistance online or in store. Have a great weekend!
Remarkable and Oustanding
My Superb Sales Representative was Mr. Gary Scott. Gary wasn't anything less than SUPERB, REMARKABLE and OUTSTANDING. His captivating customer service and friendly smile let me know that I was with the right person. His knowledge of all the cars on the lot was OUTSTANDING. He was able to answer and question and curve ball I tried to throw at him.. He also has a great sense of humor. He made the process seem-less in making my purchase. He was eager to give me the best car for my desired needs and wants. I definitely would recommend any and everyone to go to Goodson Acura to purchase a car because you have a REMARKABLE and OUSTANDING staff member by the name of Gary Scott
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thanks for noting your visit with Gary Scott! Superb, remarkable, and outstanding are all adjectives we appreciate and are so thankful to read! Please stop back and see us soon for service. We look forward to serving you again very soon!
Goodson Acura Rocks!!!!!
Cece Shyne was an awesome saleswoman! I was in and out in only 2 hours!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind note about CeCe and your experience at our store. We sure do appreciate it. Please let us know if we can ever be of assistance! Have a great week!
Best Acura Dealership
I've been driving Acura for years and we just bought from Brian at Goodson Acura, he's the best and took really good care of us! Buying a car can be exhausting but I would recommend if you're in the market, to go see Brian at Goodson, he makes the process so much easier and gives you the best deals. There service & staff are great and if I buy again, I would still go back to Brian at Goodson! P.s, tell Brian Tanya said hi & sent you!:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time out of your busy schedule to mention your experience with Brian and our dealership. We will definitely tell him hi and pass your message along! If there is ever anything we assist with, please don't hesitate to reach out. Thanks again and have a great day!
Excellent Experience
I saw a truck that I liked online that Goodson Acura had, called and talked to Cece Shyne, went in and about 2 hours later, I had purchased the truck! Cece was awesome, by far the best salesperson that I have ever had. Thanks Cece!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking time out of your day to mention your experience at our dealership with Cece and Juan! We love hearing that the experience was exactly what you anticipated. We welcome you back anytime! Thanks again and we look forward to hearing from you soon. Have a great day!
Great Experience!
Absolutely pleased with my service and my vehicle. Goodson Acura and CeCe were awesome! Im still smiling everytime I look at my car! Thanks Cece!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the note! We appreciate the kind note of your interaction with CeCe. We welcome you back very soon. Thanks again and have a great day!
