Reviews
Found a 2006 Toyota Tacoma single cab on Craigslist that...
Found a 2006 Toyota Tacoma single cab on Craigslist that was at this dealership. As someone who has a "doctorate" in research regarding used Tacomas, the one Huffines had was priced incredibly competitively. Joe was wonderful to work with, we put the deal together over the phone, I flew in to Dallas, he picked me up at the airport, and an hour and a half later I was driving it off the lot. Great experience! Highly recommend working with Joe for pre-sales.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thanks so much for this great review! I am happy to hear that your sales visit was so enjoyable. At Huffines, we pride ourselves on going above and beyond to make each customer's visit pleasant. Joe is an excellent member of our team and will be glad to read this great feedback. I hope you are enjoying your new Tacoma! Be sure to connect with us on Facebook and Twitter if you have not already. Thanks again for the review and rating, Steve Baine General Manager
We have been searching for a car for our 17 yr old to...
We have been searching for a car for our 17 yr old to take to college. Clarence has been helping look for over 4 months. He called us several times with cars he thought would work for us. We finally found one and although the manager would not lower the price at all, we felt it was a fair deal. Thanks Clarence for not giving up on us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide us with this valuable recommendation. I apologize if I wasn't able to meet all your expectations but I’m very ecstatic to hear that you were impressed with Clarence. He is definitely a valued member of our team and I’m glad you got the chance to work with him. If you have any question or concerns about your new car, feel free to contact us. Also, if you haven’t already, find us on Facebook and Twitter to stay in the know about any deals that we may be offering. Sincerely, Steve Baine General Manager
Bought 2011 Jeep Wrangler from Bill Brand using his...
Bought 2011 Jeep Wrangler from Bill Brand using his description and pictures. When Jeep was delivered to me in Odessa,Texas it was exactly as described. Great & Honest salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are really glad that you had a great experience at our dealership. Bill is such a valued member of our team so we are ecstatic to hear how he was able to help you into a Jeep Wrangler. Thank you for taking the time to write this recommendation, we really appreciate it. If you have any questions or concerns about your Wrangler, feel free to contact me. Also, if you aren't already, follow us on Facebook and Twitter to stay in contact with us! Sincerely, Steve Baine General Manager
I purchased a vehicle from HUFFINES LEWISVILLE after...
I purchased a vehicle from HUFFINES LEWISVILLE after receiving very poor service from the HUFFINES PLANO. My experience with them could not have been better. However, I turned out to be wrong. After only having the jeep 10 months I was hit by a drunk driver. I was devistated. I contacted Steve Baine and he, along with his staff actually topped themselves. They were so helpful in a time of confusion and pain. I would recommend them every time I possibly could. I gave this rating due to how grateful we are for everything they did for us. We don't know them. I had never met anyone prior to buying the first wrangler. I gave them this rating with the hopes that other people will see this and trust me when I say you will be taken care of with HUFFINES LEWISVILLE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so sorry you had to visit us under such unfortunate circumstances but I’m so glad that we were able to help you out. Customer service is a top priority for us so we always try to go above and beyond for our clients, especially when they’re dealing with such a terrible situation. We really appreciate you taking the time to write such kind things about all of us at Huffines Lewisville. Be sure to look for us on Facebook and Twitter to stay contact with the dealership. Hope you come back in and see us again! Sincerely, Steve Baine General Manager
Excellent service, thank you for making it possible..I'm...
Excellent service, thank you for making it possible..I'm very excited and happy with my Dodge Charger. Everyone I worked with povided excellent customer service. Ron and Dave many blessings to you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review and for also being our customer. We strive to supply our clients with the best customer service possible so it’s great to hear that we were able to meet your standards. We hope you enjoy your Dodge Charger and if you find you have any questions or concerns about it, feel free to contact us anytime. Also, find us on Facebook and Twitter if you want to keep up with the dealership. Sincerely, Steve Baine General Manager
Scott, Josh and Bill have always been very warm and...
Scott, Josh and Bill have always been very warm and friendly to us everytime we have come to the dealership. They exceed any expectations that we have when we stop and visit the dealership. They have great personalities and we admire all 3 of them. They are very professional in each aspect of their job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! I am glad to hear that Scott, Josh and Bill have been accommodating at your visits with us! Our entire team is dedicated to providing our guests with quick and convenient service. We hope to see you again for your sales or service needs! Thanks again for the review and rating! If you have not already, please connect with us on Facebook and Twitter. Sincerely, Steve Baine General Manager
Very prompt in greeting me and showed me only jeeps with...
Very prompt in greeting me and showed me only jeeps with my specifications. Randy didn't try to persuade me to a different vehicle like most salesmen do. When it came to determining the numbers, Josh was excellent in making the monthly payment and interest rate loan work to my satisfaction. And Mr. Cox was very honest in recommending the right service plan and extended warranty for my jeep. Usually, other Financial Managers at other dealerships will try to sell you an added package that your vehicle does not necessarily need. They even gave me a big red bow to place on my jeep when I picked it up at the dealership since it was a Christmas present to myself. Overall, I had a very satisfying buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thanks for this great feedback! I am glad to hear your purchase went so well and that Randy, as well as the rest of our team, was so helpful in finding you a great new Jeep! Our goal is always to provide our customers with a hassle-free visit. We look forward to seeing you at future visits! Be sure to find us on Facebook and Twitter for exclusive offers and content. Congratulations on your new Jeep! Best, Steve Baine General Manager
This was the best experience I have ever had buying a...
This was the best experience I have ever had buying a car. Bruce was very personable, knew his product and answered every question I had. David was up front and honest and I appreciate that. I told them what I needed and they made it happen. I will definitely recommend Huffines Chrysler Jeep Dodge Ram to everyone I know. Thank you for the great experience! Pam Ashley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pam, we really appreciate your recommendation and the time you took to write this for us. We strive to provide our customers with all of the information they need to make the right choice, and to make their car buying experience comfortable from start to finish. We are thrilled to hear that Bruce and David exceeded our standards. If you haven't yet, find us on Facebook and Twitter to stay in the know about any deals that we are offering. Come back in and see us if there is anything else that we can do for you, and happy driving! Sincerely, Steve Baine General Manager 972-538-4112
Got a great deal from Joshua Dulock and Hamed Awadi on a...
Got a great deal from Joshua Dulock and Hamed Awadi on a 2012 Dodge Ram 1500. I'm very pleased with the vehicle and the price. But, I needed to have the vehicle brought into the Service shop for some minor body fixes. (demo vehicle). Anyway, the condition the vehicle was returned in was "not in the keeping of the best standards and service excellence" I'd like to see from my dealer. Their was unbuffed polishing compound in multiple areas and the vehicle was coated in dust and debris. I had to take it home and finish it myself. Half-assed is not what I'd expect from a dealership who's salespeople make it look so good. Follow through with service if you want to keep my business.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mr. Ferriso, I am glad you are happy with your deal, and I thank you for your positive response. However, some of the feedback you have relayed is unacceptable for our liking. I would like to speak with you when you have an opportunity. It is my objective to ensure you are 100% satisfied with all aspects of your purchase. Sincerely, Steve Baine General Manager 972-538-4112
We were able to work the deal over the phone which saved...
We were able to work the deal over the phone which saved us a lot of time. Johnny Ray is a fantastic man and offered his help in a year to help us refinance. Mark Gill is a very pleasant man and helped us over the phone as well. We went and two tires (in our opinion) needed replacing and they agreed to replace them for us. We took a time consuming test drive just my husband and I and ended up buying the car we had been searching for at least a week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your review. We appreciate you taking the time to give us your valuable feedback regarding your customer experience. We are very glad that we were able to help you over the phone as well as to replace your tires. Please let us know if there is anything more we can assist you with, we certainly value your business. Please come see us again! Additionally, you may find us on Facebook and Twitter for exclusive content. Thank you. Sincerely, Steve Baine General Manager