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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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This is the best dealership I have ever been to,Josh...

This is the best dealership I have ever been to,Josh Dulock was very patient with me and didn't give up until he got me a great deal ,I ended up with a better car than I expected to get. He is definitely The Salesman to go to if you are ready to buy a car.Thank You for being honest and very helpful with all my questions Josh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Robin, we are sincerely appreciative of your review and your business! We are committed to quality customer service and I am pleased to hear that Josh has upheld that commitment. We hope to see you again for any future needs. Also--be sure to check us out on Facebook and Twitter for exclusive content! Sincerely, Steve Baine General Manager

Dan Gallet was awesome to deal with on this new truck...

Dan Gallet was awesome to deal with on this new truck sale, extremely patient due to the fact my credit union didn't have their stuff together for my financing. I would also like to thank Izzy Barrera for helping the American Airlines Credit Union get their act together and his help was a big factor for me to buy a warranty through your dealership versus my credit union Thanks again Ivan Bryson new owner of 2012 Dodge 1500 Ram

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ivan, Thank you for taking the time to write us with your feedback! Dan and Izzy are invaluable members of our team and it is great to know that you were provided with their exceptional customer care. We hope that you return to us in the future for your auto needs. Sincerely, Steve Baine General Manager

My husband and I have purchased several vehicles over the...

My husband and I have purchased several vehicles over the years and this was our best experience yet. Josh was wonderful to work with. What you most need from a salesman is knowledge about the different vehicles and options and he definitely had that in abundance but his fun, easy-going personality was the icing on the cake. I was thoroughly enjoying myself which I certainly didn't expect to do based on prior experiences. Israel who did the financing part was also great and made that part quick and easy. I would highly recommend Huffines in Lewisville and specifically Josh. We will definitely be back when it's time to buy a new car. Thank you to everyone involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Some of our top goals are to make this process fun for you and to ensure customer satisfaction! Thank you for your feedback and for the kind words you had for Josh and Israel. We are lucky to have them on our team. Keep us in the mind for future needs and we hope to see you soon. Sincerely, Steve Baine General Manager

Very nice facilities, friendly reception and knowledgable...

Very nice facilities, friendly reception and knowledgable salesman. Terry Layman was very pleasant to deal with. In some past buying experiences, it seemed as though I was "at war" with the dealership to arrive at an agreable contract. This was not the case with Terry. I appreciated the after-sale instructions given by Terry concerning the many features of my new vehicle. He was very patient and thorough. He also has called a couple of times to know how I'm enjoying my new purchase. The Town & Country is the first car I've purchased whereas my wife stated "I love this thing!" I'm very please with the entire transaction. Thanks, guys. Almost forgot! I listen to Ed Wallace on 570AM Saturdays and 820AM (Hal Jay) during the week. Your ads contributed to the reason I came to Huffines. Jim Blankenship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jim, I cannot tell you how happy I was to read this review! We are so proud to have Terry on our team and strive to make all of our guests' experiences enjoyable. I am glad that your time spent with Terry exceeded your expectations and hope that you and your wife visit us again soon! Thanks again, Steve Baine General Manager

We were very impressed with Jeff Bockemehl. He was the...

We were very impressed with Jeff Bockemehl. He was the first car salesman I have had a great experience with in several years. We were looking at a used vehicle on their lot. I was most impressed that he did not pressure me or send me tons of emails and phone calls, while it took us about 3 weeks to decide on the vehicle he had. We realized we were taking a chance by waiting that long on a used vehicle but you know we wanted to make sure it was what we wanted. During that time I called him and emailed to ask questions and he was always very nice and helpful. We will definitely see if he has anything we might be interested in the next time we are looking to buy. Again I can't say it enough he is NOT a high pressure salesman!! He is great to work with. Thanks Jeff for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so pleased to read about your great experience with Jeff! Our entire team is committed to making our customers feel at ease during the car-buying process. We know that shopping for a car is often stressful and can take time, therefore we try to have a relaxing sales environment. I hope to see you at future visits! Be sure to keep in touch with us on Facebook and Twitter for exclusive offers and updates! Sincerely, Steve Baine General Manager

I have now bought three cars at this dealership and hands...

I have now bought three cars at this dealership and hands down, absolutely the best. For a guy with not so great credit, they were able to help all three times and get me into a new car all three times. I would tell any of my friends and family that if they are going to buy a car, to go here FIRST! Great People who actually care!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thanks for taking the time to tell us about your positive sales experiences with our dealership! I am happy to hear that you have had multiple great visits with our sales team. We sincerely appreciate your continued business! Our team is dedicated to providing our customers with a hassle-free car-buying experience, and I am glad that has been your experience. We hope to see you again in the future! Thanks again for your recommendation, Steve Baine General Manager

Sales staff was friendly and informative. He answered all...

Sales staff was friendly and informative. He answered all my questions quickly and accurately. Finance found me a lower interest rate than I had found from my credit union. They found the exact vehicle I wanted and went out of their way to get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to write this excellent review! I am happy to hear that our team was successful in getting you the vehicle you were looking for. Our goal is to make each customer feel at ease during the purchasing process, and I am happy you felt taken care of. We hope to see you at a future visit! Sincerely, Steve Baine General Manager

My husband and I went to the Huffines just to look at...

My husband and I went to the Huffines just to look at options we might like to start exploring. We didnt have to buy a vehicle. We were so impressed with the professionalism of Jeff that we ended up buying a vehicle that day. This was the first time I had been on a car lot and didnt feel pressured or annoyed by the salesman. He was very patient and easy to deal with. We will definately be coming back to work with him on future vehicle endeavors. Izzy helped us with our financing and he to was awesome! We loved every minute of this experience. Jeff and Izzy, we will be sending more business your way! Thanks again for everything. DJ and Trisha

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review, Trisha! I am glad to hear that you and your husband had a great experience at our dealership, and that Jeff and Izzy were able to help you find a vehicle that suited your needs! Our number one goal is creating a relaxing environment, and I am thrilled to hear you had a stress-free visit. We look forward to seeing you at future appointments! Best, Steve Baine General Manager

Over 1 1/2 hours to change a rear turn signal. I'll...

Over 1 1/2 hours to change a rear turn signal. I'll always encourage friends and family to use a different dealer. Also my satellite radio stopped working after 4 months and I'm getting the run around about fixing it. Never again will I step foot on Huffines property.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had already visited a Jeep dealer in Grapevine (I won't...

I had already visited a Jeep dealer in Grapevine (I won't say who!) and picked your dealership because David was so much more knowledgeable than their guy! Neither of them were pushy like my last experience at N Texas Toyota a few years ago. This is my second purchase from Huffines, the last one was from your Denton I-35 location! I would absolutely recommend your dealership and certainly David and Izzy! We love our new Jeep!!. Thanks again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review and your kind words! Our entire team prides itself on providing our customers with a hassle-free purchasing process, and I am thrilled David and Izzy were able to help you into your new Jeep! We hope to see you again in the future! Thanks again for your continued business with Huffines! Sincerely, Steve Baine General Manager