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Bob Tomes Ford

(2,506 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Another amazing experience at Bob Tomes Ford!

Another amazing experience at Bob Tomes Ford! Just picked up my second Raptor from them — this time a 2025, and I’m absolutely loving it! From the second I walked in, they made everything easy and stress-free. The whole team made me feel like family, and that’s exactly why I came back. Whether it’s sales, parts, or service — they always take care of me. Special shoutout to Zach, Taylor, TJ, Devon, and Robert — you guys rock! Thanks for going above and beyond every single time. See y’all again when it’s time for Raptor #3!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

mkozda, thank you for sharing 5-stars! We're happy to hear our team provided another amazing experience and always goes above and beyond! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again, and congratulations on your Raptor!

I am very happy with the service I received at your

I am very happy with the service I received at your dealership. Everything was transparent. The sale associates were extremely helpful and made the buying process so easy. I would surely recommend your dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

pgraham2001, thank you for sharing 5-stars! We're glad to hear our team is transparent and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

They were very helpful with the fact I had two SUV’s to

They were very helpful with the fact I had two SUV’s to trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

donwilson2599, thank you for sharing 5-stars and noting our team was helpful! We appreciate your kind rating. Let us know when we may serve you additionally. Thanks again!

The staff was really helpful and informative.

The staff was really helpful and informative. They were great at helping me get into a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

shrum, thank you for sharing 5-stars! We're glad to hear our team is helpful and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very kind and helpful.

Very kind and helpful. Very straight-forward and up-front. We had a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

SYLVIAANNWEIR, thank you for sharing 5-stars! We're happy to hear our team is kind and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

The customer service was fantastic and very friendly.

The customer service was fantastic and very friendly. Got everything I asked for in what I was looking for in my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

MDWOMACK32, thank you for sharing 5-stars! We're pleased to hear our team is fantastic and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Took forever but overall a good experience.

Took forever but overall a good experience. Would do business here again. Three more words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

justin, thank you for sharing 5-stars! We're glad to hear our team provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

The sales people to the finance manager were very

The sales people to the finance manager were very friendly and helpful throughout the whole buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

david, thank you for sharing 5-stars! We're happy to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

This was such a good experience!

This was such a good experience! I felt very respected and I felt like Bob Tomes Ford genuinely wanted my business. I really appreciated being able to negotiate over text. Derrick was fantastic in his responsiveness. I have a friend looking for a Ford and I am going to send Derrick and Jamael's info her way. They were wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ruthiecole27, thank you for sharing 5-stars! We're pleased to hear Derrick, Jamael and the rest of our team are wonderful to work with and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Great customer service!

Great customer service!!! Lance and T J was excellent. Was treated with kindness and respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

tommyhopson, thank you for sharing 5-stars! We're happy to hear Lance and T J are excellent and treated you with kindness and respect! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!