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Bob Tomes Ford

(2,502 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Had a great experience buying my new truck.

Had a great experience buying my new truck. Zach was great in finding me a truck that was what I was looking for and fit within our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ffwallace7, thank you for sharing 5-stars! We're glad to hear Zach provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

My first new car purchase at Bob Tomes was a very good

My first new car purchase at Bob Tomes was a very good experience. They didn't play any games, were respectful, polite, and patient with me. I would buy at Bob Tomes again in the future. I can see why they are so busy, the sales representative and finance manager were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

GATESMAN13, thank you for sharing 5-stars! We're glad to hear our team is respectful, polite, patient and provided a very good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Easy, fast, and very professional.

Easy, fast, and very professional. It was a very good experience at your dealership. Mo was great and easy to work with. Thank you, Roy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

royparamedic, thank you for sharing 5-stars! We're pleased to hear our team is fast and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

This dealership made the process very easy for me and

This dealership made the process very easy for me and worked with me through everything. Special thanks to Casandra for going above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Buri Buri, thank you for sharing 5-stars! We're glad to hear Casandra went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

The car buying process was smooth and enjoyable.

The car buying process was smooth and enjoyable. The people at were friendly and flexible with my schedule. Would definitely recommend and come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lJort, thank you for sharing 5-stars! We're pleased to hear our team provided a smooth and enjoyable experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

All atound, great team.

All atound, great team. Our salesman, Zach was attentive and caring. He brought in sales manager, Travis at the right time to make the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

alex75070, thank you for sharing 5-stars! We're happy to hear Zach and Travis are great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Bought my Shelby GT350 from this dealership over four

Bought my Shelby GT350 from this dealership over four years ago and have continued to have a great service experience every time I bring my vehicle here for service. My service advisor Luke did a great job with my service from the initial greeting and keeping me informed all throughout. Will continue to use myself and refer Bob Tomes Ford to all my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

genesis_1086, thank you for sharing 5-stars and noting Luke has done a great job serving you over the last few years. Thank you for shopping and servicing with us! We appreciate your praise. Let us know when we may serve you next. Thanks again!

Had another great experience at Bob Tomes Ford!

Had another great experience at Bob Tomes Ford! Very easy to work with, truly a family dealership. Always 5 star experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

dixon.brett, thank you for sharing 5-stars and noting a great experience with us in sales again! We appreciate your business and your praise. Let us know when we may serve you next. Thanks again!

From start to finish everything went smooth quick and got

From start to finish everything went smooth quick and got the price I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

mike.thorpe, thank you for sharing 5-stars and noting a smooth and quick experience with us! We appreciate your praise. Let us know when we may serve you next. Thanks again!

The personnel at Bob Tom Ford in McKinney we’re very

The personnel at Bob Tom Ford in McKinney we’re very friendly inviting and attentive. My experience purchasing a vehicle. There was absolutely wonderful. I would recommend this to all my friends and family. Great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ortiz, thank you for sharing 5-stars! We're happy to hear our team is friendly, inviting and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!