Reviews
We had an excellent experience buying our daughter her
We had an excellent experience buying our daughter her first car. The process was simple and no hassle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ashleywashedu, thank you for sharing 5-stars and noting you had a great experience working with us to purchase a vehicle for your daughter. Thank you for the opportunity to serve you and earn your business. Enjoy the new car and let us know when we may serve you next. Thanks again!
I have bought multiple trucks from Bob Tomes.
I have bought multiple trucks from Bob Tomes. They always take care of their customers with a great experience in buying a truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JCWEISS28, thank you for sharing 5-stars and noting you've had great experiences shopping with us! We appreciate the opportunity to serve you and earn your business. Enjoy the new car and let us know when we may serve you next. Thanks again!
Great I had a good axperince wasn't there for 6 hours I
Great I had a good axperince wasn't there for 6 hours I had a good experience we negotiated by phone and I went in and finished the purchase in less than 2 hrs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TERA.EDGAR, thank you for sharing 5-stars and noting your time with us in sales. We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
Upfront pricing, no pressure sales tactic, no gimmicks,
Upfront pricing, no pressure sales tactic, no gimmicks, just clear communication across the whole process. Very personal and knows the products well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CHEF0, thank you for sharing 5-stars and noting you've had great experiences with us in sales! We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
Jamael our salesman was very professional highly
Jamael our salesman was very professional highly recommend him. He had our 2025 Ford bronco sport washed and ready.. financing was amazing. All paperwork was ready for us in and out in an hour. Thank you to all .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
byronwilbanks, thank you for sharing 5-stars and noting your time with Jamael. Congrats on the Bronco! We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
Jamael our salesman was very professional highly
Jamael our salesman was very professional highly recommend him . Our 2025 for bronco was washed and ready for us. Financing was done as well.. thanks to all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
byronwilbanks, thank you for sharing 5-stars and noting your time with Jamael. Congrats on the Bronco! We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
I worked with Jeff and Cassandra and everyone was helpful
I worked with Jeff and Cassandra and everyone was helpful and kind Fantastic Happy thoughtful
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
wahhabsarah1825, thank you for sharing 5-stars and noting you've had great experiences shopping with Jeff and Cassandra! We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
Efficient and professional.
Efficient and professional. Enjoyed the open lines of communication and willingness to get a fair deal done.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LTMATTHEWS16, thank you for sharing 5-stars and noting your time with Taylor in sales. We love hearing everything was efficient and professional. We appreciate the opportunity to earn your business. Let us know when we may serve you next. Thanks again!
I have been buying cars and trucks from Bob Times group
I have been buying cars and trucks from Bob Times group for 10 years and love the service, pricing, selection, and people.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
walter, thank you for sharing 5-stars! We're glad to hear our team has earned your continued business and continues to provide good service, pricing, and selection! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Buyer beware, especially if you’re female and blonde.
Buyer beware, especially if you’re female and blonde. I feel so stupid! I bought a 2023 Nissan Frontier truck, thinking Nissans are great vehicles and it’s only 2 years old, it should be great. This truck has gear shift issues and the tires are way out of alignment. Just praying that there are no other problems. When I took it for a test drive it was good. Didn’t seem to have any issues. I was so wrong. Then don’t even get me started on the finance department. He stuck me with every extra and what started out as $28,000 ended up I now owe $35,000. I’m a 60 year old, widowed, cancer survivor who didn’t survive Bob Tomes Ford. Do your research or bring a man that knows what he’s doing. Don’t get screwed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
tmdelong, we're really sorry to hear how you’re feeling about your experience. We understand your salesperson has since connected with you to better understand your concerns, and we’re standing by to inspect the vehicle and take care of any needed repairs to give you peace of mind. Our Pre-Owned Director, Daniel Benitez, has followed up with a few voicemails—not only to speak with you directly, but also to help get you scheduled for those repairs at a time that works best for you. We truly appreciate your feedback and hope to reconnect. Please feel free to reach out to Daniel at (214) 544-5043 or dbenitez@tomesautogroup.com at your convenience. Take care, and we hope to hear from you soon.