Skip to main content

Bob Tomes Ford

(2,498 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The experience at Bob Tomes Ford was great.

The experience at Bob Tomes Ford was great. Our salesman KP was very helpful and we loved the non pressure approach. He did everything he could to find the hat we were looking for in our budget. Would highly recommend him to anyone looking to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

leanmartineau, thank you for sharing 5-stars! We're glad to hear KP is helpful and provided a pressure-free experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Incredible customer service.

Incredible customer service. Thank you for being the industry benchmark in exemplary client experience. Me and my family appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TALHAA38, thank you for sharing 5-stars! We're pleased to hear our team provides incredible customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I’ve been to this dealership many times for service the

I’ve been to this dealership many times for service the past 6 years,this is the first time buying a vehicle and it went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

GREATSCOTTG, thank you for sharing 5-stars! We're happy to hear our team provided a smooth experience and has earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

I had a great experience shopping for a new truck,

I had a great experience shopping for a new truck, Benjamin, Enoc and TJ really went above and beyond to make my purchase a reality, thanks so much for the help and I’ll be definitely recommending people I know about buying from You Guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

jesusbama22, thank you for sharing 5-stars! We're happy to hear Benjamin, Enoc and TJ provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Good communication from the sales person and the manager.

Good communication from the sales person and the manager. Honesty and he gave me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

javiercamposguerra56, thank you for sharing 5-stars! We're glad to hear our team is communicative and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

There was a mistake with my ordered truck.

There was a mistake with my ordered truck. But the team worked well with me, found me another one (which I think I like better than my order now), and gave me a great deal! Their communication with me had been excellent, and they were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

krosenb22, thank you for sharing 5-stars! We're glad to hear our team is communicative and provided an excellent experience despite the initial mistake with your truck! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Bob Tomes Ford Dealership is a great place to buy used or

Bob Tomes Ford Dealership is a great place to buy used or new cars. Customer service is excellent and everyone was friendly and polite. I’m so pleased and grateful, blessed to come here to buy a car. Thank You 🙏 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ygutierrez2565, thank you for sharing 5-stars! We're pleased to hear our team is friendly, polite and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Friendly, helpful, and knowledgeable.

Friendly, helpful, and knowledgeable. Great experience Everyone we worked with made the purchase of a vehicle go smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

CHRISCOTHRANFULLER, thank you for sharing 5-stars! We're glad to hear our team is friendly, helpful and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Perfect Sales man for the Job Cole Suchka was persistent

Perfect Sales man for the Job Cole Suchka was persistent and got the job done, s/o to Aaron in finance aswell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JHUDGENS1990, thank you for sharing 5-stars! We're glad to hear Cole and Aaron provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Working with Nathan I was able to trade in my old 2013

Working with Nathan I was able to trade in my old 2013 F150 for a new to me 2021 F150 XLT FX4. The salesmen and financial departments were both great, though with the add-ons the price was what was shown on the internet at the time of negotiation. With some help from Nathan and Daniel we were able to come to an agreement for the purchase. I look forward with doing business in the future with Bob Tomes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ken, thank you for sharing 5-stars! We're glad to hear Nathan, Daniel and the rest of our team provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!