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Bob Tomes Ford

(2,495 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Keegan and Chase in finance were wonderful!

Keegan and Chase in finance were wonderful! They made the process more exciting and simple and less exhausting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

EZEKIEL315, thank you for sharing 5-stars! We're happy to hear Keegan and Chase are wonderful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Blake Slawson and Hector Lopez did a great job correcting

Blake Slawson and Hector Lopez did a great job correcting the gas Maverick for a hybrid Maverick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gene, thank you for sharing 5-stars and noting Blake and Hector were great to work with! We appreciate your endorsement noting their effort to make the situation right. We look forward to serving you additionally in the future. Thanks again!

Had a great experience!

Had a great experience! Everyone was courteous and professional. My salesman, James, went the distance and helped me feel secure in the deal. I look forward to more business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

matt, thank you for sharing 5-stars! We're glad to hear James and the rest of our team are courteous and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

I knew the vehicle I wanted, Jenn was available when I

I knew the vehicle I wanted, Jenn was available when I walked in and worked everything out. It was pretty smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

bonniebeans, thank you for sharing 5-stars! We're happy to hear Jenn provided a smooth experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Lance did a great job explaining the Ford Explorer to us.

Lance did a great job explaining the Ford Explorer to us. No pressure and we got a great vehicle. All very smooth process. We will buy from Times Ford again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

jefftommerup, thank you for sharing 5-stars and noting Lance did a great job explaining the Explorer! We appreciate your endorsement of a no pressure experience and we look forward to serving you additionally in the future. Thanks again!

We came looking for a truck for my husband and wound up

We came looking for a truck for my husband and wound up purchasing 3 vehicles in a week! Great prices and salesmanship!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

mpage6871, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Incredible support and wonderful staff!

Incredible support and wonderful staff! Everyone made the process seamless and effortless! The staff was so hands on and got me the truck and deal I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

zechariahhliszewski, thank you for sharing 5-stars! We're happy to hear our team is incredible and provided a seamless and effortless experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Salesman and finance guy were very good.

Salesman and finance guy were very good. Took very good care of us thru the purchase of our truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

stephenscattle, thank you for sharing 5-stars! We're pleased to hear our team is very good! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Estoy muy agradecido por el buen servicio de las personas

Estoy muy agradecido por el buen servicio de las personas que me atendieron son muy buenos vendedores

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

RAYMUNDOPAD 84, thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Cole was great to work with.

Cole was great to work with. Got in and out fast on my new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KMCALLAWAY91, thank you for sharing 5-stars and noting Cole was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!