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Bob Tomes Ford

(2,498 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Bob Times was able to completely fill our needs.

Bob Times was able to completely fill our needs. We were not looking into buying the car we purchased until later on, but luckily we were able to make our dreams come true due to the amazing staff and customer service! Mo was awesome and went out of his way to fit our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hannah, thank you for sharing 5-star praise and noting our team was great to work with. We appreciate your endorsement of Mo in particular. Let us know when we may serve you additionally. Thanks again!

I been having a great experience with the guys who’s been

I been having a great experience with the guys who’s been helping me out there I’m glad to find a nice persons.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

FELIPEJP1987, thank you for sharing 5-stars! We're happy to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I had a special request due to the nature of my career

I had a special request due to the nature of my career regarding my license and registration. Taylor, the sales manager and accounting were amazing!! They jumped right on my ask and I didn’t have to follow up once. They did exactly as they said and also were very quick to react! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

fifthomen, thank you for sharing 5-stars and noting Taylor was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Markell was great!

Markell was great! New car mrg Taylor did what it took to get a car deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

wrussellbull, thank you for sharing 5-stars and noting Markell was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Dhair traded for this car and called me because he knew

Dhair traded for this car and called me because he knew exactly what I was looking for! Made me a great deal and special thanks to Daniel Benitez for getting me approved on my first loan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

mdetomas, thank you for sharing 5-stars and noting Dhair and Daniel were great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very friendly, professional and knowledgeable about the

Very friendly, professional and knowledgeable about the Truck. Estavan is one of best salesman I have worked with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ggraden122, thank you for sharing 5-stars! We're glad to hear Estevan and the rest of our team are professional, friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Great service.

Great service. Helped us find the right vehicle and then guided us through the process. Friendly and low pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

DJMDALTX, thank you for sharing 5-stars and noting great service with Markell! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

My own experience in purchasing my vehicle was fantastic.

My own experience in purchasing my vehicle was fantastic. From my initial contact expressing an interest, through the selection process and completing the documentation was an extremely smooth process. Each and everyone that dealt with me did so in a friendly manner and displayed great professionalism. They all were great Customer service Ambassadors for Bob Tome Ford. I would highly recommend Bob Tomes Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gerry, thank you for sharing 5-stars and noting your shopping experience with Stefan and Angel was excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Blake was amazing and handle everything like a true

Blake was amazing and handle everything like a true professional and made the whole process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Banditoben, thank you for sharing 5-stars and noting Blake was amazing to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Lance was a very helpful and accommodating salesman.

Lance was a very helpful and accommodating salesman. We will be back when we’re ready to upgrade our other vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

adamhardesty, thank you for sharing 5-stars and noting Lance was helpful and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!