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Toyota of Richardson

(3,005 reviews)
Visit Toyota of Richardson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2020 consumer dealer award
New (972) 347-4506 (972) 347-4506
Used (972) 347-0494 (972) 347-0494
Service (877) 438-9875 (877) 438-9875

Reviews

(3,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Richardson from DealerRater.

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JP helped me to get in to my dream car, I highly

JP helped me to get in to my dream car, I highly recommend his service. he was very patient and understanding. Very happy!!! Thanks a lot JP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Andy. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

Jon was awesome her answered every question I had

Jon was awesome her answered every question I had perfectly. Made me feel welcome and was the highlight of the dealership. If you want a salesman who actually cares ask for Jon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

Very responsive, to the point, and relational.

Very responsive, to the point, and relational. Even if one staff member was busy, they were quick to find someone else to help us. One of the best Toyota inventories in DFW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear our team was able to help, Eric. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

Toyota of Richardson was very professional and courteous.

Toyota of Richardson was very professional and courteous. They gave me a good deal on my trade-in and sweet me up with a nice new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Drew. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

My wife loves the surprise of the CHR!

My wife loves the surprise of the CHR! Jon helped me find the perfect car. You are the man JP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Toyota of Richardson is a great dealership and super

Toyota of Richardson is a great dealership and super friendly. Jon Patterson is the best, not pushy at all and got me in and out fast with a car I love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Jon Patterson was so helpful and my experience was very

Jon Patterson was so helpful and my experience was very easy going and stress free. I would recommend JP to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They had Amazing attentiveness to customer needs.

They had Amazing attentiveness to customer needs. I felt Heard Abby well taken care off Through out the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jon was super helpful, not too pushy, knowledgeable and

Jon was super helpful, not too pushy, knowledgeable and friendly. We really appreciated his patience as we were dealing with an insurance settlement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience at Toyota Richardson working

I had a great experience at Toyota Richardson working with Jon Patterson and the finance team. I felt they truly cared about the safety of my family and understood the importance of staying within my budget. It’s hard to find good people to trust when looking for a new or used vehicle but I felt that Jon’s honesty and professionalism was unmatched! I won’t buy from anywhere else moving forward. Thanks Toyota of Richardson for setting the bar so high and working hard to make my car buying experience so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.