Reviews
Ouss Mahmoud his such a great sales man i would recommend...
Ouss Mahmoud his such a great sales man i would recommend him out to everyone interested in a vehicle great personality with perfect manners towards his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager
Amine did an amazing job helping me and my family to...
Amine did an amazing job helping me and my family to understand what the numbers meant, what car was best for me, and he was very approachable! We live almost 6 hours away from this location, and we will definitely make the trip again next time we need a car to have Amine help us purchase a car! Amazing job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Excellent Experience
Salesman EXCELLENT!! I felt pressured by the finance officer. Also, I am not a negotiator, which is my fault, but reflecting back I think the dealership could have given me a better deal. That would have made my experience perfect. I have a bit of disappointment about that. Usually sales people know if they have a good negotiator or not. It would have been nice to have them give a bit. Ultimately, I agreed and signed off. Blair Overturf
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Blair. We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager
Brian Johnson was very friendly and easy to work with. We...
Brian Johnson was very friendly and easy to work with. We came in with a number in mind and he got it for us. We had a great experience all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
I have been to several dealerships and left dissatisfied....
I have been to several dealerships and left dissatisfied. Finally got a salesman that went above and beyond to help us make this happen. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager
Our Sales Rep WaLly M. at Toyota of Richardson made...
Our Sales Rep WaLly M. at Toyota of Richardson made finding our new vehicle easy and enjoyable. I appreciate the high quality of service. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Luis was very friendly and eager to help find us exactly...
Luis was very friendly and eager to help find us exactly what we were looking for. We were looking at 2 separate trim packages, and he took the time to line up the two vehicles for a side by side comparison and look at each little detail. If we asked him a question and he didn’t know, he didn’t make up something. He took the time to find out. Just overall very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Increíble la atención de Luis, busca ayudarte a...
Increíble la atención de Luis, busca ayudarte a conseguirte el precio y el carro que tú necesitas, en verdad entiende a la comunidad latina y busca, conseguir el carro para tus necesidades, yo pensé no podría conseguir el financiamiento pero Luis y Toyota de Richardson me ayudaron y pude conseguir un buen financiamiento con un gran interés. Seguro volveré a comprar mi siguiente carro con Luis y Toyota de Richardson. Incredible customer service, for the purchase of my next car I will surely return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Ryan Boyd sold me a car and I couldn't have asked for a...
Ryan Boyd sold me a car and I couldn't have asked for a better service on getting me the right deal and making sure I got what I wanted. I would highly recommend his services and would definitely go back for my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
Lonnie Anderson is the best salesman that I have ever...
Lonnie Anderson is the best salesman that I have ever had. Lonnie is very knowledgeable about this business. Lonnie takes his time and make sure I am comfortable in making the best decision for me and my family in my choice of vehicle. I will visit Toyota of Richardson again. Thank you for Great Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager
