Reviews
Lee was very professional, respectful, polite, understanding
Excellent interpersonal skills , friendly, professional, informative, polite understanding and respectful . He knew exactly what my car needed and advised me accordingly. He supervised the service in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Professional quality service
As always quality service by a professional staff. Service department was slammed on a Saturday. A great team of employees made it all run smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Great overall experience buying our new truck.
We had a great experience with our sales person. He was very patient with us and worked hard to get us a good deal on our brand new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Very happy customer!
From the time I arrived to the time I left the Toyota service department, I received great customer care. I appreciated how my advisor, Richard Dover and the other staff members work very well together as a team! I will continue to purchase Toyota vehicles in the future because of the great customer care shown to me for the past 30 years. Toyota makes the best dependable vehicles! I am proud to be a part of the Toyota family! Thanks TOYOTA!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Efficient and fast
The service was pretty good and the team went above and beyond to discover an issue on the car and get fixed properly. The solutions given were satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Best dealer I have ever been to
My time at Toyota of Richardson was so quick and easy. No problem getting what I wanted for my trade, actual time spent from arriving at the dealership and driving off with my new car was way less than I ever experienced. And I got exactly what I wanted and more!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Very easy transaction. Everyone was professional.
Sales person was prompt in finding what I wanted. Financing decisions were made quickly and nobody was pushy. Very easy transaction. I did not feel my time was wasted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Rapidez y Eficiencia
Fui informada muy de todo y me explico las opciones que podía hacer y así decidir qué servicios hacerle a mi carro gracias También me ofrecieron llevarme a mi casa me gusta mucho que me puedo Tomar un cafecito y una dona
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Fast and easy service
I came in knowing the car I wanted and needing to get in and out quickly. Hector Santiago made the process super easy (and fun when he showed me all the features of my Prius prime during the test drive) and streamlined everything. Would reccomend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Amazing people! Beautiful happy smiles all round
I would definitely recommend this guyz to anybody! I didn’t have a great experience first time but I gave them benefit of doubt and went back since they are close to my work! They exceeded my expectation by far! Scott Micheal and Richard Dover are awesome! They totally deserve a star! Keep it up guyz
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
