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Automotive Imports

(151 reviews)
Visit Automotive Imports
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
(720) 545-9595 (720) 545-9595

Reviews

(151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automotive Imports from DealerRater.

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If I could give zero stars I would!

I found a car we were interested in at Automotive Imports. My daughter was looking to make her first adult purchase. I called and talked to Tony one of the sales people about the car. I set up an appointment to come in. Tony assured me he would have the car cleaned up and ready for me. A couple hours later the sales manager left me a message that a car that I had not even called about had been sold. I assumed they had gotten me mixed up with someone else. I called Tony to confirm my appointment and he confirmed that the car had been sold and gave me all kinds of excuses. I guess you are not valuable as a customer unless you are buying a high end automobile. These people don't even care enough to know what you want, much less to help you get it. If i was looking to give my daughter a car buying lesson, I was successful: beware of shady dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

While I am sorry that the vehicle you inquired about I am not sorry about the service that was offered. Although he mixed the vehicles up the sales manager called you and let you know the vehicle was sold before you came in, I think that is commendable in any sales position. The cost of the vehicle does not dictate the service we provide to our customers. Should dealer rater change their policy to allow 0's I will certainly make you aware so you are able to revise your review.

Consumer response

Update: a few hours later we drove away in the perfect vehicle from a RESPECTABLE DEALER - Brighton Ford. Thanks Automotive Imports for your terrible service!

Easiest car purchase of my life

Cameron and Nick helped me out with my 'new to me' 2003 4runner today. Both of them were very friendly and got me a great deal with the best possible finance rate as well. What's more, I was in and out in an hour and change, which I really appreciated at the beginning of a busy week. So far I love the car and I would certainly send any of my friends and family to these guys for their next car! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to work with dealership

We recently bought an Audi Q5 from this dealership. We live out of state and Danny did all he could to help us. We got a beautiful car at a great price. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great and easy dealership to work with!

We worked with Danny for an Audi Q5. We live out of state and Danny did all he could to help us out, including taking the car to another dealer for a pre-purchase inspection. The whole group at AI was friendly and their facility was awesome. We spent a few minutes ogling the DeLorean in the back. Thanks for the great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Why not at least visit Automotive Imports?

My fiance and I went to Automotive Imports based on a referral from our friends who have purchased 3 cars from this dealership. I was skeptical as to how they could have such great, competitive prices for the quality of imports they sell. We weren't shopping for anything in particular but decided to test drive a 2014 BMW 328I X Drive. The car was great and had all the features we were looking for and at a great price too. The shop is clean and the cars are clean too. We dealt with both Dave, the owner and also with Taniessa in Sales. Both helped make our experience a pleasant and easy one. If you're in the market for a nice import vehicle, there's no reason to not check out Automotive Imports. Why not go and see what they have? Lots of nice imports to choose from and a great place to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review. We are lucky to have great customers such as yourself. If you need anything please feel free to reach out to us.

Set a price...received the most personal experience ever!

My daughter bought her 1st car here and I seriously believe that with the personal service and advise received....she'll be back in the years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Back up what they sell

This is my second car from AI. Aside from a good selection, The staff is easy to deal with, No Pressure. They found car I was looking for. The price was in the range that I was looking for with the options that were important. I highly recommend this independant car dealer to anyone looking for a top shelf slightly used import.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership!!!

Went in to view an advertised vehicle. It was better than I expected. Everyone was friendly. Tony my salesperson was very professional. I appreciated his no pressure sales attitude. I will be using them for my service needs and giving them a shot at my next car. Thanks, Rich

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place to shop for a car

We were interested in a late model, luxury crossover or SUV import. Automotive Imports had a great selection to chose from - Audi, Mercedes Benz, Lexus, BMW and more. Tony and other staff members helped us decide on our new BMW and spent a large amount of time explaining all of the features of the car and the included 3-month/3,000 miles warranty. We will recommend Automotive Imports to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A1 Service Tundra and Acura

Can’t say enough about the crew. Arnold, Joe and Nick were excellent to work with. I will be referring people their way. Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.