Reviews
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re sorry that your experience ended on a frustrating note, but we do want to clarify an important part of what occurred. A dealership cannot release a vehicle on a financed transaction until the required drafting/funding instructions have been received from the financial institution. At the time you needed to leave, we had not yet received those instructions from the bank. Releasing the vehicle without them would have gone against our dealership’s policies and procedures. We also want to be very clear that we did not hold your $10,000 hostage. When you decided not to move forward with the transaction, your deposit was returned to you. We understand that you spent a significant amount of time at the dealership and needed to get home, and we certainly understand why the delay was frustrating. However, our team could not release a vehicle before the necessary financing documentation was in place. That was not an attempt to pressure you into returning or completing the purchase; it was simply a requirement we had to follow. We’re disappointed that we were unable to complete the transaction and wish you the best in your vehicle search.
Didn’t hold my money hostage? You didn’t want to give it back and told me to come back the next day to get a check. Then after we left someone called 20 minutes later saying to come back to get the money. You most definitely held on to my money.
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We’re sorry that your experience ended on a frustrating note, but we do want to clarify an important part of what occurred. A dealership cannot release a vehicle on a financed transaction until the required drafting/funding instructions have been received from the financial institution. At the time you needed to leave, we had not yet received those instructions from the bank. Releasing the vehicle without them would have gone against our dealership’s policies and procedures. We also want to be very clear that we did not hold your $10,000 hostage. When you decided not to move forward with the transaction, your deposit was returned to you. We understand that you spent a significant amount of time at the dealership and needed to get home, and we certainly understand why the delay was frustrating. However, our team could not release a vehicle before the necessary financing documentation was in place. That was not an attempt to pressure you into returning or completing the purchase; it was simply a requirement we had to follow. We’re disappointed that we were unable to complete the transaction and wish you the best in your vehicle search.
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
I had an absolutely awful experience with this dealership and will never return. The sales team advertised one price online, but when it came time to sign the paperwork, thousands of dollars in mandatory "dealer add-ons" (like window tint and a vehicle tracking system) were forced into the contract. After arguing with them I finally got them to waive those charges. I spent all day there, they took $10000 cash of my hard earned money but when the bank couldn't get them the drafting instructions fast enough since I had to leave to get back home, they REFUSED to give me my $10000 back!!!! They are holding it hostage like it's gonna make me want to come back. Never again will I deal with this shady autogroup!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We’re sorry that your experience ended on a frustrating note, but we do want to clarify an important part of what occurred. A dealership cannot release a vehicle on a financed transaction until the required drafting/funding instructions have been received from the financial institution. At the time you needed to leave, we had not yet received those instructions from the bank. Releasing the vehicle without them would have gone against our dealership’s policies and procedures. We also want to be very clear that we did not hold your $10,000 hostage. When you decided not to move forward with the transaction, your deposit was returned to you. We understand that you spent a significant amount of time at the dealership and needed to get home, and we certainly understand why the delay was frustrating. However, our team could not release a vehicle before the necessary financing documentation was in place. That was not an attempt to pressure you into returning or completing the purchase; it was simply a requirement we had to follow. We’re disappointed that we were unable to complete the transaction and wish you the best in your vehicle search.
Guillermo was amazing and took amazing care of us today!! Juan Sales Manager was on top of it and made our day 100% better!! Thank you guys!!
Guillermo was amazing and took amazing care of us today!! Juan Sales Manager was on top of it and made our day 100% better!! Thank you guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the stellar review!
I have called multiple times over the last two days trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service.
I have called multiple times over the last two days trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I understand your frustration and I appreciate you sharing your feedback about your experience with our service department. We're committed to improving and would love to assist you further. Please feel free to reach out via text or call for any additional support you may need.
Terrible.!! Exhausted me with saying “we are the number 1 in the world!!” It’s actually from a 1980 review. They are pushy, arrogant, and shady. Do not tell them how much you want to spend because they will come back with “oh we met your number” while hiding how they got to your number I’ve been to every dealership within 50 miles of farmers branch Maybe the world likes them if you remove everyone 50 miles within Forman branch!! I am blessed to have purchased my new Chevy Colorado truck from Sam packs Chevrolet Carrollton.
Terrible.!! Exhausted me with saying “we are the number 1 in the world!!” It’s actually from a 1980 review. They are pushy, arrogant, and shady. Do not tell them how much you want to spend because they will come back with “oh we met your number” while hiding how they got to your number I’ve been to every dealership within 50 miles of farmers branch Maybe the world likes them if you remove everyone 50 miles within Forman branch!! I am blessed to have purchased my new Chevy Colorado truck from Sam packs Chevrolet Carrollton.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're sorry to hear you left with that impression. While we understand that every dealership experience is different, we strive to provide transparent pricing and treat every customer with respect throughout the buying process. We never want anyone to feel pressured or confused about how a deal is structured, and we're always happy to explain the numbers in detail. We're glad you found the right Colorado for your needs, and we appreciate you choosing a Chevrolet. We wish you many happy miles in your new truck.
Update: Almost 10 weeks now and still nothing from the worst dealership I have ever dealt with. Please everyone never do business with these people!!! Take your business anywhere but a Classic dealership. Update...Over 6 weeks now and nothing. Still no warranty paperwork from them or even an update on what is going on. Guess at this point I can just pray there is no issue with the transmission. All I can tell you is NEVER buy a car from any Classic owned dealership because I know I won't. Worst customer service I have ever dealt with. 2 weeks have passed and now just ignoring my emails. Classic is a shady place to do business with. Sean at Classic South will ignore emails after the sell and I guess turns out to be your typical used car salesman. I will never buy another car from a Classic dealership and I don't recommend anyone ever does. Sad sad place of business!!! Hopefully all is good for my kids first car seeing how I can't get the transmission warranty paperwork that I was told would be getting emailed to me.
Update: Almost 10 weeks now and still nothing from the worst dealership I have ever dealt with. Please everyone never do business with these people!!! Take your business anywhere but a Classic dealership. Update...Over 6 weeks now and nothing. Still no warranty paperwork from them or even an update on what is going on. Guess at this point I can just pray there is no issue with the transmission. All I can tell you is NEVER buy a car from any Classic owned dealership because I know I won't. Worst customer service I have ever dealt with. 2 weeks have passed and now just ignoring my emails. Classic is a shady place to do business with. Sean at Classic South will ignore emails after the sell and I guess turns out to be your typical used car salesman. I will never buy another car from a Classic dealership and I don't recommend anyone ever does. Sad sad place of business!!! Hopefully all is good for my kids first car seeing how I can't get the transmission warranty paperwork that I was told would be getting emailed to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for connecting with me today, Sam. Glad we are getting this handled. - CJ Ramza
I first contacted Classic Chevrolet about a Corvette in December 2025. Steve Anthony, one of the Sales Managers, spent a lot of time texting, emailing, and talking with me about the car of interest. He is kind, thorough, and easy to deal with. Weeks later, on February 26, 2026, after a long drive from Mississippi, I met Sean Campbell, the salesman who worked with me on the purchase. Sean is a young, compassionate guy who listens and responds with a caring attitude. Without reservation, I highly recommend Classic Chevrolet and these staff members (everyone at the Euless location) who are attentive, polite, and engaging. When I flew into Dallas the following week to drive my Corvette home, Sean picked me up at the airport, had my car ready to go, and sent me on my way with a smile. Kuddos to Classic!
I first contacted Classic Chevrolet about a Corvette in December 2025. Steve Anthony, one of the Sales Managers, spent a lot of time texting, emailing, and talking with me about the car of interest. He is kind, thorough, and easy to deal with. Weeks later, on February 26, 2026, after a long drive from Mississippi, I met Sean Campbell, the salesman who worked with me on the purchase. Sean is a young, compassionate guy who listens and responds with a caring attitude. Without reservation, I highly recommend Classic Chevrolet and these staff members (everyone at the Euless location) who are attentive, polite, and engaging. When I flew into Dallas the following week to drive my Corvette home, Sean picked me up at the airport, had my car ready to go, and sent me on my way with a smile. Kuddos to Classic!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your experience! We truly appreciate you making the trip from Mississippi to purchase your Corvette from us. We're thrilled to hear that both Steve and Sean made such a positive impression. Steve's dedication before your visit and Sean's commitment to making the delivery experience seamless—even picking you up from the airport—are exactly the level of service we strive to provide. Congratulations on your new Corvette! We hope every mile home was as memorable as the buying experience. Thank you for trusting Classic Chevrolet, and welcome to the Classic family!
My husband and I put off looking for a new car for a very long time. We finally decided we would replace the car that we currently had with a newer model. We ended up with a 2024 Chrysler Town & Country that looks and drives brand new. Our salesman was Guillermo Villanueva and the manager was Juan Tapia. They didn’t pressure us. It was the easiest big purchase buy that we have ever made. These guys are 100% professional and 100% pleasant. We will definitely work with them again on our next car buy. Big thanks to Guillermo, Juan, and the folks at Classic Chevrolet in Grapevine! C & M Wilk
My husband and I put off looking for a new car for a very long time. We finally decided we would replace the car that we currently had with a newer model. We ended up with a 2024 Chrysler Town & Country that looks and drives brand new. Our salesman was Guillermo Villanueva and the manager was Juan Tapia. They didn’t pressure us. It was the easiest big purchase buy that we have ever made. These guys are 100% professional and 100% pleasant. We will definitely work with them again on our next car buy. Big thanks to Guillermo, Juan, and the folks at Classic Chevrolet in Grapevine! C & M Wilk
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Full version (Google/Yelp/Dealer review): I purchased my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that my Service Advisor, Vanessa, and Service Manager, Joe, went above and beyond to make sure I was taken care of and that the issue was fully resolved. I’ve completed all of my services through Classic Chevrolet, and they made sure—right through the holidays—that my vehicle was repaired quickly and correctly. The turnaround time was impressive, and their attention to customer needs and satisfaction was clearly a top priority. I’ve been a lifelong Chevrolet customer, and this experience reinforced my trust and satisfaction with both Classic Chevrolet and the Chevrolet brand
Full version (Google/Yelp/Dealer review): I purchased my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that my Service Advisor, Vanessa, and Service Manager, Joe, went above and beyond to make sure I was taken care of and that the issue was fully resolved. I’ve completed all of my services through Classic Chevrolet, and they made sure—right through the holidays—that my vehicle was repaired quickly and correctly. The turnaround time was impressive, and their attention to customer needs and satisfaction was clearly a top priority. I’ve been a lifelong Chevrolet customer, and this experience reinforced my trust and satisfaction with both Classic Chevrolet and the Chevrolet brand
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair