Classic Chevrolet

I have called multiple times over the last two days trying to speak with the sales manager, but no one has returned my calls. Poor communication and disappointing customer service.

Terrible.!! Exhausted me with saying “we are the number 1 in the world!!” It’s actually from a 1980 review. They are pushy, arrogant, and shady. Do not tell them how much you want to spend because they will come back with “oh we met your number” while hiding how they got to your number I’ve been to every dealership within 50 miles of farmers branch Maybe the world likes them if you remove everyone 50 miles within Forman branch!! I am blessed to have purchased my new Chevy Colorado truck from Sam packs Chevrolet Carrollton.

Update: Almost 10 weeks now and still nothing from the worst dealership I have ever dealt with. Please everyone never do business with these people!!! Take your business anywhere but a Classic dealership. Update...Over 6 weeks now and nothing. Still no warranty paperwork from them or even an update on what is going on. Guess at this point I can just pray there is no issue with the transmission. All I can tell you is NEVER buy a car from any Classic owned dealership because I know I won't. Worst customer service I have ever dealt with. 2 weeks have passed and now just ignoring my emails. Classic is a shady place to do business with. Sean at Classic South will ignore emails after the sell and I guess turns out to be your typical used car salesman. I will never buy another car from a Classic dealership and I don't recommend anyone ever does. Sad sad place of business!!! Hopefully all is good for my kids first car seeing how I can't get the transmission warranty paperwork that I was told would be getting emailed to me.

I first contacted Classic Chevrolet about a Corvette in December 2025. Steve Anthony, one of the Sales Managers, spent a lot of time texting, emailing, and talking with me about the car of interest. He is kind, thorough, and easy to deal with. Weeks later, on February 26, 2026, after a long drive from Mississippi, I met Sean Campbell, the salesman who worked with me on the purchase. Sean is a young, compassionate guy who listens and responds with a caring attitude. Without reservation, I highly recommend Classic Chevrolet and these staff members (everyone at the Euless location) who are attentive, polite, and engaging. When I flew into Dallas the following week to drive my Corvette home, Sean picked me up at the airport, had my car ready to go, and sent me on my way with a smile. Kuddos to Classic!

My husband and I put off looking for a new car for a very long time. We finally decided we would replace the car that we currently had with a newer model. We ended up with a 2024 Chrysler Town & Country that looks and drives brand new. Our salesman was Guillermo Villanueva and the manager was Juan Tapia. They didn’t pressure us. It was the easiest big purchase buy that we have ever made. These guys are 100% professional and 100% pleasant. We will definitely work with them again on our next car buy. Big thanks to Guillermo, Juan, and the folks at Classic Chevrolet in Grapevine! C & M Wilk

Full version (Google/Yelp/Dealer review): I purchased my 2024 Chevrolet from Classic Chevrolet two years ago, and I recently experienced a transmission line issue with my truck. I can honestly say that my Service Advisor, Vanessa, and Service Manager, Joe, went above and beyond to make sure I was taken care of and that the issue was fully resolved. I’ve completed all of my services through Classic Chevrolet, and they made sure—right through the holidays—that my vehicle was repaired quickly and correctly. The turnaround time was impressive, and their attention to customer needs and satisfaction was clearly a top priority. I’ve been a lifelong Chevrolet customer, and this experience reinforced my trust and satisfaction with both Classic Chevrolet and the Chevrolet brand

Was in the market for a new practical vehicle as I lease a new Audi Electric. Wanted something I could jump in and drive, and moving to Texas it was only right I got my first truck. Young Kid Amir showed me two trucks and after two days and giving him a hard time we settled on a 2024 Silverado at a price we could both live with. If you are in the market for a vehicle hit up Amir at Classic Chevy he will take care of you

If I could give no stars, I would. BE AWARE of Raymond Arrendondo! I submitted an inquiry for a vehicle. He immediately contacted me back. Said he was at home because he was sick, but that he’d call me first thing the next day when he got back to work. Which he did. Sent me additional information on the vehicle. The next day, he told me the vehicle had just gotten to the lot and had to go through service. I told him that I truly wanted this vehicle. However, I did have three other vehicles lined up, so I wanted to be sure this was mine, as this was going to be a cash deal. He assured me the vehicle was mine, went on this tangent about how honest he is, and that he had been at the lot for 15 years. He told me he would keep in contact with me. He called, he texted, and I even told him I would go ahead and book my ticket. He advised me not to purchase my ticket, as he didn't want anything to go wrong during the service. Fast forward to the vehicle being sold. The same vehicle, he said, was mine. The same vehicle he asked me to wait for. The same vehicle that he said I can pick up as soon as it comes out of service. The same vehicle I missed out on three other deals for! This man sold the vehicle from under me. I let three other deals go, ALL because he said the vehicle was mine. I've waited for NOTHING! THIS IS RIDICULOUS AND UNPROFESSIONAL! He bragged about how honest and customer service WAS a PRIORITY! This is TOTALLY NOT OKAY! The vehicle I waited on had been in constant communication with the seller. I had been constantly checking on this vehicle. I get an alert that it has been sold. I called him, and he’s doing all this talking about how great his weekend is and that he was going to check to see how much longer it would be in-service. Since I received the alert, I told him and asked him to check. Although I KNOW HE KNEW, he says Well, something is going on with our system, I’m going to check and call you about 11:00 a.m., so you can be on your way. HE KNEW HE WAS LYING, JUST LIKE I KNEW HE WAS LYING. I hung up and called the lot, and they confirmed it was sold. HE WAS DISHONEST AND I AM THE ONE WHO HAS TO DEAL WITH THE RAMIFICATIONS OF HIS LIES!

Very easy to get appointment. My Service Advisor was great, kept advised to my vehicle. When I picked up my vehicle it was washed and clean. They did a great job for me. This is a great dealership and I would higly reccommend this dealership.

Jason Troutman and Reddy S were outstanding. They were very professional and answered all my questions. They were able to get me all the incentives on my 2026 Chevy Blazer. Kudos to Jason, Reddy and the CarPro.