Grapevine Ford Lincoln

It was an awesome car buying experience. My salesman Michael was the best. He was extremely knowledgable about the vehicle i wanted. He was patience with me and listened to my needs. He explained everything thoroughly and made the whole experience fun. The test drive was incredible learned a lot about the vehicle from Mike. I told him where i needed to be on price and trade and he made it happen. My finance guy Nick was the best !!! He guided me to the best option that made sense for me. I could not have been happier with the whole experience. Michael and Nick made me feel comfortable as they are both very honest and transparent. I will defiantly be coming back to Grapevine Ford in the future for my Ford needs.

Bought a new Ford Escape and absolutely love it. We used USAA's car buying service which put us in contact with 6 dealerships. We visited several and loved working with Reid Harmon the Sr internet sales manager. He is personable and not at all a hard sell guy. When Reid was busy, he arranged for one his coworkers, Zack Krouese , to work with us. We had a great exp

There were some misunderstandings, but they were so helpful and truly cared about me as a customer and they cleared them up! Awesome dealer and overall a great experience!

We were passed around to multiple sales people and the sales manager was dismissive and really not enjoyable to deal with. They also failed to honor their commitments in a timely fashion.

I put buying a car right up there with paying taxes....until NOW. Best salesman and dealership in my 30+ years of buying cars. Our salesman Michael Massey took the time to listen to our wants and needs, help us narrow down some test drive choices and after making a decision, went over all the bells and whistles. It was a pleasure and I love my new Ford.

Highly recommend Grapevine Ford. Great Service Department and Staff. Bob Leininger is an outstanding service representative, he makes sure everything gets done perfectly each time we bring our 3 Ford vehicles in for service.

Ricky Meppelink and the team are GREAT!! I just purchase my 2nd car from them. The experience was flawless. I was not in there for a long time. When I go for service, I am able to work in there internet lounge and not miss any time from work!! Thank you for the all around (including sandwich shop) great world class customer service!

My pickup had a complex and difficult service issue. Service representatives Lauren and Randy kept me informed throughout the repair. Lauren and Randy advocated for me to ensure my pickup was fixed correctly and to my complete satisfaction. Grapevine Ford's service department, and Lauren and Randy, are THE reason I continue to purchase vehicles from Grapevine Ford. I recommend Grapevine Ford's service department to all my friends.

Anthony took care of me quick and in the most professional manner possible. Highly highly recommend this dealer and this sales person. Best experience buying a car and I have purchased many.

No high pressure sales, got the right card (2017 Escape) at the right price - HAs for Reid Harmon