Reviews
Patrick was great.
Patrick was great. He was very helpful, professional and patient. There was a minor issue with our key fob and they are working with us to get it addressed.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Jacob! We’re thrilled to hear that Patrick provided you with helpful and professional service at Tom Clark Chevrolet. We appreciate your understanding regarding the minor issue with your key fob, and we're committed to getting it resolved for you. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
I would’ve given them a better score but they rotated my
I would’ve given them a better score but they rotated my tires and did not check my air pressures and all four tires were 4 pounds low.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts. We understand your concern about the tire pressures and the way the service was performed. At Tom Clark Auto Park, feedback like yours helps us review and refine our service processes to ensure all maintenance checks are performed thoroughly and accurately. Feel free to connect with us directly if you’d like to go over this further. Your insights are valuable as we strive to enhance our service. Sincerely, Tom Clark AutoPark Management | 940-591-9663
The salesman was excellent and no high pressure , I got
The salesman was excellent and no high pressure , I got what I wanted for my trade in and everything went smoothly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear that you had an excellent experience with our sales team and that everything went smoothly during your transaction. At Tom Clark Chevrolet, we strive to ensure our customers feel comfortable and satisfied. We appreciate your feedback and hope to see you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Communicated clearly.
Communicated clearly. Called with updates. I was pleased that my vehicle didn't need brakes yet. That is truly trust building. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you appreciated our clear communication and updates during your service at Tom Clark Chevrolet. It's great to know that we could build trust by ensuring your vehicle was in good condition. We look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Samantha and the entire team at the auto plex have always
Samantha and the entire team at the auto plex have always made me and the needs of my vehicle seem like a priority and very respectful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that Samantha and our team at Tom Clark Chevrolet have prioritized your needs. We look forward to assisting you with your vehicle again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Detailed, friendly and reliable!
Detailed, friendly and reliable! I truly appreciate the thoroughness of their review of my vehicle and in a timely response and communication with myself and my insurance company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Karrie! It's great to hear that you found our team at Tom Clark Chevrolet to be detailed, friendly, and reliable. We take pride in providing thorough service and ensuring timely communication with our customers and their insurance companies. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
I was very pleased with the service: oil change, tires
I was very pleased with the service: oil change, tires rotated, checking the battery, etc. I asked for it to be washed, and even though I know that adds wait time, I am very pleased with excellent cleaning inside and out that it got. Very satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're delighted to hear that you were pleased with the service at Tom Clark Chevrolet, including the oil change, tire rotation, and the thorough cleaning. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Lookingforward to serving you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Jarrett Abel was outstanding, professional, and very
Jarrett Abel was outstanding, professional, and very knowledgeable. He was consistent with updates and there were no surprises. Jarrett reminded me that I had bought a warranty and that this repair might be covered. I had forgotten about the warranty and Jarrett could have just let me pay the repair cost out of pocket and moved on but he didn't.. He took the time to contact the warranty company and worked out the details so the repair was covered and I didn't have to do anything. That was huge and speaks of Jarrett's professionalism, pride in his actions, and his belief that customer service can still be found. It because of interactions like this that I continue to refer friends to James Wood. I would have given five stars but when the truck was returned to me the front license plate was bent out at a 90 degree angle and there was considerable dirt and dust in the drives seat and door threshold. Not big things and I was able to fix them but I've never had that type of thing happen before so just wanted to bring it up. Jarrett was awesome !!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review, Paul! We're thrilled to hear about your positive experience with Jarrett at Tom Clark Chevrolet. His commitment to customer service and attention to detail truly stand out, and it's great to know he ensured your warranty helped cover the repair. We appreciate your feedback regarding the condition of the truck upon return. Your comments are valuable as we strive to maintain high standards. Please feel free to reach out to us directly if you have any further concerns. We look forward to seeing you again and appreciate your referrals! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Duane Ashford was helpful and good to work with.
Duane Ashford was helpful and good to work with. He was very good ad explaining the vehicle features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Duane provided you with helpful assistance and effectively explained the vehicle features. At Tom Clark Chevrolet, we strive to ensure our customers have a great experience. We look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Michael Wood made the process very easy, answering all my
Michael Wood made the process very easy, answering all my questions, continuing giving me updates on the building process of my car. He was great to work with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful and encouraging review, Terri! We're so happy to hear that Michael made the car-building process easy for you and kept you informed every step of the way. At Tom Clark AutoPark Denton, we strive to provide excellent service, and it’s great to know that Michael was able to meet your needs. Your feedback means a great deal to us, and our team looks forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663