Reviews
Good experience, did a good job on the car.
Good experience, did a good job on the car. It's my baby and I will probably keep it forever.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, William! We’re thrilled to hear you had a good experience at Tom Clark Chevrolet and that you’re happy with the work done on your car. It’s always great to know our customers have a special connection with their vehicles. We look forward to seeing you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Service was as expected albeit it took a little longer
Service was as expected albeit it took a little longer than expected. Costs were much higher than expected so may be looking at other service options in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate you sharing your experience with us. While we aim to provide timely service at Tom Clark Chevrolet, we understand that wait times can sometimes vary. We're committed to transparency regarding costs, and we'll take your feedback into consideration as we strive to improve. Please don’t hesitate to reach out if you have further concerns or need assistance in the future. We hope to see you again! Sincerely, Tom Clark AutoPark Denton Management | 940-591-9663
Michel Woods was "Awesome".
Michel Woods was "Awesome". He went Above and Beyond in our purchasing experience at Tom Clark.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave a review! We're thrilled to hear that Michel provided you with an awesome experience during your purchase at Tom Clark Chevrolet. We’d love to know how we can make your next visit even better. Please don’t hesitate to reach out to us directly. Your feedback helps us continue improving the experience for all our customers. Sincerely, Tom Clark AutoPark Management | 940-591-9663
I was a little frustrated because I needed an oil change.
I was a little frustrated because I needed an oil change. I talked with someone early Monday morning and she told me that the scheduling department was busy and would call me back. She didn't say we take walk ins. So I missed work waiting for the call. When it did, she shared that I could simply come in. Once there, things *oil change and tire rotation were done very quickly)
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Bonnie. We appreciate your feedback regarding the communication about scheduling at Tom Clark Chevrolet. We're glad to hear that your oil change and tire rotation were completed quickly once you arrived. Your input is valuable to help improve our service, and we hope to make your next visit even better. Please feel free to reach out to us if you have any further concerns or questions. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Took the vehicle in for a wash, vacuum, and wipe down
Took the vehicle in for a wash, vacuum, and wipe down because there had been a spill on the center console. Upgraded to the Gold level for this service. As I was driving back home i looked down at a stop light and noticed that the center console cup holder and storage box were still sticking and not cleaned. Exterior, dash, and door panels were great as usual but the main reason we brought the car in to get cleaned was not touched. This has not been our experience in the past but on this day expectations were not exceeded.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We're glad to hear that the exterior and other areas of your vehicle were up to our usual standards, but I understand your concerns regarding the cleaning of the center console. Your feedback is important, and we encourage you to reach out to us directly at Tom Clark Chevrolet so we can address this issue and ensure your next visit exceeds your expectations. We look forward to serving you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663
I purchased my 2025 XT4 knowing the back up camera had to
I purchased my 2025 XT4 knowing the back up camera had to be replaced. I purchased the car on a Saturday and I brught it back on Tuesday for the camera replacement. He gave ma a loaner and I was on my way. After I got my car back it has a severe rattle in the back near where the work was done and now I have to wait 2 weeks to bring it back because they didn't have a car loaner, however when they made the sale they made sure I would have a loaner. I called the salesman back to report the rattle which was a direct result from the repair and he just transferred me to the service department ths time. Service after the sale was not what I was expecting from Cadillac! It was seriously lacking in effort. I bought a Cadillac XT4 but that was not an optin below on the make and model so I just chose Buick so I couild submit. This is my 5th purchase from Tom Clark dealership - little dissappointed this time around.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We understand that clear communication and timely service after a purchase are important to every customer. At Tom Clark Auto Park, we want every customer to feel supported throughout their service visit, and your feedback is valuable in reviewing how we handle post-sale repairs and loaner availability. If you’d like to talk more about your experience, please feel free to reach out to us directly. Your trust matters to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663
Excellent buying experience.
Excellent buying experience. Michael, Don and David went above and beyond for me. Thank you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Peggy! We're pleased to hear that you had an excellent buying experience with us at Tom Clark Chevrolet. It's great to know that Michael, Don, and David provided you with exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Very friendly and easy to work with.
Very friendly and easy to work with. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found Tom Clark Chevrolet to be friendly and easy to work with and that you got the exact vehicle you wanted at a great price. We strive to make the buying process as seamless as possible, and it's great to know we succeeded. We look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Smooth stress free processes.
Smooth stress free processes. Rosie was very helpful and knowledgeable. She took the time to answer all my questions and I didn’t feel pressured. Best experience ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a smooth and stress-free experience with us at Tom Clark Chevrolet. It's great to know that Rosie was able to assist you and provide the knowledgeable service you deserve. We appreciate your feedback and hope to see you again for your next visit! Sincerely, Tom Clark AutoPark Management | 940-591-9663
Great people that know and understand your vehicle needs
Great people that know and understand your vehicle needs also provide great service every time
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback about the great service and understanding of your vehicle needs at Tom Clark Chevrolet. We look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663