Reviews
Mike did a great job of keeping me informed of the
Mike did a great job of keeping me informed of the service process and continues to be a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're glad to hear that Mike provided excellent service and kept you informed during the process. At James Wood Chevrolet Denton, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Ive owned several f150’s in the past.
Ive owned several f150’s in the past. Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I decided to pull the trigger. Having said all that I can’t say a bad word about James wood or their service department. Im Not one who writes many reviews but they In My mind are worth writing one for. Dealt with many dealers in the past and James wood is great. No pushy salesmen or women. Laid back environment. Which was very cool in my mind. If you’re outside looking you will not get jumped by a bunch of vultures. I thought that was awesome. Find something your interested in go inside and John terry will send you home in a new pickup. The people inside are not a bunch of blow hards. John has been there many years. Never have I dealt with a new vehicle salesperson that has been with a dealer so long. Salesmen come and go like the weather. James wood must be doing something right. I’ve only had my truck in the service department twice because it only has 3000 miles on it. First time for a small issue and second time for the first oil change. Couldn’t be happier with how my service advisor Tim Wilkins has taken care of me in a very very good and timely manner. Oh yeah and I’m really surprised at how I like my new Chevy Silverado RST. I was wondering for a few days if I made the right decision on my new purchase. I can tell you I really like my new pick up so far. Absolutely no complaints thus far. I have been well taken care of from the whole staff a James wood. Steve in Denton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your detailed and positive review, Steve! We're thrilled to hear that you are enjoying your new Chevy Silverado RST and that your experience at James Wood Chevrolet Denton has been so positive. Our laid-back environment and dedicated staff, like John and Tim, are crucial to us, and it's great to know they made a lasting impression. We appreciate your kind words and your trust in our service department. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you next time! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavynn and James Wood took great care of me once again!
Gavynn and James Wood took great care of me once again! He’s always great to work with and I never have to worry with him as my advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Joe! We're thrilled to hear that Gavynn and the team at James Wood Chevrolet Denton provided you with excellent service once again. It’s great to know you feel well taken care of. We appreciate your trust and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
It was a nightmare for me.
It was a nightmare for me.I will never go back, never ever. The worst customer service and they didnt do everything they should have. No one who works there cares they have made that clear! Don’t put yourself thru the kind of crap they put me thru.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Carla. I understand that your visit to James Wood Chevrolet Denton did not meet your expectations, and I appreciate your feedback. We take customer service seriously and I would like to hear more about your experience so we can address your concerns. Please feel free to reach out to me directly. We are committed to improving and hope for the opportunity to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Always great to see Samantha's smile knowing you are
Always great to see Samantha's smile knowing you are going to be taken care of like family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing review! We appreciate your kind words about Samantha and are thrilled to hear that you feel taken care of like family at James Wood Chevrolet Denton. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Very informative and honest pricing.
Very informative and honest pricing. Got my car in and out quick. I’m pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you found our pricing honest and appreciated the quick turnaround at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
It was the best experience working with Michael as usual.
It was the best experience working with Michael as usual. Did everything via email/ phone walked in signed at was on my way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had a great experience working with Michael at James Wood Chevrolet Denton. It's fantastic that we could make the process smooth and convenient for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Philip was a helpful salesman.
Philip was a helpful salesman. The process at the dealership was good. Don the finance guy was witty and the process was painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your outstanding review! We’re glad to hear that you had a great experience with our team at James Wood Chevrolet Denton. It’s fantastic to know that Philip was helpful and that you found the financing process with Don to be painless and enjoyable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Tim Takes real good care of me,He keeps me informed on
Tim Takes real good care of me,He keeps me informed on how my truck is doing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review! We’re thrilled to hear that Tim is taking such great care of you and keeping you informed about your truck. At James Wood Chevrolet Denton, we pride ourselves on providing top-notch service. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Mike is always great to work with and very informative
Mike is always great to work with and very informative and communicative throughout the service process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Mike provided you with exceptional service at James Wood Chevrolet Denton. We appreciate your kind words about his communication and support during the service process. We look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663