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Tom Clark Cadillac

(6,867 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Gave them a great deal, didn’t negotiate, and when it

Gave them a great deal, didn’t negotiate, and when it came to helping with the vehicle after the fact I was xxxx on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Michael. We understand that your experience at James Wood Chevrolet Denton did not meet your expectations, particularly regarding post-purchase assistance. We value your input and are committed to improving our service. Please feel free to reach out to us directly so we can address your concerns and and learn more about your experience. Sincerely, James Wood AutoPark Management | 940-591-9663

The paperwork was slowed up a little because of waiting

The paperwork was slowed up a little because of waiting on funds. Outside of that, both Phillip & the finance department were great!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that Phillip and our finance department provided great service, despite the paperwork delays. We appreciate your patience and feedback. We at James Wood Chevrolet Denton look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

They are fair and honest they work professionally and

They are fair and honest they work professionally and make the buying experience much better. Would recommend Chase and Matt to anyone and will when I get a chance!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at James Wood Chevrolet Denton was positive and that you found Chase and Matt to be fair and honest. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Easy!

Easy! Best word I can use to describe it. Katie was awesome, no pressure, accommodating and wanted to get me the best deal she could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Blake! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Katie provided you with excellent service and helped you find the best deal. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Took truck in for oil change.

Took truck in for oil change. Got about 10 miles from dealership and “Low Windshield Washer Fluid” light came on. Usually at other dealerships , when getting oil change all other fluids are checked and topped off if needed. It makes me wonder if brake fluid, etc. were checked and if oil change was done correctly as well as was tire pressure checked.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your concerns regarding the fluid checks following your oil change at James Wood Chevrolet Denton. It's our goal to ensure every aspect of your vehicle is properly attended to during service. We appreciate your feedback and want to assure you that we take it seriously. Please feel free to contact us directly so we can discuss your concerns further. Thank you for choosing us! Sincerely, James Wood AutoPark Management | 940-591-9663

Happy with the work performed and the communication from

Happy with the work performed and the communication from the service writer. Seems to take longer than expected to complete the work though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your positive comments about the work and communication you received at James Wood Chevrolet Denton. We understand that timely service is important, and we will take your thoughts into account to further improve our efficiency. If you have any further concerns, please feel free to contact us. We value your experience and hope to serve you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Jagger was an amazing sales person to work with.

Jagger was an amazing sales person to work with. He is very knowledgeable and goes above and beyond to help you. Best process I have ever had for a new car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear that Jagger provided you with an amazing experience at James Wood Chevrolet Denton. His knowledge and dedication truly make a difference. We're glad you found the process for your new car purchase to be the best! We look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

This is the best experience I have ever had buying a new

This is the best experience I have ever had buying a new vehicle. I have had a few bad experiences in the past and was skeptical but put my trust in Shellie Tait and she was honest and exuded INTEGRITY!! I will recommend her and your Dealership to everyone I know. I drove 2 1/2 hours in the rain based on trust and I couldn’t be more impressed. I purchased a Cadillac and that is not in drop down. It won’t let me submit without selection so I picked Chevrolet but I purchased a Cadillac.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had the best experience ever purchasing your Cadillac at James Wood Chevrolet Denton. Shellie is a true asset to our team, and we appreciate your trust in her and our dealership. It means so much to us that you would recommend us to others. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Great customer support.

Great customer support. Love the family feel at James Woods. Thank you Robert Capestany for always making our purchase seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you love the family feel at James Wood Chevrolet Denton and that Robert was able to make your purchase seamless. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Best dealer in metroplex just purchased my 10th vehicle

Best dealer in metroplex just purchased my 10th vehicle seamless every time thanks Katie see for next one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review, Jason! We truly appreciate your loyalty and are thrilled to hear that Katie made your experience seamless. We look forward to assisting you again at James Wood Chevrolet Denton for your next vehicle purchase! Safe travels in your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663