Reviews
The dealership was very courteous and did a good job
The dealership was very courteous and did a good job working to diagnose my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that our team at James Wood Chevrolet Denton provided courteous service and effectively diagnosed your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Wonderful service.
Wonderful service. Cleaned my car so well afterwards too. Love the waiting area on most visits, so cozy and welcoming. Wish fellow customers wouldn’t talk loudly on their cell phones in the waiting room. Completely interrupts the quiet/restful area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Tammy! We're thrilled to hear that you appreciated the service at James Wood Chevrolet Denton and enjoyed our cozy waiting area. We understand how a peaceful environment is important, and we appreciate your feedback regarding noise levels. We'll work on creating a more restful atmosphere for all our customers. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
Pleased with everyone They were professional and
Pleased with everyone They were professional and friendly listened to my concerns and explained everything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We're glad to hear that you found our team at James Wood Chevrolet Denton to be professional and friendly. It's our top priority to listen to our customers and ensure all concerns are addressed. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
They always handle my service needs promptly and
They always handle my service needs promptly and correctly. Jarrett Abel was my service advisor and he managed by expectations extremely well. I wish James Wood offered service coupons the way Huffines does, so I wouldn't need to ask you to match their offers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Jarrett was able to manage your service needs promptly and correctly at James Wood Chevrolet Denton. We appreciate your suggestion regarding service coupons and will certainly take it into consideration. We look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Friendly staff, knowledgeable about what I needed, will
Friendly staff, knowledgeable about what I needed, will visit again for all my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Clark! We're thrilled to hear you had a great experience with our friendly and knowledgeable staff at James Wood Chevrolet Denton. We look forward to seeing you again for all your service needs! Sincerely, James Wood AutoPark Management | 940-591-9663
Mke is always great to work with and very informative and
Mke is always great to work with and very informative and communicative throughout the service process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Mike at James Wood Chevrolet Denton. Providing informative and communicative service is our priority, and we're glad it showed. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Mike did a great job of keeping me informed of the
Mike did a great job of keeping me informed of the service process and continues to be a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're glad to hear that Mike provided excellent service and kept you informed during the process. At James Wood Chevrolet Denton, we strive to make every experience a positive one. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Ive owned several f150’s in the past.
Ive owned several f150’s in the past. Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I decided to pull the trigger. Having said all that I can’t say a bad word about James wood or their service department. Im Not one who writes many reviews but they In My mind are worth writing one for. Dealt with many dealers in the past and James wood is great. No pushy salesmen or women. Laid back environment. Which was very cool in my mind. If you’re outside looking you will not get jumped by a bunch of vultures. I thought that was awesome. Find something your interested in go inside and John terry will send you home in a new pickup. The people inside are not a bunch of blow hards. John has been there many years. Never have I dealt with a new vehicle salesperson that has been with a dealer so long. Salesmen come and go like the weather. James wood must be doing something right. I’ve only had my truck in the service department twice because it only has 3000 miles on it. First time for a small issue and second time for the first oil change. Couldn’t be happier with how my service advisor Tim Wilkins has taken care of me in a very very good and timely manner. Oh yeah and I’m really surprised at how I like my new Chevy Silverado RST. I was wondering for a few days if I made the right decision on my new purchase. I can tell you I really like my new pick up so far. Absolutely no complaints thus far. I have been well taken care of from the whole staff a James wood. Steve in Denton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your detailed and positive review, Steve! We're thrilled to hear that you are enjoying your new Chevy Silverado RST and that your experience at James Wood Chevrolet Denton has been so positive. Our laid-back environment and dedicated staff, like John and Tim, are crucial to us, and it's great to know they made a lasting impression. We appreciate your kind words and your trust in our service department. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you next time! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavynn and James Wood took great care of me once again!
Gavynn and James Wood took great care of me once again! He’s always great to work with and I never have to worry with him as my advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Joe! We're thrilled to hear that Gavynn and the team at James Wood Chevrolet Denton provided you with excellent service once again. It’s great to know you feel well taken care of. We appreciate your trust and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
It was a nightmare for me.
It was a nightmare for me.I will never go back, never ever. The worst customer service and they didnt do everything they should have. No one who works there cares they have made that clear! Don’t put yourself thru the kind of crap they put me thru.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Carla. I understand that your visit to James Wood Chevrolet Denton did not meet your expectations, and I appreciate your feedback. We take customer service seriously and I would like to hear more about your experience so we can address your concerns. Please feel free to reach out to me directly. We are committed to improving and hope for the opportunity to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663