Reviews
Erica Wood and all of the James Wood automotive team work
Erica Wood and all of the James Wood automotive team work as true customer oriented professionals. We could not be happier with our buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that your buying experience at James Wood Chevrolet Denton was exceptional, and we appreciate your kind words about Erica and our team. We strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Jared has been our service guy for awhile, he is really
Jared has been our service guy for awhile, he is really on top of his game, attentive, smiling and really cares. The customer service is fantastic, efficient and thorough, thank you Jared!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience! We’re thrilled to hear that Jared has provided you with such attentive and caring service at James Wood Chevrolet Denton. Our team strives for fantastic customer service, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Although the issue hasn't been fixed, we're selling
Although the issue hasn't been fixed, we're selling working on it, the service has been great! Jared has done a great job with his knowledge and communication!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your patience as we work to resolve the issue. It’s wonderful to hear that Jared has provided you with great service and communication. Please don’t hesitate to reach out if you need any further assistance. We look forward to seeing you at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663
The show room was nice and everyone we spoke to was very
The show room was nice and everyone we spoke to was very friendly. Our Sales Consultant was informative, patient and helped showed us great car options and we left with a perfect fit that I'll have for many years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that our showroom and team made a positive impression. We're especially glad you found the perfect car to fit your needs. We appreciate your trust in us and look forward to serving you for many years to come! Sincerely, James Wood AutoPark Management | 940-591-9663
Nice waiting room with plenty of seating.
Nice waiting room with plenty of seating. They have complimentary coffee. A good selection of vending machines. All the employees were friendly and helpful. I was very pleased with the Service and the time it took to finish. I have used James Woods Service center with all my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our waiting room and found the complimentary coffee and vending options to your liking. It's great to know that our team at James Wood Chevrolet Denton provided you with friendly and helpful service. We appreciate your loyalty and look forward to assisting you with all your vehicles in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
The service advisor was very good and knowledgeable.
The service advisor was very good and knowledgeable. But the supporting cast left me feeling bad. I called in and scheduled Thursday morning, she said it is available. When I received the email confirmation it was for Friday. I had to call back and get it corrected. Then the part they had for my car was wrong so they could not do the airbag recall work that was scheduled. The mechanic was also supposed to reset the tire air pressure sensors. We still have the warning light on so it doesn't look like that was completed. On the plus side they were able to install a new windshield washer motor. The service advisor was communicative throughout all of this so he did a good job even though overall it was a bad experience.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the service provided and are glad to hear that the service advisor was knowledgeable and communicative throughout your visit. However, we understand your concerns about the scheduling mishap and complications with the airbag recall work. We continuously strive to improve our service at James Wood Chevrolet Denton, and your comments are valuable in helping us achieve that. If you haven’t already, please consider reaching out to us directly so we can address the tire pressure sensor issue and ensure everything is resolved to your satisfaction. Thank you for choosing us, and we hope to better serve you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Very straight forward process, looked at the vehicle I
Very straight forward process, looked at the vehicle I was interested in, went through finance department and was out the door in less than 3 hrs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that your experience at James Wood Chevrolet Denton was straightforward and efficient. It’s our goal to make the car buying process as smooth as possible. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Great service.
Great service. Jarrett Able has taken care of my need for many years. H knows my car, my needs and me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear that Jarrett has consistently provided you with great service. It's wonderful to know that he understands your car and your needs so well. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavin was very helpful and informative during the service
Gavin was very helpful and informative during the service appointment. It was a successful service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Gavin, for sharing your experience with us! We're thrilled to hear that you found our service helpful and informative. At James Wood Chevrolet Denton, we strive to provide the best service possible, and we're glad to know your appointment was successful. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I have come to James Wood for many years.
I have come to James Wood for many years. I am always impressed with the people there and the help I receive. Noah did a fantastic job selling me a car. Noah as well as Bailey worked extremely well together and found the perfect thing that I needed for what I could pay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences at James Wood Chevrolet Denton over the years. It's great to know that Noah and Bailey were able to assist you in finding the perfect vehicle within your budget. We truly appreciate your loyalty and look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663