Reviews
Service writer Taylor Adams was great!
Service writer Taylor Adams was great! However James Wood Cadillac wants to add a 3% credit card charge for using my Visa credit card. As long as they add a credit card charge for service, I’ll never bring my Cadillac for service back again.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your kind words about Taylor. We understand your concerns regarding the credit card charge policy. We aim to provide transparency in our services at James Wood Chevrolet Denton, and we encourage you to contact us directly to discuss your experience further. Your thoughts are important to us as we strive for continuous improvement. Sincerely, James Wood AutoPark Management | 940-591-9663
Jarrett did an excellent job getting me sit up with what
Jarrett did an excellent job getting me sit up with what needed to be done. The job was finished in a short time, did not wait long. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Larry! We're happy to hear that Jarrett provided excellent service and that everything was completed in a timely manner. We appreciate your feedback and hope to see you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663
I went to dealerships all over the metroplex.
I went to dealerships all over the metroplex. This was the most honest, knowledgeable and straightforward process of any. I drove an hour just so I could receive the outstanding service of BJ Worley, Don and the whole team. Would recommend and will look forward to continuing business with them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that your experience at James Wood Chevrolet Denton stood out. It's great to know that BJ, Don, and the entire team were able to provide you with honest and knowledgeable service. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I liked that I was kept notified on the status of my
I liked that I was kept notified on the status of my truck being serviced.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear you appreciated the updates on your truck's service. At James Wood Chevrolet Denton, we strive to keep our customers informed throughout their service experience. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Excellent service, friendly and wanting to do all they
Excellent service, friendly and wanting to do all they could to meet our desired vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service at James Wood Chevrolet Denton. Our team is always eager to assist customers in finding the perfect vehicle. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
After a horrible expirience at a competitor dealership,
After a horrible expirience at a competitor dealership, going to James Wood Denton was a breath of fresh air. No pressure, straight forward, and honest. I felt comfortable throughout the whole purchase process. Ally and the team at James Wood Denton are amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was a refreshing change. It's great to know that Ally and our team made you feel comfortable and provided you with the straightforward and honest service you deserve. We truly appreciate your kind words and hope to see you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663
ch Check in with Mike was prompt and efficient.
ch Check in with Mike was prompt and efficient. Service completed within time estimate Check out was efficient and friendly. ptand efficie\\\\\\\\\ Check i b with Mihe C
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that your check-in with Mike was prompt and efficient, and that the service was completed within the estimated time. It's great to know that the checkout process was friendly and efficient as well. We appreciate your feedback and hope to see you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663
Great customer service here.
Great customer service here. My service advisor Gavynn was very helpful and got me in and out with no problems. I would always recommend this place and Gavynn to all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Gavynn was able to assist you effectively. Recommendations mean the world to us, and we appreciate your support. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663
I want to thank Mr.
I want to thank Mr.Terry first… Great salesperson who hooked me up with my new 2025 Chevy 1500, that I drove off lot same day. And thank you to all of the staff for being so friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for your fantastic review! We're thrilled to hear about your positive experience with Mr. Terry and your new 2025 Chevy 1500. At James Wood Chevrolet Denton, we pride ourselves on our friendly staff and exceptional service. We hope to see you again soon, and enjoy your new truck! Sincerely, James Wood AutoPark Management | 940-591-9663
Easy to deal with, quick to respond ti my question and
Easy to deal with, quick to respond ti my question and concerns. Very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your positive feedback about your experience at James Wood Chevrolet Denton. It's great to hear that our team was friendly and helpful in addressing your questions and concerns. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663