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Tom Clark Cadillac

(6,875 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great team of people with better service.

Great team of people with better service. The lot is massive with lots of inventory!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear you had a great experience with our team at James Wood Chevrolet Denton. It's fantastic to know you appreciated our extensive inventory and top-notch service. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

I am unhappy that no one is contacting me about my

I am unhappy that no one is contacting me about my navigation and that now new ones are 2.9% I would have waited and bought a new one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your concerns about the lack of communication regarding your navigation system and the current rates. We value your feedback and would like to assist you further. Please feel free to contact us at James Wood Chevrolet Denton, and we'll do our best to address your concerns. Thank you for your patience, and we look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

Consumer response

When I call nobody seems to know where to ring me so they ring me to the sales department I don't feel that is who I need to talk to

Relaxing & friendly .

Relaxing & friendly . There were no pushy salespeople trying to get up to buy something we didn’t want . I got exactly what I’ve wanted for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you found your experience at James Wood AutoPark relaxing and friendly. It’s great to know you got exactly what you wanted without any pressure. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

The over all experience was extremely good.

The over all experience was extremely good. Would highly recommend this dealership to anyone needing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that your experience at James Wood AutoPark was extremely good. Your recommendation means a lot to us, and we look forward to assisting you or anyone you send our way in the future. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

Tim took great care of me and my concerns.

Tim took great care of me and my concerns. Answered all my questions and kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Tim provided excellent care and assistance during your experience with us at James Wood Chevrolet Denton. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Katie was very professional and courteous.

Katie was very professional and courteous. Did a great job getting us the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at James Wood Chevrolet Denton and that our team was able to help you find the car you wanted. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Sales, Business Office and all staff were friendly and

Sales, Business Office and all staff were friendly and helpful. The vehicle price was what I anticipated from my research, and the price for my trade in was appropriate and fair based on my looking into the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your kind words about our friendly and helpful staff at James Wood Chevrolet Denton. We're glad to hear that the vehicle price met your expectations and that you felt our trade-in offer was fair. We hope to see you again soon for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

Edwin was great.

Edwin was great. Appreciate him taking the time at the end of the day to look at my vehicle and see if it was fixable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re delighted to hear that Edwin took the time to assist you with your vehicle at James Wood Chevrolet Denton, especially at the end of the day. Your appreciation means a lot to us, and we look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Rachel did a very good job and made the process very

Rachel did a very good job and made the process very easy. Everything went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an easy and smooth experience with us at James Wood Chevrolet Denton. Our team works hard to ensure that every step of the process is as seamless as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Samantha was great in communicating with me and letting

Samantha was great in communicating with me and letting me know what to expect, very appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. We appreciate your kind words about our communication, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663