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Tom Clark Cadillac

(6,857 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Very helpful and knowledgeable about products.

Very helpful and knowledgeable about products. Checking in with us while waiting for our vehicle to be built. great experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Susie! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Our team is dedicated to providing helpful and knowledgeable service, and we appreciate your recognition of that. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

I made appt.

I made appt. and got right in. service was quick, I would recommend James Wood.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Jay! I'm glad that you received quick service and had a positive experience at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

Normally I have no issues with James Wood; however, this

Normally I have no issues with James Wood; however, this time I was very disappointed in how my vehicle was return to me. I simply took my vehicle in to have an alignment completed. After getting the vehicle home I noticed that fingerprints and footprints of black grease or black dirt was all over the interior of my vehicle. What hack me off the most is that I had just spent $350 to have the vehicle detailed the week before. I am also not sure that the alignment was completed right, as it seems as if it is still all over the road. I still may need them to look at it again. I had just had the same vehicle in three days before to have a recall completed and did not have this issue and the recall was working on the interior of the vehicle. If I have to take it back to ensure that alignment was completed correctly, I will be sure to inform all the team member that I will NOT allow this to happen again.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We understand how important it is to have your vehicle returned in great condition and properly aligned. At James Wood Chevrolet Denton, we aim to provide careful and thorough service every time, and your feedback helps us improve our service. Please feel free to contact us directly so we can discuss this further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

Great experience.

Great experience. Would definitely recommend this dealership. My granddaughter was able to get her dream car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Cindy! We're thrilled to hear that your granddaughter was able to get her dream car at James Wood Chevrolet Denton. Your recommendation means a lot to us, and we're here to help whenever you need us in the future. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

Excellent communication, prompt responses and overall

Excellent communication, prompt responses and overall wonderful customer service. Michel answered all questions and was thorough throughout the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Darla! We're thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Denton. Michel is indeed a valued member of our team, and we're glad he could assist you with all your questions. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Well organized.

Well organized. Quick service. Eagerness to help and very enthusiastic. Patrick responded quickly by phone or message.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Fagley! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Patrick and our team provided you with quick and enthusiastic service. We’re here to assist you anytime and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Excellent service I’m pleased!

Excellent service I’m pleased! On time delivery, pick up service was great! Working great now.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with our service at James Wood Chevrolet Denton. It's great to know that our on-time delivery and pickup service met your expectations. If you need anything else or have questions in the future, feel free to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

James Wood always give great service.

James Wood always give great service. Never fail to solve our issues, Excellent customer service.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Linda! We truly appreciate your positive feedback about the great service and excellent customer care at James Wood Chevrolet Denton. We're here to help, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

He was pretty helpful and so friendly,I have a good

He was pretty helpful and so friendly,I have a good experience,I’m so happy with this dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Marina! We're thrilled to hear that you had a good experience at James Wood Chevrolet Denton. Our team strives to provide friendly and helpful service, and we're glad it resonated with you. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Very good experience!

Very good experience! Transparent, knowledgeable staff! Mike, Scotty and Don are awesome! We were very comfortable with the entire process! Thank You!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a very good experience at James Wood Chevrolet Denton. It's great to know that Mike, Scotty, and Don made the process comfortable and transparent for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663