Reviews
Ally was very helpful, efficient, and knowledgeable
Ally was very helpful, efficient, and knowledgeable during all of our interactions. I greatly appreciated her assistance with purchasing my new Equinox.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Whitney! We're thrilled to hear about your positive experience with Ally at James Wood Chevrolet Denton. We're glad she could assist you efficiently and knowledgeable throughout your purchase of the new Equinox. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Great customer service!
Great customer service! I will only buy a car here after this experience. Awesome job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Carter! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Denton. We appreciate your trust in us for your future car purchases. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Absolutely fantastic to work with.
Absolutely fantastic to work with. Everyone was professional, kind and knowledgeable. Would highly recommend and visit again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at James Wood Chevrolet Denton. Our team takes pride in being professional, kind, and knowledgeable, and it's great to know that we met your expectations. We look forward to welcoming you back in the future and appreciate your recommendation! Sincerely, James Wood AutoPark Management | 940-591-9663
They ended up determining that the issue I brought my car
They ended up determining that the issue I brought my car in for was not really broken. Because my warranty “only covers damage” I had to pay for the “work” they did on my car. Forced me to pay even though I had a warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your concerns regarding the warranty coverage and the charges you incurred for the work done on your vehicle. At James Wood Chevrolet Denton, we strive to provide clarity on warranty policies and ensure our customers feel valued. We encourage you to reach out to us directly so we can discuss this matter further and and learn more about your experience.. Your feedback is appreciated, and we hope to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
The dealership did not clean the inside of my windshield
The dealership did not clean the inside of my windshield like I asked them to. I also asked them to try to get some trees up off of the back of the car and they didn’t.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad you chose James Wood Chevrolet Denton, and we appreciate you bringing these concerns to our attention. We understand the importance of having your vehicle clean and in its best condition. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Chris was incredible.
Chris was incredible. The whole process was as easy as it could be. Financing was easy and everyone was very helpful. Chris did a great job showing me the features in the new truck as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Andy! We’re thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that Chris was able to assist you with the features of your new truck. We appreciate your kind words and look forward to helping you again in the future! Safe travels in your new vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663
The Truck we purchased, a 2020 Chevrolet Silverado LT,
The Truck we purchased, a 2020 Chevrolet Silverado LT, appeared to be in perfect condition. Drove like a dream, looked fantastic and we were extremely happy with it. After a short period of driving, we noticed what appeared to be oil on the driveway. I called James Woods Service Center and spoke with Gavynn Norris. He immediately asked me to bring he truck in so they could look at it. They found the Pinion Seal leaking and made the appropriate repairs. Truck is now preforming as it should with no leaks. I was most impressed by the quick and thorough action taken by the by the service group, especially Cavynn Norris, Glen Rogers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Glen! We are thrilled to hear that you’re enjoying your 2020 Chevrolet Silverado LT and that our service team, especially Gavynn, was able to quickly address the issue with the pinion seal. Your satisfaction is our priority at James Wood Chevrolet Denton, and we appreciate your positive feedback about our service department. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Great service with friendly staff.
Great service with friendly staff. Easy to get appointment and prices were right as expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you experienced great service and found our staff friendly at James Wood Chevrolet Denton. It's always our goal to make the appointment process easy and provide fair pricing. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
I am impressed with the paper work automated and Duane is
I am impressed with the paper work automated and Duane is very helpful in explaining.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, vijay! We're thrilled to hear that you found our paperwork process efficient and that Duane was helpful in explaining everything. At James Wood Chevrolet Denton, we strive to provide great service and support. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
JT has been the salesman associated with the last few
JT has been the salesman associated with the last few vehicles I have purchased. I highly recommend this dealership and him personally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your kind words about JT and your continued support for James Wood Chevrolet Denton. It's great to hear that you've had such positive experiences with us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663