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Tom Clark Cadillac

(6,864 reviews)
Visit Tom Clark Cadillac
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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James Wood provides service for my vehicle I can rely on.

James Wood provides service for my vehicle I can rely on. No worries, no doubts about how my vehicle was taken care of. I formerly service my own vehicles to insure things were done thoroughly and correctly and feel confident they do the same. My service advisor, Gavynn Norris is my go to person that makes this all happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you have such confidence in the service at James Wood Chevrolet Denton. It's great to know that Gavynn has been able to assist you effectively. We appreciate your trust and look forward to continuing to provide you with reliable and thorough service for your vehicle. Don't hesitate to visit us again! Sincerely, James Wood AutoPark Management | 940-591-9663

Service was very good.

Service was very good. Gavynn was able to get me in on short notice and I was in and out in about an hour. As usual everything was very good.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that Gavynn was able to accommodate you on short notice. At James Wood Chevrolet Denton, we strive to provide excellent service and are glad to know everything went smoothly for you. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Jared L.

Jared L. was great!!! He was on time and efficient!! I will request him again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that Jared provided you with great service at James Wood Chevrolet Denton. We appreciate your support and look forward to seeing you again in the future. If you need anything else, don't hesitate to reach out! Sincerely, James Wood AutoPark Management | 940-591-9663

Something landed on my windshield, and when the wipers

Something landed on my windshield, and when the wipers were turned on, it just smeared everything. To make matters worse, it was left that way, so I had to grab the Windex and clean it myself.

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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand your frustration with the situation regarding the smearing on your windshield. It’s important to us at James Wood Chevrolet Denton that our customers leave satisfied. If you have any further concerns or need assistance, please feel free to contact us directly. We appreciate your input and hope to provide a better experience next time! Sincerely, James Wood AutoPark Management | 940-591-9663

Brian is the best!

Brian is the best! He made the entire buying process very easy. He understands and values your time and is a pleasure to do business with. Will definitely be calling him for the next truck purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that Brian made your buying process easy and enjoyable. At James Wood Chevrolet Denton, we strive to make every customer experience as smooth as possible. We look forward to assisting you with your next truck purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

All was good.

All was good. Just waited for my car and it was ready in a timely manner .

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  • Overall experience 5.0
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Dealer response

Thank you for your feedback! It's great to hear that everything went smoothly and that your car was ready in a timely manner. We appreciate you choosing James Wood Chevrolet Denton, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

great customer service and support.

great customer service and support.... edwin chan service writer a winner for sure... good over all service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received at James Wood Chevrolet Denton. Edwin is indeed a valuable member of our team, and we're glad to hear that he made a positive impression on you. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

The repairs were completed at the time promised, and was

The repairs were completed at the time promised, and was greeted in a professional, friendly manner.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words, Robert! We're thrilled to hear that your repairs were completed on time and that you experienced our friendly, professional service at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

I was pleased with service today.

I was pleased with service today. Friendly and courteous in all areas. shuttle drivers were great also.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback! We're thrilled to hear you were pleased with the service at James Wood Chevrolet Denton. Our team takes pride in being friendly and courteous, and it's great to know our shuttle drivers made a positive impression. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

they were quick to get the job done after parts were

they were quick to get the job done after parts were ordered but didn't have the parts on hand

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you sharing your experience with us at James Wood Chevrolet Denton. While we’re glad to hear that our team was quick to complete the job once the parts arrived, we also understand the importance of having parts readily available. If you have any further concerns or suggestions, please don’t hesitate to reach out to us directly. We’re always here to help! Sincerely, James Wood AutoPark Management | 940-591-9663