Reviews
Very efficient and friendly had rental available
Very efficient and friendly had rental available immediately.. keep you updated on my new cars progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you found our service at James Wood Chevrolet Denton to be efficient and friendly. It’s great to know you had a rental available right away and that we kept you updated on your new car's progress. We appreciate your feedback and look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Michael did a great job explaining the differences in
Michael did a great job explaining the differences in trims and in navigating to a deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear that Michael provided you with excellent guidance on the trim differences and helped you navigate to a great deal. At James Wood Chevrolet Denton, we strive to ensure our customers have a smooth and informative experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
TJ was fantastic!
TJ was fantastic! He clearly explained everything and showed me multiple options, services, and deals. It was a really great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review, Cesar! We're happy to hear that TJ provided you with a great experience at James Wood Chevrolet Denton. It's great to know he was able to clearly explain your options and services. We appreciate your feedback and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Scotty Rice was a pleasure to collaborate with.
Scotty Rice was a pleasure to collaborate with. He is patient, empathetic, kind, and detail-oriented, among other qualities. He is the best choice for working with at James Wood.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're pleased to hear about your positive experience with Scotty at James Wood Chevrolet Denton. His patience, empathy, and attention to detail truly make a difference for our customers. We appreciate your kind words and hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663
The repair for water leak was misdiagnosed.
The repair for water leak was misdiagnosed. The water was not coming from the AC system. It rained last night and there was water on the passenger floor mat again. This is the same thing that was happening before I bought it in 3 weeks ago. I suspect the drain on the right lower corner of the front windshield is plugged and needs to be cleaned out. It cost me $500 for the incorrect repair. I would like the correct repair to be performed at no additional cost to me. I called twice and left voice messages. Also texted. So far no replies 3 hours later. Additionally regarding my May service. I was quoted $1200 but when I picked the car up it was over $1500 with no explanation as to why I was charged $300 more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, Mitch. We appreciate your detailed feedback regarding the misdiagnosis of the water leak and the subsequent issues you've faced with communication and pricing. We take such concerns seriously at James Wood Chevrolet Denton and want to ensure your vehicle is addressed properly. We encourage you to reach out to us directly so we can assist in addressing your concerns about the leak and the service charge difference. Your satisfaction is important and we look forward to hearing from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663
Jarrett Abel was very professional.
Jarrett Abel was very professional. Mechanic dropped the ball. One of items to fix was low tire pressure indicator. Mechanic said didnt fix because wasnt working when brought in -DA! Car tag on front of vehicle was bent outwards after wash. When I paid my bill the girl had to yell at one of several guys leaning against the wall to please get my vehicle. My family has bought 4 new vehicles over the past 14 years from James Wood. Might be looking to go elsewhere for next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jeff. We appreciate your loyalty over the years and regret that your recent experience at James Wood Chevrolet Denton did not meet your expectations. We take your concerns seriously, especially regarding the tire pressure indicator and the service you received upon picking up your vehicle. We encourage you to reach out directly to discuss this further, as we are committed to improving our service standards. Your input is valuable to us, and we hope to have the opportunity to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Patrick went above and beyond in meeting my expectations.
Patrick went above and beyond in meeting my expectations. I will definitely give him a call before the end of the year when we plan to but a Tahoe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Brian! We’re thrilled to hear that Patrick exceeded your expectations during your visit to James Wood Chevrolet Denton. We look forward to assisting you with your Tahoe purchase and hope to see you soon! Sincerely, James Wood AutoPark Management | 940-591-9663
The people were very professional and informative.
The people were very professional and informative. Helpful and made sure I didn’t need anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re delighted to hear that you found our team at James Wood Chevrolet Denton to be professional and helpful. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Everyone in the service department was wonderful.
Everyone in the service department was wonderful. They help the process go smoothly and everything was completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that our service team at James Wood Chevrolet Denton made your experience smooth and timely. Your feedback means a lot to us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Great customer service.
Great customer service. Easy transaction. Wendi was great! Very knowledgeable about the vehicle in purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Wendi was able to assist you with your vehicle purchase. We pride ourselves on offering knowledgeable service and making transactions easy for our customers. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663