Reviews
Thankfully my vehicle is repaired and AC is working well.
Thankfully my vehicle is repaired and AC is working well. However it took 2 visits which amounted to more labor costs . Overall the people at James Wood are helpful, courteous and do their job well
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear your vehicle is repaired and the AC is working well. We understand that multiple visits can be inconvenient and appreciate your patience. Our team at James Wood Chevrolet Denton strives to provide helpful and courteous service, and we value your input. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
This was my second purchase from James Wood.
This was my second purchase from James Wood. Jose met us as we got out of our car. He was so friendly and tried to make our search and purchase as enjoyable as he could.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Jose was able to assist you during your second purchase. Our team strives to make every visit enjoyable, and it’s fantastic to see that reflected in your experience. We look forward to welcoming you back for your next vehicle! Sincerely, James Wood AutoPark Management | 940-591-9663
Spur of the moment need for oil change was addressed
Spur of the moment need for oil change was addressed within an hour. Quick and efficient staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your spur-of-the-moment need for an oil change was addressed so quickly at James Wood Chevrolet Denton. Our team strives to provide efficient service, and it's great to know we met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663
I was referred to Scotty and the dealership and I will be
I was referred to Scotty and the dealership and I will be referring others. It’s hard to find a dealership that you can trust and excited I have found my go to. Got the truck I want / the deal I wanted / and an extended warranty that gives me peace of mind. Truly first class!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you had a first-class experience at James Wood Chevrolet Denton, and that Scotty was able to assist you in getting the truck you wanted along with a great deal and extended warranty. Your trust means a lot to us, and we appreciate you referring others to our dealership. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Excellent care and prompt service.
Excellent care and prompt service. Their waiting room and show room are very clean. Their staff are top notch, polite and caring. The few times I've had my Lyriq serviced it was serviced correctly the first time and always returned very clean. I'm a happy camper.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you received excellent care and prompt service during your visits to James Wood Chevrolet Denton. It’s great to know that our team provided you with top-notch service for your Lyriq and that you appreciated the cleanliness of our facilities. We look forward to seeing you again and providing you with the same level of care in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Service consultant Jared Laska is who I want for me and
Service consultant Jared Laska is who I want for me and my Cadillac! I feel it’s very important to have a service consultant who will get to know me my driving habits and my Cadillac. My plans are to purchase my next Cadillac at James Wood at this along with possibly a GM diesel truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad you had a great experience with Jared and that you value the personal touch in understanding your driving habits and your Cadillac. We're excited to assist you with your next Cadillac purchase and any future GM diesel truck you might consider. We look forward to seeing you again at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663
It felt like I was hanging out with family!
It felt like I was hanging out with family! Michel was patient,understanding, and he explained and spoke and taught my cousin and I in the manner of respect that two lone females NEED when shopping for a car! I really appreciate that about him and of the dealership! I was actually there for support of my cousin on her search for a new vehicle and while her new car was getting its windows tinted,I purchased one as well! This was less than an hour! I will only purchase my cars from this place and Michel! If he retires…he will have to come out of retirement to sell me my cars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you felt like family during your visit to James Wood Chevrolet Denton. It's fantastic that Michel could provide the understanding and respect you and your cousin needed while shopping for a car. We're honored to have earned your trust and look forward to helping you with all your future vehicle purchases. Don't worry, we'll keep Michel on his toes! We can't wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Easy process.
Easy process. Communication was good. Process was easy. For being in a vehicle into the shop, the experience was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Cole! We're happy you had an easy and positive experience at James Wood Chevrolet Denton. We strive for excellent communication and service, and it's great to hear that reflected in your visit. We look forward to assisting you again on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663
Jarrett was very helpful in getting me an appointment
Jarrett was very helpful in getting me an appointment that fit my schedule. Work was completed promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We're thrilled to hear that Jarrett was able to assist you in scheduling an appointment that suited your needs and that the work was completed promptly. At James Wood Chevrolet Denton, we strive to provide excellent service, and it's wonderful to know that you had a positive experience. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Thank you for your feedback, Donna. We appreciate your positive remarks about West Side GM of Berlin and the service you receive. We understand that waiting for over five minutes to connect with our service department can be frustrating. Your comments will help us improve our response times. Please feel free to reach out to us directly for any assistance in the future. We look forward to serving you again! West Side GM Team (920) 361-5100
The service experience was great.
The service experience was great. The communication on the service progress was excellent. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you had a great service experience at James Wood Chevrolet Denton and that our communication met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663